Tektronix Memo

In: Business and Management

Submitted By claytonk
Words 444
Pages 2

To: Carl Neun, CFO of Tektronix Inc.
From: John Smith
Subject: Using what we’ve learned in ERP
Date: March 1, 2012
Tektronix is a world leading manufacturer in electronics, which has operations separated into 3 divisions: Measurement Business Division (MBD); Color Printing and Imaging Division (CPID); and Video and Networking Division (VND). All are essential to successful business. However each has a certain magnitude. Tektronix wanted to increase invisibility in all aspects of manufacturing and deliveries.

Where Tektronics is Now
Tektronix initiated an immense overhaul in its operations in all of their divisions. Tektronix’s goal was to simplify its business processes across the globe. Before its overhaul, each country and each region was different from one another, each with its own communication, technology availability, and flexibility obstacles. Tektronix launched a massive campaign which lasted almost two years and cost $55 million, but was able to create a “plain vanilla” business process, where most aspects were standardized and created a system where all orders could be tracked in near real-time.
The Overhaul Process
Tektronix employed Oracle as its choice of ERP system with little examination in other options. They employed the Asis Consulting firm to aid in their implementation. Asis was comprised of former Oracle employees, and they ensured Tektronix that Oracle was best able to supply the right aspects to achieve Tektronix’s goals. Asis suggested using a “wave” technique to implement this system among all three divisions. One division would implement Oracle, and after this integration was complete the next division would begin its implementation process. This would…...

Similar Documents


...Memo To: From: Date: 10/30/2012 Re: Request for Funding of a Business Communications course I would like to request funding to participate in an upcoming class, Business Communications (GB512), at Kaplan University Online. As an employee of Lowe’s who cares about employee development and performance I have decided to do some research on performance management best practices that could be beneficial to the company as a whole. My ability to communicate better as a professional will ensure that my presentation skills and research on performance management is easily understood by the Directors and Area Managers for Lowe’s Home Centers, Inc. Being able to look into this topic and create solutions will help me to be more confident in my presentation skills and ensure that my thoughts are being communicated effectively to my audience. . The course I am wishing to participate in is Business Communications and is a six week course that will cost $1814.00 which includes all software, course material and technology fees. The start date of this course is November 14th and will consist of seminars and online discussions boards which will require participation several nights each week. This class will help me to strengthen my written communication in the business environment that I am currently working in. I feel as though this course will help me to move forward and grow in my skills of analyzing and presenting research items to a group of colleagues with......

Words: 384 - Pages: 2

Tektronix Global Erp Implementation

...1. Why did Tektronix implement ERP in stages? How should a company decide on implementing in stages or going big-bang? Tektronix implemented the ERP in many waves. Each wave delivered a specific functionality for a particular division or geographic region. The concept of waves was important: * implementing in waves allowed to obtain regular feedback * flexibility in scheduling – e.g development at MBD took much longer than anticipated – but due to the wave concept there were no major delays in the whole project * easier to gain overall acceptance – it is able to show already first benefits * implement together what is similar allows a more smooth process * frequent victories kept the team moral high and ensured that the Board continued to support the high cost and long timeline of implementation * start with an area that effects all divisions or the division with the lowest complexity a continues learning process. * Roll out started with one country (US) after that was successful with key region in Europe and than in larger waves that were implemented more or less together Big bang implantation only for smaller companies with lower complexity or in strongly centralized organization. With a big bang implementation the company looses some of the flexibility of the wave approach and faces higher risks. 2. How did Tektronix manage the risks of ERP implementation? Project steering committee In order to make...

Words: 503 - Pages: 3


...Luis Cubilla ENG/221 Technical Writing Fundamentals Zachery Koppelmann January 28 2013 The organization of the memo from Hugh to Abram is partially organized. Hugh does not stray from his subject much and appears to stay on point with what he wants to address. The letter has an average format with a standard intro body and conclusion along with a signature which should be included in all e-mails. The clarity however leaves little to be desired for but at least Hugh admits that he does not understand his own employee or his friend. Hugh talks about how he was advised not to use certain enterprise software’s with by his friend and how he could not understand much of how the situation should be handled or how he should move forward with his business plans. The writing style is very unprofessional; it almost seems more like Hugh is writing to a friend rather than a co-worker or colleague. There are no real formalities Abram is only addressed by name once and the overall feel looks like something a brother would write to his family member. The memo seemed to be a little disrespectful in some ways. First Hugh is talking business matters with a friend rather than Abram, secondly it appears Hough’s friend is providing the basic of warnings that any programmer should look for but Hugh appears to be leaning towards his friend’s advice rather than Abram who as Hough states “respects his professional approach”. To add further insult to injury Abram has been asked to not...

