Free Essay

Two Factor Theory

In: Business and Management

Submitted By chiomiii
Words 618
Pages 3
The Two-Factor Theory was developed by Frederick Herzberg to determine employee mindsets and level of performance. He believed that the performances of employees are directly related to job satisfaction and job dissatisfaction. These two are normally mistaken to be opposites of each other, but this is incorrect. The opposite of job satisfaction is to have no satisfaction and the opposite of dissatisfaction is to have no satisfaction. These two factors should be addressed separately to properly incorporate Herzberg’s Two Factor Theory. Herzberg’s Theory is split into two parts, Motivators and Hygiene Factors. Motivators within this practice that can lead to job satisfaction are creating more responsibility and providing performance recognition. Increasing a salary will not guarantee job satisfaction. In this situation, giving the employee more responsibility in profits collected within the practice due to their performance will help. Providing incentives for attaining more business will provide recognition of the employees’ hard work and will give them more responsibility in making sure appointment are being met and cancellations are being filled. Once this has been addressed, Hygiene factors need to be concentrated on to minimize job dissatisfaction would be salary and knowledge business expenses, principles behind profits and how their performance can directly effect the practices overall profitability. Educating the employees is crucial to maintaining zero employee turnover and increasing staff morale. A profit sharing plan is a recommendation to provide employees with incentives and motivation in the workplace. The two full-time Hygienists should receive a monthly incentive of billable collections received within the two. Incorporating this plan within the practice for the two full time hygienists should be a smooth transition. The system easily identifies which provider is providing the service, properly dispersing incentives by provider. The recommended incentive percentage for the hygienist would be two percent for each, but will differ in appointment per provider. This will allow room to possibly increase over the years, especially when highest salary within the job position is attained The full time assistant, two part time receptionists and one part time assistant will receive a yearly incentive based on gross collections received from Dr. Perry’s billable collections. Factors that will determine the yearly depend on whether the employee is full time or part time and position attained. The recommendation in percentage of gross profits should be one percent. Within this one percent of gross profits attained by provider the full time assistant will receive forty percent of the one percent. The two full time receptionist will each receive twenty percent, which is a sum of forty percent. The part time assistant will receive a small percentage of ten percent of the gross profit because of experience, and amount of hours. This profit sharing plan will incorporate Herzberg’s Two-Factor Theory. Job satisfaction will increase because more responsibility in profiting in the practice as a whole. The staff will work as a team to ensure appointments are made and cancellations are being filled for all providers. Communication between all is important and crucial. Hygienist will be more attentive of their scheduling and will have to work closely with the receptionists. Receptionist will want to fill more cancellations because they will want to increase overall profit from billable collections. The assistants will make sure to provide quality bedside manner and ensure that the practice has a good reputation. This will allow the practice to continue to grow, which will bring in more business and will increase their yearly incentives.

Cummings, P. W. (1975). Does Herzberg's theory really work?. Management Review, 64(2), 35.

Wall, T. D., & Stephenson, G. M. (1970). Herzberg's two-factor theory of job attitudes: a critical evaluation and some fresh evidence. Industrial Relations Journal, 1(3),…...

Similar Documents

Free Essay

Compare and Contrast Two or More Theories of Schizophrenia.

...Compare and contrast two or more theories of Schizophrenia. Schizophrenia, a Greek word meaning “split brain”, was coined by Eugen Bleuler in 1908 to describe a type of dementia praecox which emphasizes a break from reality and disintegration between emotions, thought and actions. In contemporary term, schizophrenia is a mental disorder with impairments in the perception, psychomotor behaviour and affect; manifested as a syndrome characterized by two categories of symptoms, positive (hallucinations, delusions and disorganization) and negative (social withdrawal, apathy, poverty of speech), expressed variably in the sufferers (Crow, 1980; Andreasen, 1995). Although the underlying mechanism of schizophrenia remains somewhat elusive, theories of the causation of schizophrenia based on evidence at different levels, ranging from biochemical, neurodevelopmental, cognitive to social, have been proposed. In this essay, I will focus on two of the most prominent theories, Dopamine hypothesis and neurodevelopmental theory. I will first outline the main body and the evidence in support of the theories, and then compare the theories on the basis of its explanation of the development and associated symptoms of schizophrenia, and corresponding limitations. Here, I would like to argue that despite the differences between the two theories, they are not mutually exclusive; contrarily, they can complement each other to give a better picture of the causation of Schizophrenia. Dopamine......

