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In: English and Literature

Submitted By jenko112
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The FBI started to set up a project to build a new Virtual Case File system
(VCF). This VCF project was to be let as one massive contract at a total cost of $379m. It was planned as a classic waterfall project - with a grand design being drawn up before work would start on the development of a monolithic system. Testing would be carried out at the end, and the whole system would go live at once - a classic big-bang implementation approach. Science
Applications International
Corporation (SAIC)
The 9/11 attacks increased political pressure for better homeland security and data sharing between
Responding to this pressure, the FBI made promises to bring forward deployment of the new VCF case management system by 6 months - to December 2002. Then they received an additional $78m of funding and promised to chop off another 6 months from the schedule.
The classic symptoms of waterfall project failure started to reveal themselves. Project plans were found to be unrealistic, and the oversight of project spend was inadequate.
It became obvious that the project would not meet its accelerated deadlines. A commitment to using unproven thin client technology had been made - and the design for a web-like access to a centralised database was deeply flawed - BUT: up-front contracts with suppliers bound the project to this technology and the testing that could have revealed these flaws came too late to allow a change of direction.
After a year of development, it became evident that a total re-write of the software was required.
Even with the additional $78m of funds, the project missed its milestones. Audit reports took a traditional view of what was wrong: more discipline was required - more detail and planning needed.
Work continued, and each year the deadline was put back by another 12 months. Every year a new…...

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