Premium Essay

The Fastfit Case Study

In: Business and Management

Submitted By weiliu
Words 309
Pages 2
1. What is Progressive’s business?
Progressive Business Company tries to do their business as quickly as it can to gain customers loyalty, effective product processing, cost reduction, etc. For example, a progressive insurance company tries to pay as quickly as it can to get claims adjusters out of the office and onto the street where they can interact with clients in order to gain more happier customers and more productive claims reputations. 2. What is critical to the success of the business? i. High quality of product or services ii. Large market share iii. Many loyalty customers iv. Advancement opportunities to current employees v. Current business climate and technological advancement vi. And cost of product or services. 3. How does Progressive’s use of hardware contribute to these success factors? i. Progressive’s mobile adjusters can handle nearly twice the workload they could a decade ago. IRV helps to raise revenues and decrease cost. ii. A wireless laptop make people do business much more quickly and more efficient. It increases the productivity and customer loyalty. iii. Making operations less steps/direct data entry. iv. Less labor/more efficient v. Less paper which is more environmentally friendly and less cost vi. More effective dispatching of agents vii. Better data means better control/less fraud viii. Compare actual and expected claims in more timely manner and then much better decision-making. 4. How does all of this use of hardware benefit customers? i. Help the company to provide a better product or service, and then customers can get better product or service. ii. Happier customers and more loyal customers. 5. Relate Moore’s law to this case.
Moore’s Law is the processing capabilities of computer system hardware tends to double every eighteen (18) months. So…...

Similar Documents

Premium Essay

Wintergear Distributors Case Study

...Nicole Wells MISM The Case Study Question Set: The following questions accompany the case and are both useful in helping the student think about WGD case study content and as a homework assignment due prior to an actual in-class discussion of the case. 1. Draw a system diagram showing the product and information flows between WGD and FastFit, starting with FastFit placement of an order through when it makes payment for goods received. This diagram will represent each company as a circle for a total of two circles. Line 1 Line 1 Line 3 Line 3 Line 2 Line 2 WGD WGD FastFit FastFit Line 5 Line 5 Line 4 Line 4 Line 1 | FastFit to WGD which is an information flow that is order placement | Line 2 | Reconfirmation of information and order by Sales team of WGD | Line 3 | Filling in the order- product flow | Line 4 | Sending information of invoice payment | Line 5 | Payment for product | 2. Next, complete a more detailed diagram that has five distinct processes (hence five circles), two for FastFit (Headquarters and the Warehouse)) and three for WGD’s three departments. This diagram should also include the database associated with each WGD department using the cylinder symbol, there are three of these. Now fill in the flows from Q1 above. Then diagram all the flows of information that occur within FastFit and within WGD to support the processing of the order. Do not diagram any computer network details; just......

Words: 871 - Pages: 4

Premium Essay

Fastfit Case Study V7

...Question No 7: a) Assuming that Fastfit goes ahead with its plans to have an e-commerce site, identify two physical locations, from where customers can enter their orders to the ecommerce site The customer can enter their orders to the e-commerce site from anywhere they want. It may be their house, office or any other location throughout the world. Customers require only Personal Computer, operating software and internet to make his/her order. Customer will visit the FastFit website and give their order. Physical Location | Technologies Required | | Hardware | Software | Network | Home | Personal Computer / Laptop Network Card / Modem | Operating Software such as Windows,Web Browsing Capability Security software such as (McAfee, Ad-Aware) | Access to the Internet | Office | Personal Computer / LaptopNetwork Card / Modem | Operating Software such as Windows,Web Browsing CapabilitySecurity software such as (McAfee, Ad-Aware) | Access to the Internet | Note: Customer can make order from any place throughout the world if Fastfit goes ahead with its plans to have an e-commerce site | b) For each of the locations that you mentioned, identify the technologies (cover the areas of software, hardware and networks) that a customer would need (at the location) to accomplish this activity? (use a table); Brief Description of each component:- Technology Components Required by Customer | Brief Description of Component | Personal Computer / Laptop | To make...

Words: 1942 - Pages: 8

Premium Essay

Fastfit Case Questions 1-6

...will need to be ordered due to overuse. | 3. A. What are some ways to obtain the identity of the customer at the POS and to associate this “identity” with more detailed information about the customer? 1) One way customer information can be obtained at the POS is through their credit card or debit card information, if that is how they pay. 2) Another method to obtain this information would be to ask for the customer’s phone number to pull up the information they have on record, like the customers address. 3) A third way to get this information would be to ask the customer for their ID card (if the company offers a membership/reward card) which pulls up basic information about customer. B. What business actions could FastFit then take based upon this additional information? | Information Elements | Business Actions | 1 | Credit/debit card #Transaction numberCustomer name | Managers can use these elements to see if customers use the same payment method every time they buy products. | 2 | Customer genderProduct barcodeNumber of items sold | Mangers can use these elements to see if more men or women buy a certain product which could help with the advertising of that product. | 3 | ID card numberTransaction numberDate and time | HQ can use these elements to see how many times a year specific customers shop at their stores. | 4 | Customer phone numberCustomer genderCustomer jobDate and timeProduct barcode | HQ can use these elements to see what......

