Premium Essay

Wengart Aircraft Case

In: Business and Management

Submitted By turtle1008
Words 266
Pages 2
Wengart Aircraft Case
1. What are the macro and/or micro level problems?
2. What are the potential causes (please support your view)?
3. What are your recommendations?
The macro problems include top management not thoroughly understanding, implementing or communicating TQM to their employees. This caused negative rumors to develop. Larsen also said that he was too busy which indicates that the company does not have management buy-in on the TQM project. The micro problems include the quality of production is impacting the company’s reputation and they are dangerously close to losing more clients,. Upper management is focusing on profits only instead of the individual pieces that can improve profits.

One cause is that the company tried to implement TQM by only putting the production manager in charge instead of listening to Lopez who suggested that human resources and production work together under the direction of Larsen’s office to implement the changes. This was a mistake because TQM requites a culture of quality at all levels of the organization. To implement the changes was going to require education and training and these items should have been considered.

My recommendations would be to restructure the TQM to be run from Larsen’s office and have all managers involved. I would also suggest hiring an OD professional to manage this project as well as develop a plan to improve profits. I would also get the necessary training and education for the workers. When developing the plan, I would also solicit ideas from the hourly employees as they are the ones dealing with the quality problems every…...

Similar Documents

Premium Essay

Aircrafts

...Table of Contents Executive Summary 3 Company Overview 3 Vulnerabilities 3 Hardware Vulnerabilities 3 Policy Vulnerabilities 6 Recommended Solution - Hardware 7 Impact on Business Processes 10 Recommended Solution – Policy 10 Impact on Business Processes 11 Budget 11 Summary 11 References 13 Executive Summary The purpose of the report is to assist Aircraft Solutions (AS) in indentifying the most significant Information Technology (IT) security vulnerabilities. AS products and services are at the forefront of the industry and the protection of such is very important as they are an industry leader. The vulnerabilities that will be discussed are the firewall configuration, virtualization of their hardware assets and defining security policy regarding the timeliness of firewall configuration and updates. Company Overview Aircraft Solutions, headquarters located in San Diego, California develop and fabricate products and services for companies in the electronic, commercial, defense and aerospace industries. AS is made up of two (2) different divisions, the Commercial Division and the Defense Division. The Commercial Division is located in Chula Vista, CA and the Defense Division is located in Santa Ana, CA. AS company strategy is to offer low cost design and computer aided modeling packages to companies and assists them through the lifecycle of their product in an effort to save money for the consumer while profiting from their business....

Words: 2440 - Pages: 10

Premium Essay

Cessna Aircraft Case Study

...CASE STUDY: CESSNA AIRCRAFT Mr. Michael R. Katzorke, Vice President of Cessna Aircraft’s Supply chain department predicts that if his company does not change its current practices and become able to over come its weaknesses then they will surely suffer heavy losses in near future. For this reason he along with his colleagues decided to improve their organization’s supply chain process. He along with his colleagues changes the overall pattern of the services providing by their organization by improving the quality of services providing by their organization and for this purpose every department must have to work on the same wave length. They did the following practices to improve the efficiency of the services provided by them: * Introduction of a new business model that revolve around five main processes namely customer management, product development, order acquisition, order fulfillment and post deliver support. These practices certainly et the standards for the quality of their services. As a result of this they came to know that how to manage their customers? How maintain their advance requirements? How to maintain their logistics and goodwill etc. * They started a team structure in their organization for the purpose of making strategies and find the solution of various issues like sourcing strategies etc. * They started to rate their old suppliers and discussed with them in the end of the month. * They took a new step and divided their suppliers into......