Words: 456 - Pages: 2


...T.C. Memo. 2009-93 UNITED STATES TAX COURT THOMAS J. WOODY, Petitioner v. COMMISSIONER OF INTERNAL REVENUE, Respondent Docket No. 30077-07. Filed April 30, 2009. P alleges that during tax year 2004 he had a real estate investment and rental business. P deducted expenses associated with this activity as business expenses under I.R.C. sec. 162. R disallowed the business expense deductions. On the basis of this disallowance, R determined a deficiency in P’s Federal income tax for 2004. P petitioned this Court for redetermination of that deficiency. Held: P was not actively engaged in a real estate investment and rental business when he incurred and paid the expenses he deducted as Schedule C business expenses in 2004. Therefore, the costs P deducted are pre-operational start-up expenditures and may not be deducted as business expenses under I.R.C. sec. 162. - 2 Bruce E. Gardner, for petitioner. Scott L. Little, for respondent. MEMORANDUM FINDINGS OF FACT AND OPINION GUSTAFSON, Judge: This case is before the Court on petitioner Thomas J. Woody’s petition for redetermination of his Federal income tax deficiency for 2004 which the Internal Revenue Service (IRS) determined to be $4,955. The issue for decision is whether Mr. Woody is entitled under section 1621 to deductions claimed on his 2004 Schedule C, Profit or Loss From Business. As a threshold matter, we must decide whether Mr. Woody was actively engaged in the trade or business of real estate investment and rental......

Words: 3496 - Pages: 14


...SUBJECT: Important Risk Analysis: Assessment of Audit Risk The objective of this memo is to introduce the financial position of Hormel Foods Corp. and provide the general assessment of the company’s audit risk. The overall assessment of risk of material misstatement is moderate. This memo presents the potential high-risk areas as followings. Revenue Recognition GM’s major sources of revenue is manufacturing and marketing branded consumer foods sold through retail stores. It also supply branded and unbranded food products to the foodservice and commercial baking industries. The competition and seasonality is critical factors in estimating the revenue of the company. Additionally, estimate of coupon redemption, product returning and uncollectible sales on credit sales need to be measured accurately. The risk of material misstatement is high in this account. The considerable amount of estimates required to measure accounts such as sales revenue, and account receivable, which lead to a high risk assessment. Moreover, the need to use estimates varying on the operating location, for example, constitutes revenue recognition as a high-risk audit area. GM’s key customers are grocery stores, mass merchandisers, membership stores, natural food chains, drug, dollar and discount chains, commercial and noncommercial foodservice distributors and operators, restaurants, and convenience stores. Estimate of return of product and customer credit is important for evaluating the sales revenue...

Words: 939 - Pages: 4

Tektronix Case Study

...As Tektronix decided to implement the new Oracle ERP system, the company chose to introduce it in phases, based around the specific functionality or a particular geographic region. Implementing in phases, or in waves as Tektronix called it, allowed the company to experience regular feedback on specific areas of implementation, allowing time to adjust processes and scheduling as needed. The phased approach enabled the company to achieve frequent victories, which kept team and employee morale high throughout the process and provided encouragement to the Board despite the high cost and long timeline of the overall implementation. To ensure Tektronix's success, the ERP implementation was divided into five manageable sub-groups: (1) Financials, (2-4) Order Management/Accounts Receivable (OMAR) in the three divisions, and (5) the global rollout. Within the sub-groups, additional waves were created to ease into the system. For both the Financials and OMAR, Tektronix decided to implement the new system in the United States first. Though the ultimate goal was for location to be irrelevant in the system and processes required for an order to be completed, it was important that the company see the added-value of the implementation as it proceeded. When deciding whether to implement in stages or full scale, a company must consider several factors related to the feasibility of each option. Like Tektronix, companies with multiple and/or unrelated business units will benefit more......