Words: 1787 - Pages: 8

Premium Essay

Herzberg Two- Factor Theory of Motivation

... 1.0 EXECUTIVE SUMMARY This Paper critically examines the applicability of the Herzberg two factors of motivation in Tanzania context. In attaining that task, this work has made concern on finding the concept of necessary terms about the theory, salient features of the theory, explanation of the two factors (hygiene and motivational), applicability of the Herzberg’s two factors theory in Tanzania context with practical examples, limitations and implications of the theory, and finally the concluding summary. 2.0 HERZBERG’S TWO FACTOR THEORY OF MOTIVATION This is the theory introduced by Frederick Herzberg who was a behaviorist scientist in 1959 with the aim of finding out factors which lead to job satisfaction in workplace. Herzberg extended the work of Maslow, developed the content theory of motivation. The study was conducted by starting with 200 engineers and accountants at Pittsburgh firm in which workers were asked to recall for situation when they had experienced satisfactory and unsatisfactory feelings about their job (Cole G, 2004). He asked some questions as a means of understanding employee satisfaction. He set out to determine the effect of attitude on motivation, by asking people to describe situations where they felt really good, and really bad, about their jobs. The questions asked were: 1. When did they feel exceptionally good about their job? 2. When did they exceptionally feel bad about their jobs? 3. What do people want from......

Words: 2645 - Pages: 11

Free Essay

Outline and Evaluate Two Theories of the Formation of Relationships

...Outline and evaluate two theories of the maintenance of relationships Social Exchange Theory (SET) is one explanation of the maintenance of relationships. It assumes that all social behaviour is a series of exchanges where individuals attempt to maximise their rewards and minimise costs. Exchange refers to when an individual receives an award from others, they feel obliged to reciprocate. These rewards that we may receive from a relationship may include companionship, security and sex. Costs are those exchanges that result in a loss or punishment. These may include physical or psychological abuse and loss of other opportunities. The rewards minus the costs equal the outcomes or profits. Thibaut and Kelly developed a comparison level. They introduced two levels; comparison level and comparison level for alternatives. Our comparison level refers to our past and present and is the product of our experiences in other relationships together with other general views or expectations. If the current relationship exceeds our comparison level, we deem the relationship to be worthwhile and we are motivated to maintain the relationship. If however, the profit is less than our comparison level, we will be left dissatisfied and the other person will appear less attractive as a partner. The comparison level for alternatives, on the other hand, is concerned with the benefits of possible alternative relationships. It involves a person weighing up a potential increase in rewards from a......

Words: 921 - Pages: 4

Premium Essay

Herzberg's Two Factory Theory

...Topics: A. Barriers To Need Satisfaction B. Herzberg’s Two Factor Theory Of Motivation A. Barrier -A natural formation or structure that prevents or hinders movement or action ← What are the things that make you dissatisfied? It can be: - Personal Characteristics - Social and Interpersonal - Environmental or Situational - Perceptual/Behavioral - Financial B. Herzberg’s Two Factor Theory Of Motivation Frederick Herzberg, a clinical psychologist and pioneer of “job enrichment,” developed his motivation theory during his investigation of 200 accountants and engineers in the USA. ← Herzberg showed that satisfaction and dissatisfaction at work almost always arose from different factors ← According to him, Man has two sets of needs: ◦ As an animal to avoid pain; and ◦ As a human being to grow psychologically Two Factor Motivational Theory ← According to this Theory People are influenced by two factors: ◦ Hygiene factors are needed to ensure an employee does not become dissatisfied. They do not lead to higher levels of motivation, but without them there is dissatisfaction. Examples of “Hygiene” Needs or Maintenance Factors ✓ The organization, its policies & administration ✓ Kind of supervision (leadership & management, including perceptions) ✓ Relationship with supervisor ✓ Work conditions (including......