Words: 436 - Pages: 2

Premium Essay

Aircraft

...NAME : MUHAMMAD FAHMI BIN ISHAK ID NUMBER : 53157212082 CLASS : 2 HEM 1 DATE : 22/1/2013 TITLE : Disassembly an Aircraft Avco Lycoming Engine AIM : To study how to diassemble aircraft engine by using Overhaul Manual Avco Lycoming PROCEDURE: 1) Read the manual properly and understand the way to disassembly. This manual contains the necessary information for the major overhaul of the Avco Lycoming horizontally installed direct drive engines. 2) Proper safety attire has been wear including safety shoes,goggles and proper jacket. 3) Set up the apparatus and material properly. 4) First step during disassembly is turn the intercylinder baffle tool retaining hook so that it disengages the retainer. Remove the intercylinder baffle and hook from between the cylinders. 5) Remove rocker box covers and gaskets. Rotate the crankshaft to Place the piston of No.1 cylinder at top center of the compression stroke. (With the piston in this position......

Words: 363 - Pages: 2

Premium Essay

A Bar Chart Case Example: an Aircraft Component Project

...A Bar Chart Case Example: An Aircraft Component Project Case Study 1. Describe the nature of the project and its key objectives. Lock-Flouris (L-F) Controls was awarded a contract to produce electronic control units (ECU’s) design drawings for a new range of aircraft both military and civilian. The units will be mounted to an aluminum chassis. The units must be sealed against harsh environmental exposure and have a cable connector and pressure switch accessibility. L-F is to deliver a complete set of design and manufacturing drawings for the ECU per the customer’s specifications. 2. Describe the project organization. Coordination is required to bring unity to the various elements that make up this project. The project work is organized around a work breakdown structure (WBS) that divides the overall project goals into specific activities or tasks for each project area or component. The project manager must have an organizational structure that ensures that the various components are integrated so that their efforts contribute to the overall project goal. The project manager in this project appears to have total authority and can acquire resources needed to accomplish each project objective from within or outside the parent organization, subject only to the scope, quality, and budget constraints identified in the project. 3. What are the main causes behind the project failure and how they could have been avoided? Under......

Words: 361 - Pages: 2

Premium Essay

Aircraft

...have reduction gearing to the propeller shafts and drive beach craft model 279 full-feathering, constant-speed propellers with aluminum blades. This is intended to be a guide for some of the procedures for this specific aircraft. Servicing fuel tanks- the airplane fuel system should be serviced with 30/87 octane fuel. The fuel system is suitable for aromatic fuels. Fuel system access doors are of the flush type and are located on the upper surface of each outboard wing panel and each side of the wing center section. Expanding-type filler caps with neoprene seals are used on each filler opening. The fuel tanks are not interconnected and each tank must be serviced separately. Hoisting airplane the aircraft may be hoisted for mantenance or parts replacement through the use of a three-cable sling attached to the hoisting lugs and eyebolt. A minimum overhead clearance of 12 feet 6 inches and a hoist of at least 3 tons capacity is required .To hoist engine remove the propeller and cowling and attaching a hoist to the engine lifting eyes provided on top of engine. Jacking provision is made for a three-point jack-pad system the two aft pads are located on the center section rear spar in board of each nacelle(a streamlined housing or tank on the outside of an aircraft). Leveling the twin-bonanza while its resting on its wheels is greatly simplified by its tricycle gear; it may be trimmed in both directions merely by inflating or deflating the main gear or nose gear struts, as required...

Words: 451 - Pages: 2

Premium Essay

Wengart Casestudy

...WENGART AIRCRAFT: BRIEFING NOTES Source: Harvey, D. & Brown, D. (2001). An experiential approach to Organisation Development (6th. Ed.). Upper Saddle River: Prentice-Hall. President Ralph Larsen of Wengart Aircraft has become increasingly concerned about profits. Though he is not fearful of a company takeover, he does feel an obligation to maximize shareholders' return on their investment. He and about a dozen top executives receive sizable stock bonuses, so it is to their advantage to obtain a high share price. Wengart manufactures commercial and military aircraft. It is number two in its industry, which is composed of nine companies. Its profits, however, are ranked seventh. It is disturbing to Larsen and his top management team that they are not able to maximize profits. QUALITY PROBLEMS Quality has been identified by the top management team as one of the major problems at Wengart. Aircraft have to be reworked even after they are sent to the customer. The federal government, one of Wengart's largest customers, shares the concern for quality to the extent that several letters have been sent to Larsen from the Secretary of Defence warning him that unless quality is improved by 20 percent within 6 months, the government will exercise its contract provision to withhold partial payment as a penalty. This will place even more pressure on profits. Nongovernmental customers have also expressed serious concerns about quality. There have been major stories in The Wall...

