Training Evaluation Methods

In: Business and Management

Submitted By nazzrinnazz
Words 5483
Pages 22
An Excerpt From

Evaluating Training Programs by Donald L. Kirkpatrick and James D. Kirkpatrick
Published by Berrett-Koehler Publishers




Foreword to the Third Edition




Part One: Concepts, Principles, Guidelines, and Techniques
1. Evaluating: Part of a Ten-Step Process


2. Reasons for Evaluating


3. The Four Levels:An Overview


4. Evaluating Reaction


5. Evaluating Learning


6. Evaluating Behavior


7. Evaluating Results


8. Implementing the Four Levels


9. Managing Change


10. Using Balanced Scorecards to Transfer Learning to Behavior


11. So How Is E-Learning Different?





Part Two: Case Studies of Implementation


12. Developing an Effective Level 1 Reaction Form:
Duke Energy Corporation


13. Evaluating a Training Program for Nonexempt
Employees: First Union National Bank


14. Evaluating a Training Program on Developing
Supervisory Skills: Management Institute,
University of Wisconsin


15. Evaluating a Leadership Training Program:
Gap Inc.


16. Evaluating a Leadership Development Program:
U.S. Geological Survey


17. Evaluating a Leadership Development Program:
Caterpillar, Inc.


18. Evaluating Desktop Application Courses:
Pollak Learning Alliance (Australia)


19. Evaluating an Orientation Program for New
Managers: Canada Revenue Agency, Pacific


20. Evaluating Training for an Outage Management
System: PacifiCorp


21. Evaluating a Coaching and Counseling Course:
Grupo Iberdrola (Spain)


22. Evaluating a Performance Learning Model:
Defense Acquisition University


23. Evaluating an Information Technology Skills
Training Program:The Regence Group


24. Evaluating…...

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