Words: 400 - Pages: 2

Premium Essay

Compare and Contrast Two Theories of Motivation

...Essay Question Compare and Contrast Two theories of motivation. Suggest how a team leader might use these theories to motivate their team. Motivation according to Vroom (1964) is based within the individual , which influences one to complete a task. It is important for team leaders to motivate their team in order to 'improve productivity' (Hyun and Oh ,2011, P103) and ensure that employees enjoy their jobs. Many theories of motivation have been developed, which allows team leaders use in work to motivate their teams The theory's which will be compared and contrasted in this essay are:- Herzbergs two-factor theory and Adams equity theory. Herzbergs theory, has become widely used as well as an respectable theory for explaining motivation and job satisfaction( Oscar,2005). Whilst Adam theory of equity explains the concept of perception of equitability and inequitability experience by the individual which determines how motivation they are. (Al-Zawahreh and Al-Madi 2012) Herzbergs (Herzbergs 1968) two factor theory of motivation was developed from responses of workers through the use of an 'critical incident' interviewing technique , in comparison to the equity theory which was developed through the use of the laboratory. (French et al, 2011). Hence the methodology issues raised in both questions the reliability of the theory's. This being, for the former (two-factor theory) although gathered data from real life industries of work,socially desirable answer may...

Words: 2294 - Pages: 10

Premium Essay

Factor Five Theory

...Stacy H. McConville Discussion Board Forum 3 August 1, 2014 Psychology 341 The Five-Facture Model of Personality by McCrae and Costa is very descriptive and predicted by three primary features consisting of basic tendencies, characteristics adaptions, and self-concept. (Feist, 2013, pp. 374-397) The five-factor personalities are extraversion, neuroticism, openness, agreeableness, and conscientiousness. The Bible pertains numerous different character traits for us to provide each of us with guidance, understanding, correction, wisdom, direction, and truth on the characteristics that we personally possess that need removal and or change to grow in Jesus Christ’s image, and the traits that we need to be thankful for and grow them to serve God. The Biblical character Daniel is faithful in His personal relationship with God always trusting God for direction, wisdom, guidance, knowledge, healing, and God’s love for Him. When Daniel is removed from spending the night in a den of lions it says in Daniel 6:23 “no wound was found on him, because he had trusted in his God” (Bible NIV) Daniel knew who had the ultimate power over him and placed his trust in God alone Daniel after being captured and arriving in a foreign land keeps and refuses to stray from His faith displaying integrity. Daniel regardless of the situation He presently faced was faithful in preserving in His Christian faith and......

Words: 452 - Pages: 2

Premium Essay

Two Factor Theory

...Eastern Michigan University DigitalCommons@EMU Senior Honors Theses Honors College 2005 Herzberg's Two-Factor Theory of Motivation Applied to the Motivational Techniques within Financial Institutions Shannon Riley Follow this and additional works at: Recommended Citation Riley, Shannon, "Herzberg's Two-Factor Theory of Motivation Applied to the Motivational Techniques within Financial Institutions" (2005). Senior Honors Theses. Paper 119. This Open Access Senior Honors Thesis is brought to you for free and open access by the Honors College at DigitalCommons@EMU. It has been accepted for inclusion in Senior Honors Theses by an authorized administrator of DigitalCommons@EMU. For more information, please contact Herzberg's Two-Factor Theory of Motivation Applied to the Motivational Techniques within Financial Institutions Abstract Throughout time, many have attempted to develop detailed theories and studies of motivation, satisfaction, and self-awareness. Each of those theories at some point has been applied and tested as to its effects on people’s lives, jobs, and personal goals in life and in the work place. Due to my strong interest in the management fields specifically, I have decided to look into the different styles of motivation that managers and leaders of organizations within the financial industry typically use. After all, it has been said that one of the manager’s most basic tasks is to......

Words: 22775 - Pages: 92

Premium Essay

Hezberg Two Factor Theory

...produced a variety of theories researching people’s psychological desires; around what do they need in different levels, such as Maslow’s Hierarchy of needs. However, this time we try to focus on two-factor theory. Employees in an organization are either satisfied or dissatisfied with their job based on whether they are motivated or not on their job. However, the kind of motivation employees get determines their output level. Thus, a high level of satisfaction could lead to high output whilst high level of dissatisfaction with the job could lead to low output. However, the opposite of job satisfaction is not dissatisfaction, but rather a simple lack of satisfaction. In the same way, the opposite of job dissatisfaction is not satisfaction, but rather “no dissatisfaction” (Herzberg, Mausner, & Snyderman, The Motivation to Work, 1959). Now, it would interest managers to know the level of employee’s satisfaction and the factor(s) causing such satisfaction/ dissatisfaction. (Herzberg, Mausner, & Snyderman, The Motivation to Work, 1959) proposed that in understanding the relevant attitude of employees, it is possible to best understand such an employee’s motivation to work. That is, if searched by managers, they should get reasonable information on motivation of workers based on the internal concept of attitude which originates from a state of mind. To explain the concept of job satisfaction and dissatisfaction, Herzberg in 1959 developed a theory on job attitudes out......