Words: 1289 - Pages: 6

Premium Essay

Case Analysis Wengart Aircraft Case

...Case Analysis Wengart Aircraft Case Week 5 At its core, Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction (Brown, 2011, p. 344). TQM is an organization-wide change movement towards streamline work-groups and structure. In a TQM effort, all members of an organization participate in improving processes, products. One of the large problems facing Wengart Aircraft is total quality management (TQM) is not being communicated clearly and concisely to the entire company. By Allen Yoshida doing a presentation to only the managers and supervisors on what TQM was this left room for “various interpretations of TQM” by the managers, supervisors and front line workers (Brown, 2011, p. 365). The fact that during the presentation Allen Yoshida did not clearly illustrate how TQM would affect the company’s everyday activities or how it would be implemented only further confuses the miscommunications happening thought the company. TQM calls for creating constancy of purpose for improving products and services. If the message received by the lower level employees is not consistence then the improvements or change will not be consistent either. Another large problem facing Wengart Aircraft is total quality management should be worked towards by the whole company, from the top of the company down, all groups should be embracing this change. CEO and other top managers visibly support TQM, which is not happening at Wengart......

Words: 1120 - Pages: 5

Free Essay

Aircraft

...MEM425: Aircraft Performance and Design (drag-polar) Dr. Ajmal Yousuff Dept. MEM Drexel University “Engine Selection” In a cruise flight: 2 T  D  qSCD  qS CD,0  KCL    (5.3.2) 1  q (T / S )  (T / S )2  4CD ,0 K (W / S ) 2   2CD,0  Yousuff MEM 425 Aircraft 2 Altitude effects (5.3.2) Ta  Ta 0 (  / 0 ) VTmin  2W   S  K CD ,0     Yousuff MEM 425 Aircraft 3 Drag Polar manipulation 2 CD  CD,0  KCL 3/2 1/2 CL / CD , CL / CD , CL / CD  is important  Maximization of CD / CL  (CD,0 / CL )  KCL Yousuff MEM 425 Aircraft 4 The drag-polar 2 CD  CD,0  KCL Drag-polar reflects the aerodynamic efficiency of the vehicle While the design parameters {CD,0,K} are fixed, CL could be changed in flight. Three important ratios: 3/2 1/2 CL CL CL , , CD CD CD yousuff MEM425 Aircraft Design 5 The ratio: 3/2 C L / CD 3/2 CL CD max yousuff MEM425 Aircraft Design 6 The ratio: CL / CD CL CD max yousuff MEM425 Aircraft Design 7 The ratio: 1/2 C L / CD 1/2 CL CD max yousuff MEM425 Aircraft Design 8 Velocity in cruise flight 3/2 (CL / CD )max (CL / CD )max 1/2 (CL / CD )max V 2 2W  S K 3CD ,0 2W  S K CD ,0 2W  S 3K CD ,0 a yousuff MEM425 Aircraft Design 9 An example Consider HW2 aircraft: @ sea-level, Pmin = 27547 ft.lb/sec occurs at V = 110 ft/sec. Determine drag-polar......