Words: 1094 - Pages: 5


...To: ​Mark Smith, Director of Human Resources From: ​Floyd Sea, Accounts/Receivable Coordinator Date: ​February 11, 2014 Subject: ​Request for Business Writing course Funding The purpose of this memo is to appeal for funding for Floyd Sea to attend a Business Communications course. As an Accounts/Receivable Coordinator this course will help improve my ability to record strong, concise, and effective messages in proficient method. Being a part of this course will afford me with a prospective for communication improvement and allow me to better connect in my writing with colleagues and co-workers. This course will allow and inspire me to communicate more effectively, meanwhile helps me save time and effort in redoing documents and giving clear explanations of the tasks. It will strengthen my ability to communicate effectively on the job by teaching me how to compose messages using a structured business writing process. The course is titled, GB512 Business Communications and is being offered at Kaplan University. The 6 week course was set to start on February 5, 2014. The cost of the course is $1614.40, which contains books and necessary course materials. Since the course is offered online, all course work and attendance will be in the morning so it will not interrupt my current scheduled time at work. I think taken this course will be a great positive improvement in business between the different units. Involvement in this course will give me access to other......

Words: 378 - Pages: 2


...changes towards e-mail privacy. The Policy Violations guideline will go as following: • First Offense- Verbal warning in a direct meeting with a direct supervisor, which will also be entered in writing in the employee’s human resources file. • Second Offense- Reassignment or suspension without pay, for a period to be determined by the employee’s supervisor (who will know best the most appropriate length of time). • Third Offense- Immediate termination without severance pay. These new policy violation changes will be enforce affected immediately. This list is just the simple outline of the new changes for you to explain to your employees. There will be a more detailed company-issued policy memo covering all the issues sent to you in the upcoming weeks. Once you’ve received the memo, it must be posted up at each bureau in an area visible to employees to see. That is all for now, you all have a nice day!...

Words: 283 - Pages: 2


...The purpose of this memo is to explain the role of technical writing in professional sports, specifically the Colorado Avalanche Management and Team Services department. The information was gathered from an interview with Francois Giguere the former General Manager and Executive Vice President. Background Mr. Giguere previously worked as the Assistant General Manager and Vice President of Hockey Operations for the Colorado Avalanche and he also worked in the Quebec Nordiques organization before the team moved to Colorado. He was promoted May 2006. He has won two Stanley Cups in his career with Colorado. Methods of Communication Mr. Giguere explained to me that he sends a lot of emails to people within the organization. The emails he sends are to department heads such as Scouting, Communications, Marketing, Player Development and the Team Services department. He also uses memos to communicate with his colleagues. He also sends text messages if he is in a hurry and needs to be more direct with a certain people. Management Hierarchy Forms of Writing Within The Organization Within the Colorado Avalanche organization there are several forms of writing: Memos. Keep everyone up to speed on daily activities. There are different forms of memos used to do this. • Manager Memos. A memo is sent out by the General Manager after every trade, free agent signing or contract extension. This is to keep people informed about contract negotiations. A memo includes player......

Words: 506 - Pages: 3


...|Majority used to give |Expository |Most emails are used as descriptive. They | | |brief description of | |are used to inform the company of new | | |what someone wants | |employees, promotions, introductions, | | |someone else to do. | |meeting requests that have descriptive | | | | |agendas. | |Memos |Most memos I have seen |Technical |Memos in my work place are very rare. The | | |used to inform the | |memos I have seen inform the readers of | | |reader of change being | |what is being done to systems, what the | | |made to systems | |back out plan and who to inform if issues | | | | |arise | |Letters |Letters are used as |Technical |The majority of letters I have seen in the | | |personal......

Words: 690 - Pages: 3


...Memo To: Recipient’s Name, Recipient’s Title Department of Defense Army National Guard From: Your Name, Your TitleSGT Jameka Samuel (Automated Logistic Specialist) CC: National Guard Bureau Name and title of individuals you want to copy in on your correspondence; if there are no courtesy copies, leave this line off Date: The date you are sending the memo19 June 2014 Subject: A clear subject line reflecting the focus of your document In need of a sponsor for writing course As we all know in the military being leader depends on your ability to think critically and creatively and to communicate your intention and decision to others. The ability to communicate clearly to get your intent and ideas across so that others understand your message and act on it is one of the primary qualities of leadership. Poor writing and communication in the military is mostly attributed to lack of proper training, lack of confidence and lack of leadership. Taking a soldier out onto the battlefield with a poor communicator could lead to potential deaths of inanest soldiers. With that being said this this is an opportunity to help a striving soldier to become a better leader in the military world by requesting to take a Business Writing Course at Kaplan University in Jacksonville Florida . The cost of the course is $1300.00 which includes all books and necessary course materials. The course will take place over a 6 week time period beginning......

