Ups Operations

In: Business and Management

Submitted By wawi
Words 623
Pages 3
Case Study Assignment

1996 1997 Liquid Ratio = Liquid Assets / Current Liabilities(50000-16000)/20000= 1:1.7 | Liquid Ratio = Liquid Assets / Current Liabilities(60000-30000)/26000= 1:1.15 | Current Ratio = Current Assets / Current Liabilities50000/20000= 1:2.5 | Current Ratio = Current Assets / Current Liabilities60000/26000= 1:2.31 | Debt ratio = Total debt/Total assets20000/80000*100= 25 % | Debt ratio = Total debt/Total assets46000/120000*100= 38.3 % | Net Profit Ratio = (Net profit / Net sales) × 10019000/250000*100= 7.6 % | Net Profit Ratio = (Net profit / Net sales) × 10014000/200000*100= 7 % | Gross Profit Ratio = (Gross profit / Net sales) × 100109000/250000*100= 43.6 % | Gross Profit Ratio = (Gross profit / Net sales) × 100124000/200000*100= 62 % | Return on Equity = Net Income/Shareholder's Equity19000/60000*100= 31.6 % | Return on Equity = Net Income/Shareholder's Equity14000/74000*100= 18.9 % | Return on Investment = [(Payback - Investment)/Investment)]*100(250000-80000/80000)*100= 212.5 % | Return on Investment = [(Payback - Investment)/Investment)]*100(200000-120000/120000)*100= 66.7 % | Return on Assets = Net income/Total assets19000/80000*100= 23.75 % | Return on Assets = Net income/Total assets14000/120000*100= 11.7 % |

Simply put; in 1996 the company paid less and gained more (19,000 to 14,000) , with a profitability rate of 7.6% in 96 compared to 7% the next year; there is no doubt that the year 96 was a better year.
In addition the company invested more in inventories 1997 than 1996 the thing that affected the liquidity and made them end the year with zero cash, still ratios of liquidity are almost similar (1:1.7 in 96 to 1: to 1:1.15 in 97) but it seems like the company is expanding its operations since we can see more buildings in our sheet (huge change from 10,000 in 96 to 32,800 97) so that should…...

Similar Documents

Ups Global Operations

...What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The barcode contains information that can give the customers with an increased reliability, as the barcode contains data imported that is directly from the customer system. Continuously at every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also making sure the package is delivered on time by enabling the end part of the delivery to be scheduled to the best route for ensure. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center. The process starts with the customer inputs all the information about the package and the destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. When the driver is ready to head out, he picks up a DIAD IV, which he updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up to the......

Words: 768 - Pages: 4

Ups Global Operations with the Diad Iv

...Should the technology be blamed for the unfavorable lifestyle of people. Technology is the making modifications in usage and knowledge of tools, machines, techniques, crafts, systems, method of organization in order to solve problems of our societies achieving goals or perform a specific function, according to the USA teacher’s guide in (2010). Although there are many factors that cause the unfavorable lifestyle of people technology should not be blamed for that incident. Talking about the enrolment of technology in the unfavorable lifestyle of people is compounded in several factors according to the view of people such as positive effects of technology in the human beings, the negative effects of technology as well due to its extensive importance in our societies, and for the majority of countries in all over the world. Opponent argumentative says that the use of technology has grown increasingly affecting our societies in a high number of ways making our children to be addicted in video games , TV, and other activities with bad implementation in our societies such as violence and murders. A lot of our kids have become more aggressive with others in the community. Albert Einstein (1945) says “It has become appallingly obvious that our technology has exceeded our humanity”. However, technology has helped everybody in the past decades making our children active, intelligent and leading everyone to be more informed about everything that happens around the......