Words: 460 - Pages: 2

Premium Essay

Wengart Aircraft

...I. Problems: A. Macro 1. Culture Resistance To Change – Currently the Director of Accounting and the Production Manager are against the proposal because of the high risk, the uncertain results, and the need for new machinery for the current production line. Without all the management in agreement it can prevent the company from remaining competitive or adapting to a changing environment. 2. The Organization needs to remove the fear of failure and provide a climate that supports the risk that is being taken. B. Micro 1. The management team is questioning Mr. Spinks because the feel he is often autocratic, strong-willed, and impatient. Mr. Spinks has to show he has the same ethical and value as the organization. 2. Determining the Priority of the Goals – Is Mr. West looking for Mr. Spinks to just make him look better after having a bad couple of years or is the goal the Mr. West really have in mind is for the better of the company. II. Causes: 1. Dim Lighting Company has not produced new products or set them apart from the competition. In order to be successful the company needs to standout from their competitors. 2. With changing technology Dim Lighting Company needs to come up with innovated ideas to make them stand out. They need to keep the customers coming back and not going to the competitors. 3. All companies have to look at change to continue to grow and stay competitive. Without change profits can become stagnant and can this could be the demise of......

Words: 528 - Pages: 3

Free Essay

Aircraft

...An aircraft is a machine that is able to fly by gaining support from the air, or, in general, the atmosphere of a planet. It counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engines. The human activity that surrounds aircraft is called aviation. Crewed aircraft are flown by an onboard pilot, but unmanned aerial vehicles may be remotely controlled or self-controlled by onboard computers. Aircraft may be classified by different criteria, such as lift type, aircraft propulsion, usage and others. History Flying model craft and stories of manned flight go back many centuries, however the first manned ascent – and safe descent – in modern times took place by hot-air balloon in the 18th century. Each of the two World Wars led to great technical advances. Consequently the history of aircraft can be divided into five eras: Pioneers of flight, from the earliest experiments to 1914. First World War, 1914 to 1918. Aviation between the World Wars, 1918 to 1939. Second World War, 1939 to 1945. Postwar era, also called the jet age, 1945 to the present day. Methods of lift Lighter than air – aerostats Aerostats use buoyancy to float in the air in much the same way that ships float on the water. They are characterized by one or more large gasbags or canopies, filled with a relatively low-density gas such as helium, hydrogen, or hot air, which is less dense than the surrounding...

Words: 564 - Pages: 3

Premium Essay

Dynamic Aircraft Case

...Dynamic Aircraft was recently awarded a multibillion contract for a new high-performance aircraft. To continue with the development of our project, Dynamic was unable to use our current wiring in the electrical systems of the aircraft. Luckily this had been known, and Dynamic’s engineers had already started looking for a supplier who could meet their requirements and expectations. One suitable supplier, Advanced Wire, had developed a high quality ceramic coated wire. Without really giving other suppliers a second thought, the engineers at Dynamic were immediately ready to contract Advanced Wire without really considering any of the other suppliers. When the issue was brought up about a lack of suppliers, Dynamic’s engineers refused to hear any arguments and stated that because Advanced Wire had been the first company to develop this special wire, the purchase order should be placed with them. The engineers also claimed that Advanced was the only supplier that could manufacture wiring to meet Dynamic’s requirements. Despite what the engineers had stated, testing that had been done on other suppliers had returned higher results. The following paragraph will state violations of the principles of supply management. In stark contrast to a proper supply management practice, Dynamic’s engineers were not considering any other suppliers. They justified their claim by stating that Advanced Wire’s superior product would make any high costs acceptable. The engineers claimed that they......

Words: 796 - Pages: 4

Premium Essay

Wengart Aircraft

...Risk Factor Analysis— A New Qualitative Risk Management Tool John P. Kindinger, Probabilistic Risk and Hazards Analysis Group, Los Alamos National Laboratory John L. Darby, Probabilistic Risk and Hazards Analysis Group, Los Alamos National Laboratory Introduction Project risk analysis, like all risk analyses, must be implemented using a graded approach; that is, the scope and approach of the analysis must be crafted to fit the needs of the project based on the project size, the data availability, and other requirements of the project team. Los Alamos National Laboratory (LANL) has developed a systematic qualitative project risk analysis technique called the Risk Factor Analysis (RFA) method as a useful tool for early, preconceptual risk analyses, an intermediate-level approach for medium-size projects, or as a prerequisite to a more detailed quantitative project risk analysis. This paper introduces the conceptual underpinnings of the RFA technique, describes the steps involved in performing the analysis, and presents some examples of RFA applications and results. project activity flow chart to help organize the RFA. The flow chart defines the tasks to be modeled and their interrelationships for the project schedule analysis. WBS and schedule tasks may be consolidated and/or expanded to explicitly highlight those tasks and influences that are expected to have a significant technical risk and/or significant uncertainty in schedule or cost performance. The flow chart is......

