Week 5 Client Recommendation

In: Philosophy and Psychology

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Words 1809
Pages 8
Week 5 Client Recommendati
BSHS322
March 5, 2012
Kathleen Roberts

Week 5 Client Recommendation

Human Service Managers work with a variety of people with a variety of issues and problems. It is the job of the Human Service Manager to assist their clinicians if for some reason they are lacking the experience to deal with their clients. In this paper, we will be dealing with three different scenarios and it is the job of the Human Service Manager to help modify these situations for renovation. The approaches that will be utilized in the handling of these situations are reinforce, refer, and release. Reinforce is the first. This approach is used if and when a clinician is not secure enough in their ability in this particular area of their job. The clinician may only have to or need to go over example cases or they may require a mentor to help by giving them a broader view on this particular situation. Mentors are good in providing coaching and monitoring a clinician while also giving the clinician poise and assurance that is necessary to help the client. Refer is the next approach. The clinician may need to be referred for personal therapy by the human service manager. Personal therapy can and will help the clinician help the client throughout the clinician’s career in this field. The last approach is release and is considered to be the hardest. Release is when the human service manager has no choice but to let the clinician go. This could be a result of abuse of company policy, illegal activities, lack of improvement or after all other approaches have been executed.

Scenario One: Tom Martin

Tom Martin has been an employee of the agency for four years. Tom is an individual counselor for adult clients. During his four year employment with this agency, he has demonstrated mediocre counseling record. There have been a few questionable cancellations from four…...

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