Us Airway

In: Business and Management

Submitted By ethiotig
Words 1806
Pages 8

My research topic is on U.S Air Ways organizational changes, leadership development, and change management. Who needs to be included in planning, implementing, and sustaining the change? Why? What obstacles/resistance will inhibit the change and what will drive the change? What additional activities will be required to deal with the resistance? By changing these issues with my team I would improve the customer services, company moral and gained profit.

Our team consists of Tigest Alemu, Amanda Chinaglia, Antony Harding, Laurie Kiernan and Enrique Somoza. The professor randomly picked the team members so no one knew each other prior to the class. At first I did not know what team I was suppose to be in. The team had already met the first week and introduced themselves and assigned the questions to each other. We all had time to meet in class and everyone agreed on picking US Airways and everyone agreed on doing research and answering the questions for our next group meeting.
The team discussed the recent changes, of US Airways and Laurie said she was going to ask her brother about US Airways because he works for them. In between team meetings, all communication was done via e-mail and phone conversations. By the third week, all the team members had come to the unanimous pick of the questions they wanted to answer. Enrique volunteered to do the power point and everyone was to work on his or her part of the presentation and e-mail to Enrique. The presentation was divided among the team members. Each member reviewed the parts they were presenting. All questions and concerns about the presentation were addressed and a mock rehearsal of the presentation was done to ensure everyone’s comfort with presenting.

US Airways is ranked amongst the major airline based in US. The airline is ranked as sixth largest airline in the country in terms of…...

Similar Documents

Jetblue Airway

...Nguyễn Xuân Lãn Dương Bích Hạnh | 35k01.1 | Võ Thị Thu Giang | 35k01.2 | Ngô Thị Trà Linh | 35k01.2 | Võ Thị Như Ngọc | 35k01.2 | MỤC LỤC I. GIỚI THIỆU CÔNG TY 2 1. Thông tin chung 2 2. Tổng quan 2 3. Đội tàu bay của JetBlue Airways 3 II. LỊCH SỬ HÌNH THÀNH VÀ QUÁ TRÌNH PHÁT TRIỂN 4 1. Lịch sử hình thành 4 2. Quá trình phát triển 6 3. Thành tựu đạt được 9 a. Quy mô kinh doanh 9 b. Thị phần và tốc độ tăng trưởng 9 c. Đội ngũ nhân viên 10 d. Các giải thưởng 11 III. VIỄN CẢNH, SỨ MỆNH 13 1. Viễn cảnh 13 a. Tư tưởng cốt lõi 13 b. Hình dung tương lai 15 2. Sứ mệnh 16 a. Định nghĩa kinh doanh 16 b. Giá trị 16 c. Mục tiêu 18 I. GIỚI THIỆU CÔNG TY 1. Thông tin chung * Tên công ty : JetBlue Airways Corporation. * Lĩnh vực kinh doanh: Vận tải hàng không. * Người điều hành: * Chủ tịch và Giám đốc điều hành độc lập: David Barger * Giám đốc điều hành: Joel Peterson * Người sáng lập: David Neeleman. * Năm thành lập: 1999. * Trụ sở chính: 118-29 Forest Hills Buiding – Queens – New York – USA 11375 * Mã chứng khoán: JBLU * Website : 2. Tổng quan JetBlue Airways Corporation là một hãng hàng không giá rẻ hàng đầu của Mỹ, đặt địa điểm bay chính thức tại sân bay Quốc tế Jonh F.Kennedy. Hãng được thành lập vào năm 1999 bởi ông David Neeleman tại New York – Mỹ. Hiện nay, JetBlue đang đứng vị trí thứ 6 trong......