Words: 777 - Pages: 4


...MEMO #1 Para: Gerente General De: Gerente de producción Asunto: Recomendación sobre política de cumplimiento de estándares razonables para trabajadores de contratistas extranjeros. Fecha: Jueves, 21 de mayo del 2015. El motivo de la presente es para dar mi recomendación sobre una de las políticas acerca del cumplimiento de estándares para los trabajadores de nuestros contratistas extranjeros. Pienso que es importante que como organización nos involucremos con los trabajadores de nuestros contratistas mediante una vigilancia de cumplimientos de estándares o normas. A esta política, agregaría la prohibición del trabajo infantil. Con esta política, vamos a asegurar que estos trabajadores tengan el derecho a trabajar en buenas condiciones por su seguridad, paga justa (no la que actualmente perciben, que es ridículamente baja), y procurar su salud. Generalmente en países asiáticos el trabajo infantil es normal, parte de su cultura, pero no de la nuestra. Existen razones por las cuales el trabajo infantil no es correcto, entre ellas el derecho que tienen a estudiar, jugar, etc. Con el cumplimiento de estándares razonables evitaremos futuros conflictos puesto que los descuidos en seguridad a este personal pueden desencadenar en problemas sociales (activistas laborales) y económicos así como ha ocurrido en los últimos años donde empresas estadounidenses han sido partícipes de esta situación. Como organización nos debe preocupar esto, debemos asegurar que aquellas......

Words: 283 - Pages: 2


...MEMO IE Business school Saturday, October 3rd 2015 Dear Santiago Iñiguez de Onzoño, My name is Sami and I have recently joined the MIM program for the September 2015 intake. I would like to constructively comment on the introductory weeks for this program and highlight some important details you may take into account for next year’s intake. I believe that this part of the program is very important and key to build a successful year ahead. First of all, I think that the 2 weeks introductory workshops were too long and sometimes got really boring and repetitive. my recommendation is to compress the pre-program to one week instead of two, that way students will get exposed to the MIM structure and will get to know each other before the start of the 1st module. In addition, some of the workshops we attended were very long lectures like the cross cultural workshop for example. I would recommend to include some interactive exercises where students could present themselves and reflect their background to the rest of the class. In that way students would me more familiar with each other’s cultures and can get the opportunity to bond and feel comfortable during the opening week of the program. Furthermore, Some sessions extended over the course of two days like the entrepreneurship workshop for example, in my opinion a single day is enough to introduce the concept of entrepreneurship to the students specially because they will be learning all about it......

Words: 487 - Pages: 2


...Situation Analysis: Tektronix (est.1946) was a maker of electronic test equipment. It has grown to be $1.3 billion manufacturer of electronic tools and services. The business was split into three divisions, namely Color Printing and Imaging Division (CPID), Measurement Business Division (MBD) and Video and Networking Division (VND). Tektronix was the leader in oscilloscope, television set, monitoring equipment and color printer with divisions based in US and international presence in nearly 60 countries. Problem Identification: As the CFO of Tektronix, Neun had seen many problems and implemented strategies to overcome them. In the initial days, he resorted to making decisions of selling off businesses, changing business processes and increasing visibility in operations. However, due to lack of integration, Tektronix was facing some issues- * The management and the information system lacked integration and suffered from uncoordinated evolution. * Financial performance of the company was suffering * One of the major issues faced was the IT infrastructure using different application systems and technologies around the world. The systems were not standardized globally and there was no visibility in the inventory system. * Architectural problems were engraved in the patch work of the legacy systems. It also created the need for a sales order to be entered multiple times in systems as it made its way through the order cycle. This slowed processing and led to...

Words: 1152 - Pages: 5

Tektronix Case

...Tektronix Inc: Global ERP Implementation 1.Business Context/Key Business Drivers * Tektronix manufactured a broad range of electronic test and measurement equipments, color printers and video and networking products. * In 1993, it was a $1.3 billion manufacturer and a worldwide leader in oscilloscopes with a more than twice the market share of its largest competitor. * It was the number one manufacturer of televisions, measuring and monitoring equipment and color printers. * multiplicity of application systems and no uniformity in technologies in its offices around the world. The Inefficient shipping schedule was inefficient because of problems with inventory. * Errors in order management. * NOo system to measure performance metrics and obtain customer information. * The technologies used were old and redundant technologies. * Inefficient financial administration, operations and profitability analysis was inefficient. 2. The Key Business Objectives: * Replace the legacy systems, do away with the need of manual coordination, * Implement improved information technology for fast and error free customer and organizational information, * Achieve integration in functioning across divisions and countries by creating a common template for various services, * Standardize processes, streamline their financial system, and create a functional order management system 3. Challenges and......

Words: 545 - Pages: 3