Words: 841 - Pages: 4

Operation Management at Ups

... Operation Management at UPS Katina Taylor FSJC Jacksonville Operation Management Michael Neff December 1, 2012 Abstract This paper will discuss the different operation management policies and leadership practices at United Parcel Services (UPS), one of the premier shipping companies in the world. This paper will discuss the growth and different training programs that UPS offers to its managers and employees. It will also review the way external and internal works, failures of operation and how to anticipate a problem that UPS deal with on a daily day, UPS links millions of organizations and individuals together, by delivering an average of 15 million packages and documents in more than 220 countries and territories to achieve the growth of success. Organizing Within UPS UPS is one of the world's largest private logistics transportation and a global leader in OM. Our mission is to increase the efficiency and reduce the environmental impact of global commerce by combining the shipping activities of our customers into a single, highly efficient logistics network. UPS has been a marketplace innovator for more than a century, and we've maintained that pace. With 2009 revenue of 45.3 billion dollars and 1,801 operating facilities, UPS has certainly figured out how to efficiently and effectively organize their management within their corporation. Knowing how to resourcefully organize a management......

Words: 1418 - Pages: 6

Ups Management and Operations Essay

...Running head: UPS 1 United Parcel Services Aaron Carter Mount Vernon Nazarene University IBS 3013 GLOBAL PERSPECTIVES IN BUSINESS BBA017MV June 17, 2013 David Skinner UPS 2 United Parcel Service Abstract United Parcel Service is the world’s number 1 provider of commercial and civilian shipments. The company ships to all parts of the US, Asia, Europe and most all of the Continents on the planet. The company seemingly has the world market cornered when it comes to the shipment of packages and documents. Except for a couple of competitors, UPS controls the market. The challenge for this writer is to make recommendations and suggestions of how this company can grow even stronger and expand its already enormous global appeal amongst consumers. This essay will reveal the history of the company, evaluate the business model that UPS currently works under and will give recommendations on how the model can be expounded upon to ultimately make UPS not only the world leader in packaging and shipping, but also a competitor in the technological world market. UPS 3 United Parcel Service UPS began its operations in 1907 in Seattle, Washington and since then has continued to grow and expand its operations throughout the United States and eventually the world. The company is a shipping and delivery operation that services commercial companies, small businesses as well as residential customers. UPS which stands for United Parcel Service employs 397,100 people within its......

Words: 1074 - Pages: 5


...Topic 1- operations Chapter 1: ROLE OF OPERATIONS MANAGEMENT The role of operations managementThe creation of goods and the provision of services by businesses. The transformation of inputs into outputs or products to be sold. This involves: * planning activities * purchasing inputs * managing inventory * selecting and implementing manufacturing processes * Developing strategies to gain a sustainable competitive advantage. | The strategic role of managementA strategic decision is one that affects the business in the long term. The strategic goals areto improve: * productivity * efficiency * quality of outputsTherefore, all strategic decisions will focus on lower costs to an industry benchmark through efficiency and producing a good or service that is different to and competitive against rivals in the market. There are 3 types of strategies that are commonly used by businesses to gain and maintain a competitive advantage. These are: * cost leadership * product differentiation * market segmentationcost leadershipA cost leadership strategy is where a business aims to be the lowest cost manufacturer within its industry. The products are the basic, no-frills type with fewer features, perhaps lower quality and using low-cost packaging. Low costs can be achieved through: * economies of scale in production and distribution, * access to cheaper raw materials * exclusive access to a large source of low cost inputs * Distributing the product using...

Words: 6091 - Pages: 25

Ups Global Operations with the Diad

...Case Study (UPS Global Operations with the DIAD) Video Case Questions & Answers 1. List the various ways that DIAD improves customer services. Answer: DIAD (Delivery Information Acquisition Device) improves customer services in so many ways. For one, it has made the job of UPS delivery drivers more efficient and effective, therefore aiding in productivity. In addition, DIAD allows UPS to reach out and offer their services to a larger number of customers. They are able to deliver over 16 million packages daily to their customers in 220 countries and territories. Secondly, DIAD improves customer services since all drivers are connected wirelessly to UPS main database. The built in GPRS and CDMA also facilitates in dial up access if necessary. These features enable UPS’ drivers to transmit real time data to their UPS center and also see updated list of packages that need to be delivered. Constantly updating the database also allows UPS’ customers to keep track of their own packages. Thirdly, the GPS connectivity aids customer services because drivers are provided with detailed directions for pick up of packages thus they are able to reach their customers faster and on time. Fourthly, the bar code scanner, camera and electronic signature feature that the DIAD comes with makes the delivery process to customers much quicker and efficient. Furthermore, the DIAD has allowed customers to receive personalized service like creating personalized delivery options. Overall,......