Words: 6233 - Pages: 25

British Airways

...------------------------------------------------- British Airways From Wikipedia, the free encyclopedia For similar named airlines, see British Airways Ltd and British Airways Limited. | It has been suggested that British Airways Limited be merged into this article or section. (Discuss) Proposed since January 2013. | British Airways | | IATA BA | ICAO BAW SHT | Callsign SPEEDBIRD SHUTTLE[1] | | Founded | 31 March 1974 (after BOAC & BEA merger) | AOC # | 441 | Hubs | * Gatwick Airport * London Heathrow Airport | Frequent-flyer program | * Executive Club (for BA flights) Diamond Club (for British Midland International flights) | Airport lounge | * Concorde Room * Galleries First * Galleries Club * Galleries Arrivals * First Lounge * Terraces Lounge * Executive Club Lounge * International Lounge * UK and Ireland Lounge | Alliance | Oneworld | Subsidiaries | * BA CityFlyer * OpenSkies * British Airways Limited * British Airways World Cargo | Fleet size | 256 | Destinations | 169 not incl. subsidiaries and code-shares | Company slogan | * To Fly. To Serve. * Upgrade to British Airways(online marketing) | Parent company | International Airlines Group | Headquarters | Waterside, Harmondsworth, England | Key people | * Keith Williams (Chief Executive Officer)[2] * Sir Martin Broughton(Chairman) | Revenue |  €11.482 billion (2011)[3] | Website | | British......

Words: 9707 - Pages: 39

British Airways

...British Airways Plc Annual Report and Accounts Year ended 31 December 2012 Company registration number: 1777777 This page has been intentionally left blank Contents Officers and professional advisers 1 Business review and Directors’ report Business review Management review Financial review Internal controls and risk management Directors’ report 2 5 8 12 Directors’ responsibilities statement in relation to the financial statements 14 Independent auditors’ report 15 Group financial statements Group consolidated income statement Group statement of other comprehensive income Balance sheets Cash flow statements Statements of changes in equity Notes to the accounts Operating and financial statistics Fleet table Principal investments Glossary Subsidiary undertakings 16 17 18 19 20 21 79 80 81 82 83 British Airways Plc Officers and professional advisers Directors Sir Martin Broughton Alison Reed Keith Williams Nick Swift Andrew Crawley Frank van der Post Enrique Dupuy de Lôme Ken Smart Gavin Patterson Garrett Copeland Julia Simpson Secretary Kulbinder Dosanjh (Chairman) (Deputy Chairman) (Chief Executive Officer) (Chief Financial Officer) Registered office Waterside PO Box 365 Harmondsworth UB7 0GB Parent company International Consolidated Airlines Group S.A. Calle Velázquez 130 Madrid, 28006 Spain Independent auditors Ernst & Young LLP 1 More London Place London SE1 2AF 1 British Airways Plc Business review and Directors’......

Words: 42054 - Pages: 169

British Airway

...Section 2 - British Airways Profile Overview Alliances LHR Air Transport Movements LGW Air Transport Movements Awards History Key Events (1987-2005) Board Members Leadership Team British Airways Management Team Employees Brands Departmental Analysis Section 3 - British Airways Fleet Aircraft Fleet Aircraft Delivery Schedule Mainline Fleet Profiles Regional Aircraft Fleet Maintenance Section 4 - British Airways Performance Summary Strategy Social and Environmental Performance Incentive Plans Summary Financial / Operating Statistics Principal Investments Shareholder Information Share Price History Section 5 - Global Partners Overview BA Connect Franchisees oneworld Aer Lingus American Airlines Cathay Pacific Finnair Iberia LanChile Qantas oneworld At A Glance Section 6 - Route Network British Airways Franchisees Section 7 - General Information Airport Three Letter Decodes Outside Advisors Abbreviations & Specialist Terms How To Contact Us 2 3 3 4 4 5 6 6 7 8 89 91 92 93 97 98 99 100 101 102 103 104 9 9 10 10 11 12 13 38 39 40 41 44 47 105 109 110 115 116 118 56 56 57 69 72 73 74 75 75 77 86 87 88 This document has been prepared solely for the purpose of providing information about British Airways to interested parties. It does not constitute an offer to sell any securities and must not be relied upon in connection with any investment decision. The information contained in the document has been compiled in good faith by British Airways from internal and......

