Virtual Projects

In: Business and Management

Submitted By afroguyx
Words 3665
Pages 15
lRole of Emotional Intelligence in Virtual Project Management
Shazia Nauman MEM, MBA shaznaum@yahoo.com CASE, Pakistan

Maliha Elahi, PMP, MCT malihaelahi@yahoo.com SPO, Pakistan

Zeeshan Ahmed Bhatti xeeshan@gmail.com CASE, Pakistan

Umair Khalid umair.khaled@gmail.com Ericsson,Pakistan

Abstract- In today's competitive global environment, projects in organizations consist of cross-functional teams that are formed to utilize individual expertise. A project manager whose primary responsibility is to achieve project objectives deals these individuals. Since the rational and emotional aspects of a project vary in complexity, the role of the project manager is critical to project success. The objective of this study was to demonstrate linkages between emotional intelligence and the challenges faced by virtual project managers. The study will also show that there exists a multi tier relationship between Emotional Intelligence (EI) and challenges/elements of VPM.
1. INTRODUCTION

Emotional Intelligence has its roots in the concept of "social intelligence", as first identified by E.L. Thorndike as early as in the early 1920s. The term Emotional Intelligence first appeared in a series of academic articles authored by John D. Mayer and Peter Salovey [1]. Goleman defined Emotional intelligence as a person’s self-awareness, self-confidence, selfcontrol, commitment and integrity, and a person’s ability to communicate, influence, initiate change and accept change [2,3]. In Working With Emotional Intelligence, Goleman applies the emotional intelligence concept to the workplace setting; Goleman says that professionally successful people have high emotional intelligence in addition to the traditional cognitive intelligence or specialized content knowledge [4]. Goleman's thesis is that 75% to 90% of effective performance, particularly in the case of managers and…...

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