Words: 342 - Pages: 2

Ups Global Operations with the Diad Iv

...UPS Global Operations with the DIAD IV 1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS “Smart Labels” is a shipping label that you can create by using your personal computer. The role they play in UPS operations are informed costumer about shipping. The label is scanned at the begining and each part of the shipment and delivery so that the customer can follow their packages from begining to delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. a. Driver carry a DIAD that will lead him/her on the routes to take and his/her stopping station of the day. b. Driver picks up package from customer and creates a smart label which contains all shipping information and tracking number. c. The information is sent to UPS Package Center. d. Driver enter the package information into the DIAD by scanning the label, so that the information is available at the Data Center and the customer can follow the tracking process online. 3. What role does wireless communication play in the UPS systems? UPS is using ODS (On – Demand – Servises)- that enables communication with the driver. Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by sending generalized text messages. Virtually all...

Words: 394 - Pages: 2


...various operations planning and control issues that company faces. Task 1- (A.C.:3.1.) Explain linear programming and it uses. According to slack et all (2013 ) linear programming is a technique that is useful for allocating scarce resources among competing demands. As has been argued Slack et all (2013) those resources may be money, time, or materials but also the limitations are known as constraints.Shim & Siegel ( 1999) argued that the linear programming was originated during the early 1950s by Prof.G.B Dantzig which it was called as an operation research technique. According to Chary (2004) the main basic problem solved by Linear Programming is that of optimising either total cost or profit. However as has been argued Chary(2004) it takes into considerations the limitations or constraints on the availability or usage of different resources. Also Shim & Siegel (1999) agreed that this technique could be applied in different situations: long term planning, production planning, decision-making, marketing , quality control decisions, material utilisation decisions etc. Slack et all (2010) suggested that linear programming consists in two important ingredients: Objective function: the organization must provide the specific objectives to be achieved Constraints: Constraints are in the form of restrictions on the availability of resources or meeting the minimum requirements. Applications LP can be use to to solve some problems in operations......

Words: 1809 - Pages: 8

Dav Write Up -Operations

...1. Why is DAV using SPC? What are the primary challenges in applying Statistical Process Control to a service industry compared to manufacturing? SPC is a scientific approach to measure and improve the efficiency of existing processes. The way it works is: a) Fixing the control limits or the guardrails for the processes that one wants to measure. (In terms of how accurate one wants the outcome of a process to be) b) Measuring random samples (random being the key) of existing processes (measure the accuracy or the time taken to service insurance customers, essentially pick the process area to measure) to find the sample mean, and variance within the process. c) Post the measurement phase, come the execution phase where one finds out the changes that need to be made in the existing process to ensure that the accuracy stays within the specified control limits. Unlike in manufacturing, where it’s easy to distinguish what is the “right” way of doing things, and the focus is more on improving the manufacturing process, in the services, the “right” way of doing things is defined by the people and it’s often subjective. More specifically: 1) The same SPC cannot be applied on a blanket scale to every team irrespective of how efficient they already are or how difficult objectifying their work as “good” work is. 2) The definition of right and wrong can quickly become very subjective based on different perspectives of individuals. 3) All teams cannot be......

Words: 641 - Pages: 3


...MASTER OF BUSINESS LEADERSHIP OPERATIONS MANAGEMENT (MBL912L) | | |Name | |Student Number | | | | | | | | | | | | | | | | | | | | | | ...

Words: 17381 - Pages: 70

Ups Global Operation with the Diad

...related to the package is readily available. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent to the main database system of UPS, the system automatically creates a “smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows the place of delivery and new pick-ups. * Once package is picked up and delivered by the driver, the package is scanned to show all the information that was sent up to the main data center. Customers will be able to track their package with the information provided on their package. * The system concurrently gets updated whenever a package is scanned through the center. When all the information is updated in the system, the final destination center has all the information on hand available, for routing purposes and planning ahead of time 3. What role does wireless communication play in the UPS system? List the different types of wireless connectivity and describe their functions? Wireless communication allow for greater mobility, flexibility and real time data in the package and delivery operation of UPS. With different types of wireless connectivity and technology USP provides a more efficient service...