Words: 59045 - Pages: 237

British Airways

...British Airways 1 British Airways British Airways IATA ICAO Callsign BA BAW SPEEDBIRD SHT SHUTTLE[1] Founded AOC # Hubs 31 March 1974 441 • • London Heathrow Airport Gatwick Airport Executive Club Concorde Room Galleries First Galleries Club Galleries Arrivals First Lounge Terraces Lounge Executive Club Lounge International Lounge UK and Ireland Lounge Frequent-flyer program • Airport lounge • • • • • • • • • Alliance Subsidiaries Oneworld • • • • 267 169 not incl. subsidiaries and code-shares • • • To Fly. To Serve. Upgrade to British Airways (online marketing) The World's Favourite Airline (former) BA CityFlyer OpenSkies British Airways Limited British Airways World Cargo Fleet size Destinations Company slogan Parent company Headquarters Key people International Airlines Group Waterside, Harmondsworth, England Keith Williams (Chief Executive Officer) Sir Martin Broughton (Chairman) £10.827 billion (2011) [2] Revenue Website British Airways (BA) is the flag carrier airline of the United Kingdom and its largest airline based on fleet size, international flights and international destinations. When measured by passengers carried it is second-largest, behind easyJet. The airline is based in Waterside near its main hub at London Heathrow Airport. A British Airways Board was established by the United Kingdom government in 1972 to manage the two nationalised airline corporations, British Overseas Airways Corporation......

Words: 7585 - Pages: 31

British Airways

...[pic] Source: Extracted from Johnson, G, Scholes, K., & Whittington, R. (2008) Introduction The organization chosen for this Analysis is British Airways. Based at Heathrow Airport in London, British Airways is the biggest international airline in the UK. It deals in domestic and international carriage of freight and mail as well as ancillary services. Privatized in 1987, it has continued to increase in growth in spite of stiff competition (Finance Yahoo). This paper analyses the industry and external environment alongside an evaluation of the strategic options of the organization and the change process within the organization as related to the calculation and analysis of the Enterprise Value, to determine the recommended purchase price of the organization. Analysis of the external and Industry environment of British Airways PESTEL analysis Political From the political aspect, government and political instability affect the routes operated by many airline companies. For example, the Arab spring that affected a number of countries in North Africa and the Middle East such as Libya, Syria, Egypt and Tunisia affected British Airways through flight cancellations (Finance Yahoo). Economic Due to global economy recession, the share price of British Airways has fluctuated while insurance costs of British Airways rose because of the fear of terrorism and tighter security checks at the airport (Finance Yahoo). Due to fuel price fluctuations, companies are cutting......

Words: 1850 - Pages: 8

British Airways

...1.0 Introduction to analysis of British Airways on ICT task Information Communication Technologies (ICTs) have revolutionized the entire business world. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. Airlines were early adopters of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses. British Airways (BA) is one of the world’s leading global premium airlines. It operates a worldwide air cargo business, largely in conjunction with our scheduled passenger services. The use of Information Technology and the Internet are key factors in BA’s strategy, success and efficiency of the organization. BA recognized this opportunity and turned it into one of its strengths. Today, 76% of all its bookings are carried out via its e-ticket system giving customers the possibility of on-line/Kiosk check-in and seat bookings options. (Buhalis, D. 2004) BA is always implementing effective IT solutions and is considered today a market leader as is the case for the fare-explorer booking engine and the in-flight entertainment system which was awarded the ‘Best in Europe’. (2009/10 Annual Report and Accounts) BA is always keeping step forwards on the way of ICT enhancement and development: (2009/10 Annual Report and Accounts) * 2002 BA introduced first "calendar selling" of flights * 2004 Ability to change bookings added to web site * 2006......

Words: 2791 - Pages: 12

British Airways its structure. Usually, these changes are stimulated by an agenda or circumstance that forces the organization to change, in order to stay competitive, or even merely to survive as can be seen with the case of British Airways between the years 2009-2011. British Airways is one of the United Kingdom’s largest international scheduled airlines. The airline operates one of the most extensive international airline route networks. Its destination network is spread across 300 destinations worldwide and is a leading and established business in the airline industry, In 2007/08, BA recorded revenues of over £8,753 million, 3.1% up from previous year (British Airways, 2009). This report looks into the recession that affected Europe in 2008, and the change management strategies and the consequences that resulted from the changes British Airways took in order to survive. This covers the change methods that influenced The British Airways Chief Executive Officer; (CEO) Willie Walsh, to restructure the organization and cut down on its expenses, by taking a look at Walsh’s restructuring program, and how it turned out to be taken negatively especially by the airlines’ cabin crews where a long running of industrial disputes ensued. Change Management in British Airways: Change management in this report looks into change kaleidoscope as a theoretical model which aims to study the contextual features of change and is primarily a mechanism for dealing with planned change. In addition,......