Words: 1718 - Pages: 7

Premium Essay

Fastfit Case 1-6

...FastFit Case 1 1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer. 1, 7 1, 7 6 6 5 5 4 4 3 3 2 2 Figure 1: Starting Point for a System Diagram of FastFit Business Information Flows 1. Customer goes to store in search of a fitness product. 2. Store informs HQ of items that are necessary 3. HQ orders items from their suppliers and pays the suppliers for these items 4. Suppliers ship products to the distribution warehouse 5. The products are delivered from the warehouse to the individual stores 6. The stores sell products to customers 7. The customers pay for their purchases 2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? b) What are three important uses of this information at the store by the store manager and by management at the headquarters– a total of six uses? (use a table) (It is important that you give different responses/uses for store manager and the HQ) a) Product information * Type of product * Brand of product * Which supplier the product came from Transactional information * Time and date of transaction * Which employee the transaction was with * Payment type Store information *...

Words: 2008 - Pages: 9

Free Essay

Case Study Case Study Case Study

...This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. I imagine that when Anthony Athanas was purchasing those old piers back in the 1960s many, if not all, of his colleagues, friends, and family members told him that he was off his rocker. I’m sure Athanas was looking at this land as his family’s ticket to financial prosperity and somewhat of a legacy that he could leave to his descendants for years and years to come. One of the items I wish the case would have divulged is the amount of money that Athanas had invested in the properties. For me this information would have given an insight to his net worth and how much he had riding on this investment. I assume it was substantial given his actions later in the process. Twenty years later Athanas’ dreams came true and all those naysayers were more than likely green with envy. The amount of pride Athanas’ had in his investment at that moment had to have been insurmountable. Being approached by a big time real estate development company and their extremely wealthy client, Hyatt Corporation, must have made Athanas feel larger than life and made him feel like something he isn’t, which is a developer himself. The case doesn’t give much insight into whether Athanas had any representation or anyone consulting him throughout the process. From the beginning, I saw this as matchup...

Words: 1190 - Pages: 5

Premium Essay

The Fastfit Case Study

...specific amount of goods and what specific type of goods the warehouse needs to send to each store 4. Warehouse received the HQ’s order, and then sends the goods to each store. 5. Each store sells goods to customers. | Red arrow | Flow of money 1. From store, customer pays money in exchange of goods; the store will hold the money till it reaches a certain amount. 2. When the money reaches that certain amount, store will give it to the HQ. 3. HQ will distribute this amount of money. HQ will place some amount into bank. HQ also uses some money to pay back to the supplier or the next order. At the same time, HQ use money to pay salaries to all the store employees and warehouse employees. | Customer Questions (focus on the customer and FastFit process flows, i.e. the front end of the diagram) 2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity of the customer which is covered in Q3)? b) What are three important uses of this information at the store by the store manager and by headquarters management – a total of six uses? a. list of items i. Price of specific items ii. Number of items purchased iii. Method of payment iv. Store details (the specific store address, branch and name) v. Total amount of time takes to shop vi. Total amount paid vii.......

Words: 917 - Pages: 4

Premium Essay

Case Study

...Select a case study from the University of Phoenix Material: Young and Middle Adulthood Case Studies located on the student website. Write a 700- to 1,050-word paper describing the influence the experiences have made on the person’s development. Address the following in your paper: Discuss the family, social, and intimate relationships of the person in the case study. Identify any role changes that have occurred. Explain the immediate and future effect of healthy or unhealthy habits practiced by this person. Include at least two peer-reviewed resources. Format your paper consistent with APA guidelines. University of Phoenix Material Young and Middle Adulthood Case Studies Read the following case studies in order to complete the Week Three Individual Assignment. Case Study 1: Jackson Jackson is a 25-year old male who has recently been admitted to a substance abuse program in Chicago, Illinois. He has been arrested several times for possession of a controlled substance but has not served any time in jail. He grew up in a single-parent household with his mother, Tina. Tina, 45, is employed as a high school teacher; his biological father is not involved in his life. Tina’s boyfriend, Michael, often attempts to serve as a father figure to Jackson. Jackson went to college immediately after high school, focused on a degree in chemistry. In high school, he was a good student who earned A’s and B’s in most courses. After a car accident, a slight head......