Words: 844 - Pages: 4


...1 INTRODUCTION TO PRODUCTION AND OPERATION MANAGEMENT CHAPTER OUTLINE 1.1 Introduction 1.2 Historical Evolution of Production and Operations Management 1.3 1.4 1.5 1.6 1.1 1.7 Operations Management 1.8 Managing Global Operations 1.9 Scope of Production and Operations Management • Exercises • Skill Development • Caselet Concept of Production Production System Production Management Operating System INTRODUCTION Production/operations management is the process, which combines and transforms various resources used in the production/operations subsystem of the organization into value added product/services in a controlled manner as per the policies of the organization. Therefore, it is that part of an organization, which is concerned with the transformation of a range of inputs into the required (products/services) having the requisite quality level. The set of interrelated management activities, which are involved in manufacturing certain products, is called as production management. If the same concept is extended to services management, then the corresponding set of management activities is called as operations management. 1.2 HISTORICAL EVOLUTION OF PRODUCTION AND OPERATIONS MANAGEMENT For over two centuries operations and production management has been recognised as an important factor in a country’s economic growth. 1 PRODUCTION AND OPERATIONS MANAGEMENT The traditional view of manufacturing management began in......

Words: 7215 - Pages: 29

Ups Global Operations with the Diad Iv

...Labels Make Sense for You The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these, a UPS Smart Label provides you with the following: Increased reliability, since the barcode contains data imported directly from your system Improved transit time, because smart-label packages pass through UPS systems at top speed Access to value-added services reserved for packages with UPS Smart Labels UPS offers you three different ways to create UPS Smart Labels, depending on your shipping situation. You can: Log on to your UPS website and ship using UPS Internet Shipping Ship with our free shipping software, UPS World Ship Download and integrate an XML-based UPS Developer Kit Application Programming Interface (API) -- Shipping API – to ship from your company's website. To ship these packages via UPS, you can do one of two things: Go to the UPS Web site, enter all the necessary information about your packages, print out smart labels and schedule a pickup. Take your packages to the UPS store, where you or a UPS employee will enter the same information into a computer and print the necessary labels either way, your packages will wind up bearing labels that have conventional bar codes and UPS maxi codes. Throughout the shipping process, machines and UPS employees can use bar-code......

Words: 1498 - Pages: 6

Ups Operation

...available Abstract This paper will explore how UPS is a worldwide delivery and shipping company that is considered one of the world's largest shipping companies. Two of the most recognizable characteristics of UPS are the brown trucks and uniforms that the employees use. The company utilizes air, water, and ground transportation system to deliver packages across the world. UPS was founded in 1907 as a messenger company in the United States; UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. 1913- The company began using consolidated delivery, combining packages addressed to a certain neighborhood onto one delivery vehicle. 1919- Took on the name United Parcel Service. 1924- Built the first conveyor belt system for handling the merchandise. It is a global company with one of the most recognized and admired brands in the world. In addition they have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services( On a daily basis they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. The six components of the supply chain are logistics, distribution, transportation, LTL, air and freight. The supply chain is a critical and influential component of your overall strategy and can impact operating results. Yet the operations remains one of the most rated in terms of......

Words: 879 - Pages: 4

Ups Global Operations with the Diad Iv Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary: How IT drives the UPS operation worldwide. Using smart people and smart technology, UPS delivers over 14 million packages daily to 200 countries and territories, requiring the talents of 70,000 drivers who are wirelessly connected to UPS main databases located in seventeen major data centers throughout the world. L= 3:15. Case United Parcel Service's global operations are driven by its information systems technology. What UPS can do is largely a function of its information technology investments. Beginning as a local delivery service in 1907, UPS expanded on the West coast initially, reached New York in the 1930s, and went international in the 1970s.Today, UPS delivers over 14 million packages daily to 200 countries and territories, requiring the talents of 70,000 drivers who are wireless connected to UPS main databases located in seventeen major data centers throughout the world. A multi- year, multi-billion dollar investment in technology drove the growth of UPS over the last twenty five years beginning in 1990. This investment enabled the development of the DIAD, the Delivery Information Acquisition Device. DIAD is a key element in UPSs business technology platform. Company spokesmen say that "UPS revolutionized the package......

Words: 840 - Pages: 4