Words: 1961 - Pages: 8

Jet Airway

...Jet Airways – Etihad Airways Strategic Alliance Jet Jet Airways and Etihad Airways are proud to announce the conclusion of the transaction for the subscription of 24 per cent minority equity stake in Jet Airways. This follows all government and regulatory approvals received on the 12th of November 2013. The infusion of foreign direct investment in the Indian aviation sector will result in economies of scale, growth in traffic at Indian airports and will create job opportunities across the aviation and tourism sectors. It will greatly benefit all our stakeholders whilst significantly benefitting our guests who will now have access to a more expanded global network, enhanced connectivity for tourists, business travellers, and the wider travelling public. India is one of the largest and fastest-growing markets in the world. Through this association, Jet Airways and Etihad Airways will both be strengthened as will be the economies of India and the UAE. By linking our two networks and adding new flights, new routes and more code-share options, travel to, from and within India will become more accessible/ convenient. Etihad Airways and Jet Airways will combine their network of 130 destinations, with Jet Airways establishing a Gulf gateway in Abu Dhabi and expanding it’s reach through Etihad Airways’ growing global network. Under the strategic partnership, both airlines will gradually expand existing operations and introduce new routes between India and Abu Dhabi......

Words: 1085 - Pages: 5

Delta Airways

...JETBLUE JetBlue Airways Corporation is a passenger airline that was established to create the value in giving of services based on style and cost. The inception was held in Delaware in August 1998. Press Release: The press release was dated on 29th of January 2014 the JetBlue reported its result for the fourth quarter and full year 2013. The detailed information of the JetBlue airline is as under: In Fiscal year 2013 JetBlue increased the net income by over 30% to $168 million which was $0.52 diluted per share. The Revenue grew by 9.2% which was recorded by improving yields. The Operating margin was increased y 0.5 points to 7.9%. JetBlue also made pre-payment of $94 million for the debt, and they purchased the assets for the operations. $60 million of cash were increased which increases the free cash flow of $121 million. Conference Call Transcript: JetBlue generates operating income of $115 million in the fourth quarter of the year 2013, which is compared to the fourth quarter of previous year was better. For the fiscal year 2013 the annual operating income was reported as $428 million. In year 2013 the operating income was increased by 12.41% than the annual operating income of 2014. Pretax income reported was at the growth rate of 33.49% and in amount was $279 million. Net income was reported as $47 million for fourth quarter of fiscal year 2013. Which was higher than the Net income of 2012’s fourth quarter which was reported $1 million. The fiscal......

Words: 454 - Pages: 2

Us Airways

...will position AA to thrive as the economy recovers. April 7, 2010 Page 3 American Airlines Company Overview and History American Airlines, American Eagle, and AmericanConnection currently provide scheduled service to 250 cities in 40 countries, with an average of over 3,400 daily flights. Together, these carriers operate a fleet of over 700 aircraft, and are subsidiaries of the AMR Corporation. Though AMR was founded in 1982, the American Airlines brand has been a major player in air travel for over three quarters of a century. In 1929, the Aviation Corporation acquired scores of independent airlines as the airline industry experienced sweeping consolidation. The following year, the Aviation Corporation changed its name to American Airways, to reflect the brand under which many of the regional carriers flew. The company was headquartered in New York, and ran routes from New York, Boston, and Los Angeles to Dallas.1 The company was renamed American Airlines in 1934, and Cyrus Rowlett Smith became the president. Smith went on to run the company as CEO until 1968, when he resigned to serve as United States Secretary of Commerce.2 Within its first decade of operation, American Airlines flew its one-millionth passenger, became the number one domestic carrier in the United States (by revenue), and began trading on the New York Stock Exchange. The airline had also collaborated with New York City Mayor Fiorello LaGuardia to develop LaGuardia Airport. As a first-mover among......