Words: 414 - Pages: 2

Premium Essay

Case Study

...A Case Study by any Other Name Cathy Foster Liberty University   A Case Study by any other Name Researchers have different methods of observing their subjects. Among the most popular is the case study. Case studies are used a lot in psychology and one of the most famous psychologists that used case studies to detail the private lives of his patients was Sigmund Freud. What is a Case Study? “A case study is an observational method that provides a description of an individual” (Cozby & Bates, 2012). During a case study the individual is usually a person however that’s not always the situation. The case study can also be a setting, which can include a school, business, or neighborhood. A naturalistic observational study can sometimes be called a case study and these two studies can overlap (Cozby & Bates, 2012). Researchers report information from the individual or other situation, which is from a “real-life context and is in a truthful and unbiased manner” (Amerson, 2011). What are some Reasons for Using a Case Study Approach? There are different types of case studies. One reason to use a case study is when a researcher needs to explain the life of an individual. When an important historical figure’s life needs explaining this is called psychobiography (Cozby & Bates, 2012). The case study approach help answer the “how”, “what”, and “why” questions (Crowe, 2011). What are Some Advantages and Disadvantages to the Case Study Approach? Some......

Words: 548 - Pages: 3

Premium Essay

Case Study

...The Case Study Approach Linda P. Williams Liberty University Online Author Note Linda P. Williams, Department of Psychology, Liberty University Online Correspondence concerning this article should be addressed to Linda P. Williams, Department of Psychology, Liberty University Online, 1971 University Blvd, Lynchburg, VA 24515, E-mail: lwilliams91@liberty.edu The Case Study Approach Introduction At some point during the pursuit of a degree psychology, the time comes when a student must learn various research techniques. One of the many approaches is case study, which this paper will focus on. Areas of discussion include reasons for using a case study, advantages/disadvantages to the approach, and ways acquire information to perform a case study. The essence of a case study A case study is used to offer a mental accounting of a person, school, neighborhood, business, or group of individuals over the course of time, way of research. It is sometimes referred to as naturalistic observation, but does not always follow the same protocol. Mental accounting is done by means of observation of various behavior or mind sets operating in their natural environment. This is noteworthy, especially when participants have a distinct disorder worthy of being studied to further the cause of research and development. Depending on the purpose of the investigation, the case study may present the individual’s history, symptoms, characteristic behaviors, reactions to......

Words: 671 - Pages: 3

Free Essay

Case Study

...Case Study Complete Case History The patient in this case study reports being ‘sick with flu’ for 8 days. She has been vomiting, and cannot keep any liquids or food down. She also reports that she has been using antacids to help calm the nausea. After fainting at home, she was taken to the local hospital, severely dehydrated. Upon looking at her arterial blood gas result, it would appear that this patient would be suffering from metabolic alkalosis. This patient’s pH is greater than 7.45 (normal: 7.35-7.45) and her bicarbonate (HCO3) is greater than 26 (normal 22-26). Blood gases indicate that case study patient is suffering from hypochloremic metabolic alkalosis. Focused Assessment The case study patient reports being “sick with flu” for eight days. She reports vomiting several times a day and taking more the recommended dose of antacids. She reports that she fainted today at home and came to the hospital. The case study patient reports that this all started approximately eight days ago. The case study patient also reported taking excess amounts of antacids. Ingesting large amounts of this medication can cause metabolic alkalosis. When antacids are taken in large doses, the ions are unable to bind, and therefor the bicarbonate is reabsorbed and causes alkalosis (Lehne, 2013). Renal and Respiratory systems response Hypochloremic Metabolic alkalosis occurs when there is an acid loss due to prolonged vomiting which causes a decrease in the extracellular...

Words: 289 - Pages: 2

Premium Essay

Fastfit Case Part 2 (Q 7-11)

...FastFit Case Part 2 (7-11) MIS, Dedeke, Fall 2015 John Stevens, Michael Jamieson, Matt Benning 7. a. Customers can enter their orders form their home location (using a personal computer) or from mobile locations (using mobile devices such as smart phone or tablets). b. Technologies for Home Location: Category | | Software | * Single User Operating Systems Software - allows single user to access multiple applications * Web Browser – customer must have browser such as Chrome, Firefox, etc., that is compatible with operating system in order to access FastFit webpage. | Hardware | * Personal Computer – The customer will need a personal computer equipped with a CPU for processing programs and information * Input and Output Hardware – Input hardware allows the customer to communicate with the computer. Once information is processed output hardware allows computer to communicate with the customer * Storage Systems (RAM) – Random access memory allows customers to access multiple applications and place orders. * Database – to store all data and information | Network | * Wide Area Network (WAN) – allowing computer to connect with other computers on the network * Modem – device that allows computer to send information over communication lines | Technologies for Mobile Location: Category | | Software | * Single user operating system – enables software applications to have control over processes running on a......

