Unit 37: Csr

In: Business and Management

Submitted By JoshFlegg
Words 317
Pages 2
CSR - how companies manage the business processes to produce an overall positive impact on society. (http://www.mallenbaker.net/csr/definition.php) Stakeholders | Interests | Power | Examples | Shareholders | Want a good return on their investment | Massive, biggest one. Decide everything about the company. | | Employees | Fair pay and working conditions | Pretty big still as they work there, but they still have to do as they are told. | | Managers | Fair pay and working conditions | Higher than employees as need happy managers to have happy employees. | | Customers | Fair price and a safe product | Very important as need they to be able to make money on product, so keeping customers happy is a priority. Word of mouth high power. | | Suppliers | Regular business and prompt payment | Need to keep them happy to get good deals on all supplies. Can stop supplying or put prices up. | | Banks and other financial organisations | Loan repayments on time and consistent. | Need to keep them happy as they could ask for their loan back in full at any time. | | Government | Employment for local community. | Pretty big as they control all legislation, keep them happy, the law stays in your favour. | | Trade Unions | Fair pay to employees and good working conditions. Everyone gets treated the same no matter on background. | Need to keep these happy otherwise they will cause a strike against your company. | | Pressure Groups | Less pollution, jobs and minimum disruption to local area. Any ethical standpoints. | These matter the least amount as they won’t actually affect the money in the business, but keeping them happy is important as they can bring bad press about the business. | | Media | Keepings the public informed on all issues, monitor company actions, health and wellbeing of the local community. | | |

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