Travel

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Submitted By SaboM
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Cabin Crew and Event Managers
Duties and responsibility
Similarities. The similarities of duties and responsibility that cabin crew and event mangers have is they both have to deals with customers face to face. For example cabin crew members would work to ensure safety with passengers on the plane. As for Event mangers they would have to personally speak to their customer and discuss what they would want, going over the risk assessment that may happen during their event.
Cabin crews that work in British Airways needs for example would need to create relationships with their members and services partnership. This is so they can continue to use their services and results when working together will be better. This is the same for event mangers as they would need to keep a good relationship with its partnerships as they would later on need its services for another client. This is because many clients an event manger works with require the same services and products.
Both jobs needs to keep providing excellent services and behaviour to all customers they deal with. What is also the same is that both jobs needs to be on time. For a cabin crew member they would need to be on time as they work with the time of the airlines departures. They would need to come earlier as they would need to check if all the equipment is working and bring on board their own bag before the flight starts. As for an event manger they would need to be earlier to event that they have created with the customer. This is because they would need to check over everything making sure any shipping that is made is made on time and make any last minute changes just in case something goes wrong. Like cabin crew member’s event mangers would stay throughout the entire event checking that everything is going smoothly and helping out any on the hire staff if necessary.
Differences- Cabin crew’s…...

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