Words: 1546 - Pages: 7

Premium Essay

Fastfit

...eCommerce Set of Case Study Questions 7. a) Where can customers enter their orders and what technologies do they need at that location to accomplish this activity? Customers enter their orders FastFit’s website • The internet • Web pages formatted using hypertext • Embedded links that connect documents and link pages • HTTP • Web servers • HTML 8. a) What technology components do we need at FastFit to interact with our customers on the web? (Locate a detailed explanation of eCommerce system platforms in the course textbook and/or via the Web.) b) At what location within FastFit would you place these technology components and why? |Technology Component |Location |Why | |The Internet |All locations: Headquarters, Warehouse, |Allows communication between all locations | | |distribution and fulfillment eCommerce | | | |centers | | |Web Server Farm |eCommerce Center |Computers need to be connected to the | | | |internet and be......

Words: 500 - Pages: 2

Free Essay

Case Studies

...Case studies Name: Tutor: Course: Institution: Date: Flying to the Auto Bailout on a Private Jet Basic problems In this case study, there is wastage of resources. The CEOs of the nation's three largest automobiles uses private jets to attend the corporate public relations congress. This is wastage of resources since they are using private jets to travel when their companies are struggling to stay afloat. Ignorance is another basic problem evident in this case study. These CEOs are very ignorant. They attend the corporate public relation congress in Washington unprepared and thus appear to know nothing about their problems. The three companies, GM, Ford and Chrysler, lack the concepts of public relations. The main issues American economy is melting down. Most of the workers are losing their jobs since the companies cannot handle many workers anymore. The companies have got inadequate cash. Bankruptcy is another main issue experienced in this case study. The General Motors Company and the Chrysler can no longer pay their debts. Key decisions * According to the case study, the leaders have to come up with a new public relations strategy. * The CEOs should correct any mistakes they have made before such as using private jets to travel. * Introduce innovation in products * The auto industry of the US should promote its products. * Ensure transparency in business operations. SWOT analysis Strengths * Availability of resources for the......

Words: 657 - Pages: 3

Premium Essay

Case Study

...ASSIGNMENT GUIDANCE – NRSG258 ASSESSMENT 1: CASE STUDY Dear students here are some guidelines to assist you in writing Assessment 1: Case Study. If, after reading through these, you still have questions please post on the relevant forum. If you are still unsure then please contact your campus specific lecturer to arrange to discuss your assignment. We ask that you bring these guidelines to any meeting and highlight the areas about which you are still unsure. In this case study you do not need an introduction or conclusion for this case study of 1500 WORDS ± 10% due by midnight 8th April Turnitin. Just answer the questions. Turnitin is located in your campus specific block. Although we suggest you do your background reading in the current textbooks for basic information, the case study also requires you to find current literature/research/articles to support your discussion throughout the case study. Do NOT use Better Health Channel, WedMed, dictionaries, encyclopaedias etc. These are NOT suitable academic sources. If you use these you will not meet the criteria for this question and you will lose marks. You must follow the APA referencing format as directed by ACU in your case study and in your reference list. The Library website has examples of how to do this referencing and you can find the correct format at the end of your lectures and tutorials as well as in the free Student Study Guide. This essay should have approximately 10 relevant sources.......

Words: 1111 - Pages: 5

Premium Essay

Wgd Case Study

...a distributor of winter sports equipment and apparel, everything from the latest cross country skies to winter clothing that you could wear to the North Pole if needed. WGD has over four hundred (400) customers, deals with about forty-five (45) different manufacturers and processes an average of two hundred (200) orders a day. While their products are state of the art, their information systems are out of date. As part of the work on this business case, the reader will need to consider the upgrade or replacement of old WGD legacy systems by an integrated enterprise-wide system for both transacting and management control that will also improve the firm’s customer responsiveness, strengthen their bottom line, and even address their emerging competitors who are operationally far more efficient than WGD. WGD has been in business for thirty (30) years and like many similar businesses it has three operating departments, namely: sales, operations and accounting. The Sales Department deals directly with their customers, including FastFit. Sales personnel take orders over the phone and manually complete paper order forms. They later confirm with the customer each order and its delivery date. The Sales team is responsible for generating sales and revenues, understanding customer needs, and providing a high level of customer service. The Operations Department commits to delivery dates for orders through Sales, fills and ships customer orders, manages the inventory, and orders......

Words: 841 - Pages: 4