Words: 8571 - Pages: 35

British Airways

...Management in British Airways Name Class Affiliation Instructor Date Table of Contents Introduction 3 Context of the change 3 Evaluation of the nature of such changes 4 The change management strategy 5 The challenges and difficulties in implementing such changes 6 Change management model 8 Stakeholders 10 Managerial challenges 11 Overcoming resistance to change 12 Managing change 12 Conclusion 14 Reference 16 Introduction UK largest international Airline, British Airways, is among the leading airlines in the world, with one of the most extensive route network, running internationally (British Airways, 2010). The income of the airline has been on the increase with the profits for the period between 2007 and 2008 being a total of £8,753, which translated to 3.1% more than the previous period. Throughout its operating years, British Airways has faced different challenges, as it is for all other companies in the industry. During the year 2007, the American economy experienced a crunch due to the bursting of the housing market. This was the beginning part of the 2008 economic crisis, or recession, which had global effects (Åslund, 2010). Like any other industry, the UK airline industry faced a major setback, British Airways being one of the companies and there was a need to implement changes for long company survival. This paper is an analysis of the changes implemented by the British Airways in the period between...

Words: 4043 - Pages: 17

British Airway on British airways 1a. Internal and external factors which influenced the strategic changes of BA. The airline industry is highly competitive and regulations are heavily implemented. Aside from these, the airline industry also faces different challenges brought about by drastic changes in consumer behavior affected by different external factors such as economic condition.( Prosser, T. (n.d).) Political The airline industry is subjected and governed by stringent air regulatory controls. Regulations are applied in the courses that the airline chooses to travel, the partners that the airline chooses to works with, the airport schedule it uses, the fare it sets as well as the infrastructure costs. One more area which is heavily regarded is safety and security. British airways identified and introduced an array of security measures and protocol to curb the threat of terrorism and illegal immigration. The European Union, being a regulatory body in Europe published a list of airlines that failed to meet the safety standards set by ICAO. These airlines are banned in Europe (Department of Transport 2009). Economic The airline industry is highly sensitive to any economic recession. Economic downturn causes company to cut down business travel which contributes greatly to the sales of the airlines industry. The global recession that took place in 2008, has massive impacts on the airline industry. A couple of factors affected the business of British Airways such as......

Words: 571 - Pages: 3

British Airways

...Accounts Who we are British Airways is the UK’s largest international scheduled airline. We fly our customers at convenient times to the best located airports across the world. We are one of the world’s leading global premium airlines. Our principal place of business is London with significant presence at Heathrow, Gatwick and London City. Some 20 million people live within commuting distance of these airports, on the doorstep of the City of London, the world’s biggest premium travel market. We also operate a worldwide air cargo business, largely in conjunction with our scheduled passenger services. Operating one of the most extensive international scheduled airline route networks, together with our codeshare and franchise partners, we fly to more than 300 destinations worldwide. In 2009/10, we carried nearly 32 million passengers. We support the UK economy by providing vital arteries for trade and investment, meeting the demand for business travel and leisure travel for holidays and family reunion. In 2009/10, we earned £8 billion in revenue, down 11 per cent on the previous year. Passenger traffic accounted for 87 per cent of this revenue, while 7 per cent came from cargo and 6 per cent from other activities. We carried 760,000 tonnes of cargo to destinations in Europe, the Americas and throughout the world. At the end of March 2010 we had 238 aircraft in service. British Airways 2009/10 Annual Report and Accounts 1 2 British Airways at a glance 4......

Words: 67567 - Pages: 271

Us Airways Labor Issues

...US Airways flight attendants reject tentative deal US Airways is a unionized company in which the flight attendants are covered by separate units of the Association of Flight Attendants-CWA. Earlier this month, flight attendants at US Airways voted down a tentative agreement that would have been their first joint contract since the merger with America West in 2005. The US Airways chapter of the Association of Flight Attendants said that 75% of flight attendants voted to reject. This all began in 2002, when US Airways filed for bankruptcy. America West bought the old US Airways out of bankruptcy protection in 2005 to form the current US Airways Group Inc. But flight attendants and pilots have both continued to operate under separate contracts. Whenever two separate companies merge, both unions and companies have to get together and negotiate new contracts and rules for the new founded company. This makes it easier, so that the entire company can be on the same page. Being on the same page is crucial because it establishes the rights, privileges, seniority, and obligations for each party, in this case US Airways and America West. The general objective in negotiating agreements is to develop a working relationship between the two airlines, which ultimately will help each party achieve common goals and objectives. The “new” US Airways is still currently split into two companies. There is US Airways “East” and US Airways “West”. The US Airways East still follows the contract...

Words: 895 - Pages: 4