Words: 2258 - Pages: 10

Premium Essay

Two Theories of Criminal Behaviour

...Two theories of criminal behaviour and their factors Developmental theories of crime A study performed by a psychologist Terri Moffitt (1993), she described a dual taxonomy of offending behaviour, and she attempted to explain the developmental processes that can lead to a distinctive shape of the age crime curve. Her original views was that the theory is one of the more important articles in criminology and proposes that there are two types of anti-social behaviour offender’s display in society. Adolescent offender’s exhibit anti-social behaviour only during their adolescent stages these are called limited adolescent offenders, whereas life-course-persistent offenders behave like this early in the childhood stages and continue to behave this way as a part of life until it becomes more serious in adult life. This theory focuses more on the anti-social aspects of crime as there are different definitions of crime across cultures and due to the similar characteristics and trajectories this theory can then be applied to both of the sexes. There are recognised disorders than can contribute to crime and that form criminals, in some cases not because they want to but because of a disorder such as (ASPD) Anti-social Personality Disorder. It is recognised by the DSM-IV (Diagnostic and statistical manual of mental disorders 4th edition) in most cases individual who display anti-social behaviour have been convicted and gone through court processes without being diagnosed. This......

Words: 2319 - Pages: 10

Premium Essay

Nursing Theory: Compare/Contrast Two Theories

... Nursing Theory: Compare/contrast two theories Name University Professor Course Date Nursing Theory: Compare/contrast two theoriesIntroduction Theory has so far remained a strategic tool in advanced nursing practice. Firstly, nursing utilizes every feature of management science. Fortunately, the knowledge base of each and every management science takes theory into account. Theory includes methods, principles, and concepts. The principles are usually related, and can be observed and validated or verified when translated into the practice of management. Likewise, concepts are general notions, thoughts, and ideas that tend to form a basis of discussion or action. Therefore, theoretical principles guide clinical nurses to various fundamental nursing concepts and provide productive line of action in a given situation. As a result, nurses should note that taking a hermeneutic or phenomenological approach (strict natural science approach) to nursing is not only naive but also misleading in real-life-settings. Alligood and Tomey, on the other hand, argues that prescriptive theories are often used as fundamental practice guidelines, which play a pivotal role in providing a wide range of practice situations in the nursing and nursing sector (2002). Apart from that, nursing can only become a real profession when it has both a theoretical and a scientific base. This follows the fact that nurses deal mainly with human behavior, thus, nursing is indeed a practice profession. ......

Words: 2271 - Pages: 10

Free Essay

Discuss Two Theories of the Breakdown of Relationships

...Discuss two theories of the breakdown of relationships There are some common reasons for the breakdown of a relationship. For example; dissatisfaction or boredom with the relationship, breaking agreed rules and interference from other relationships. In our culture, relationships are considered ‘successful’ if partners stay together, and those relationships that end ‘prematurely’ are considered failures. This is despite the fact that many so-called successful relationships continue even though neither partner is really committed to the relationship. Likewise, ending an unhappy relationship may help each partner to find a new and happy life elsewhere with a new partner. Duck developed a four phase model to describe the termination of close or intimate relationships. Firstly, the intra-psychic phase is where one of the partners or friends becomes more and more dissatisfied with the relationship. They do not tell their partner. If the dissatisfaction is great enough, there is progression to the next phase. The next phase is called the Dyadic phase. Here the other person becomes involved. In this phase the partners discuss their discontent and talk about the different parts in their relationship and seeing if there is a way to get around the problems. If the dissatisfaction is not acceptably resolved, there is progression to the next phase. This phase is known as the Social phase. This is where the break up is ‘aired’ and made public, e.g. to family and friends. It is also......

