Value Stream Mapping in Fast Food Restaurants

In: Business and Management

Submitted By goodforbad
Words 2389
Pages 10
Abstract - The aim of this paper is to present that how Value stream mapping (VSM) can be applied to restaurant industry and especially fast food sector. The purpose was to identify wastes and how these can be reduced and/or eliminated by the help of value stream. A case study in Pakistan based restaurant has been carried out to illustrate this. A current state value stream map has been developed. Value stream map highlights opportunities to improve wastes and problems along the restaurant supply chain. Results indicated a non value adding steps of 29% at the processing. Value stream can be readily applied to restaurant industry.

Keywords – Value stream mapping, Restaurants, Pakistan

I. INTRODUCTION

The concept of fast food goes back half a century, yet has found its way into the Pakistani market only a decade or so back. With the introduction of many foreign brands finding their way into the country, in the late nineties, the Pakistani market has finally become accustomed to manufacturing and providing service in such a way that goes around the wholesome fast paced scenario.

As time has passed, Pakistani restaurants have picked up the technique to play alongside the foreign players. Now we can see that many local brands have established their image on the fact that they provide not only locally designed food, enveloping the fast food concept. Hence we can say that fast food has evolved and redesigned the whole Pakistani restaurant market.

In the past five years or more restaurant industry has out-performed the national GNP by more than 40%. 17% of the total employment and 29% of the total production is due to food industry. Retails sales are expanding 10% per year.

Lean was first started by Toyota in their Toyota production system more than 38 years ago. Lean manufacturing aims to eliminate waste in all areas of production, which include…...

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