Words: 2257 - Pages: 10

Premium Essay

Wengart

...Webster University Rozan A. Riley HRDV 5630 – Final Exam 1. Review Wengart Aircraft Corporation case p. 395-396 2. Complete Case Analysis Form p. 397 3. Macro a. Top management did not thoroughly introduce and train TQM concept to employees in order to implement the needed changes to save the company. b. Communication deficiencies between management and workers sparked negative rumors and uncertainty among employees. 4. Micro a. Quality of production is impacting the company’s reputable reputation. b. Higher management wants to see higher profit margins. 5. Causes i. The company tried to implement TQM by directing Toshiba, 1 plant manager to implement the new direction. This was a mistake because TQM should be all of management playing a role in the transition process. They should have implemented training and had major communication meetings to relay the new process design and why the company needed to do so. ii. 6. Systems Affected i. Structural – the company structure is majorly disproportioned. The entire company rolls to 1 of 3 Vice Presidents. ii. Psychosocial - iii. Technical – The employees all lack proper training to keep up with competitors. iv. Managerial – Mangers lack proper training on how to effectively manage employees using TQM methods. v. Goals – First, goals should be evaluated and realigned to the new processes regarding TQM. Goals need to be effectively communicated to employees by all members of......

Words: 327 - Pages: 2

Premium Essay

Wengart Aircraft Essay

...Pricing: Overall, Porsche is strongly positioned to differentiate themselves and produce vehicles at a profitable, competitive price. Technology sharing with the Volkswagen group allows for efficient cost competitive production that should become even more efficient over time, and current assets help keep fixed costs down. One major weakness at this point is the dilution of brand image. Although Porsche was saved from bankruptcy by the introduction of down-market or recession models such as the Boxster and Cayman, their success has been self sacrificing, and the brand is no longer valued as highly. This reduces the premium consumers are willing to pay for a Porsche product, although the decrease is presently minimal and is largely replaced with high engineering abilities. However it is important to note that Porsche 911’s advantages in having a small, compact design and having the most fuel-efficient car may have a distinct effect on future markets three years from now, making their benefits more relevant in the future, and thus consumers would be more willing to pay a price premium for. Porsche should focus on a pricing strategy of enhancing the sales mix, and apply the pricing strategy of layered pricing especially upon offering different versions of the 911 to different segments of the target market at different price points according to specific needs. However, this can be further augmented by increasing price while offering the same benefits. Applying this......

Words: 945 - Pages: 4

Premium Essay

Wengart Aircraft Case Study

...Wengart Aircraft Problems Macro There is a lack of understanding of TQM and how to implement it. Management did not fully commit to TQM; management looked at the TQM as a production issue and focused its leadership to solve the problem with its Vice President (VP) of production. It also failed to recognize that TQM is an organization wide effort and must be enforced, encouraged and supported from Top management in word, deed and philosophy at every opportunity. Training, is knowledge and management focusing on profits and not the implementation of TQM. There is lack of trust from unionized workers. The workers suspected this was profit motivated and perpetrated by top management to benefit top management with credit and profits. The workers held their own meeting and decided that increases in quality and efficiency meant cut backs in the labor force and loss of jobs. They decided on their own the way to fix the quality problems was to slow down the work and ensure their where no defects to the products before it left the factory. Their reasoning is by slowing production quality will increase and no one will lose their job. Inversely, if they increase quality and efficiency, jobs will be lost and this normally is blue collar jobs that get cut. Micro There is a deterioration of profits and lack of quality. Top management is focusing on profits and not TQM. There is wasted time and lack of team work between the different sections. • Causes Some of the......

Words: 1352 - Pages: 6