Words: 1006 - Pages: 5

Premium Essay

P4: Explain Two Theories of Ageing

...Social disengagement This theoryargues that, elderly people begin to disengage from their previous social roles as they realize that they will die in the near future. The disengagement theory of aging states that "aging is an inevitable, mutual withdrawal or disengagement, resulting in decreased interaction between the aging person and others in the social system he belongs to."(Boundless, 2015) Disengagement theory was one of the first theories of aging developed by social scientists. The theory was developed by Elaine Cumming and Warren Earl Henry in their 1961 book "Growing Old.” Subsequently, the theory has been largely disproven. The disengagement theory of aging claims that elderly people begin to systematically disengage from their previous social roles as they realize the inevitability of death in the near future. The theory further suggests that society responds to the elder's disengagement with a sort of mutual recognition that the elder will soon pass and society must prepare to function in their absence. As such, the theory argues that it is natural and acceptable for older adults to withdraw from society.When the disengagement theory was popular, some people believed that it explained how people are prepared for their death. They slowly start letting go of society, older adults were supposedly getting ready to let go of life as well. Researchers have said that disengagement from society was also beneficial to society, as people moved through different roles in......

Words: 1189 - Pages: 5

Free Essay

Two Factor Theory of Emotion

...Two-factor theory of emotion: A Successful Proposal. Terence Tin Wai, CHU Upper Iowa University Term 6, 2014 PSY 190 Elbert Lee 14-8-2014 Abstracts This task is in most use for readers planning to propose, with the help of psychology to increase the chance of a successful marriage propose. The two factor theory of emotions suggested that an event happen triggers of physiological arousal then human cognitive label it. Further discuss on how this theory bring benefit to a proposal of marriage. Preface Propose is generally a huge mile stone to public, asking an individual to dedicate the rest of his/her life to another individual is a serious matter. Normally there are three steps get a ring, get down on one keen and get the other individual say “yes”. As time pass, the methods of proposing were varied tremendously. If the gentleman cannot think of a better way to courtship according to Darwin, they might not be mated. So with the aid of psychology, men should have a better chance with the answer “yes” after a proposal. Two-factor theory of emotion This theory suggest that emotion is based on two factors, firstly physiological arousal and secondly a cognitive label. So first of all an emotion is felt, then a physiological change, it could be heart beat rise, sweaty palms, knees weak, heavy arms, dry eye, dry throat, and change in breath. Then the individual observe environment to reason the physiological......

Words: 1553 - Pages: 7

Free Essay

Alternative to Two Factor Authentication

...A good alternative to two factor authentication would be something like the FortiGate Series. This is a series that consist of hardware firewalls designed to protect computer networks from abuse basically. They will reside between the network they are protecting and an external network like the internet. This FortiGate Series will span the full range of network environments, from the small office and home office to the service provider, offering cost-effective systems for any application. They can detect and eliminate damaging, content-based threats from email and Web traffic such as viruses, worms, intrusions, and inappropriate Web content in real-time without degrading network performance, which is something I would be looking for. In addition to it providing application-level protection, the FortiGate Series can deliver a full range of network-level services which include firewall, Virtual Private Network, intrusion prevention and traffic shaping in a dedicated, easily managed platform. The FortiGate series provides a NAT/route mode that will apply security features between two or more different networks and a transparent mode that applies security features at any point in a network, which is a huge plus. A FortiGate unit will consist of a hardware box and the custom firewall software FortiOS, A separate administrator console will be used to perform system administration. This firewall can operate either alone or as part of a firewall cluster in order to provide a......

Words: 594 - Pages: 3

Premium Essay

Motivational Theories and Factors

...Motivational Theories and Factors Dianne Davis PSY 302 Professor Misraraj August 1, 2011 To use positive reinforcement effectively on the job, certain rules or procedures must be followed. The best results will be achieved if these rules are combined with a genuine interest in the welfare of the workers. Three ways to motivate others in the workplace are: 1. Choose an appropriate reward or punishment. An appropriate reward or punishment is both effective in motivating a group member or group and feasible from the company standpoint. Rewards should have a high positive valence and punishments a high negative valance. If one reward does not work, another should be tried. 2. Supply ample feedback. Behavior modification tactics cannot work well without frequent feedback to individuals. Feedback can take the form of simply telling people they have done something right or wrong. 3. Schedule rewards intermittently. Rewards should not be given on every occasion for good performance. Intermittent rewards sustain desired behavior longer and slow the process of behavior fading away when it is not rewarded. A reward that is given continuously may lose its impact (DuBrin, 2004, p. 130). A strategy for enhancing motivation in the workplace: The employees will want to feel they have an interest in the goals of communication. Both parties will want to be respectful and ensure they are being authentic and......

Words: 884 - Pages: 4