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Quality Pioneer

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Total Quality Pioneers Paper
In this paper I will discuss the total quality pioneers mentioned in Chapter 1 the textbook Quality Management for Organizational Excellence and my objective is to define quality and its elements. Describe how the quality pioneer’s use of the total quality elements made the pioneer successful, explain why the elements of quality are useful in today’s environment and what do I foresee about the future of quality?
The first objective is to define the quality and its elements. Total quality is not just one separate model. Quality is many different concepts that are put together to create a wide-ranging approach to doing business. The quality pioneer became successful using the elements listed such as creating constancy toward the improvement of products and services in order to become competitive, stay in business, and provide jobs. Another concept is to drive out the feat that all can work effectively, remove quotas and the superiors. Remove obstacles that take away the gratification of the work they create or do for their employer. Make available educational and self-improvement program for employees to foster a learning environment. Making employees feel they are a part of the process is always empowering individuals that are part of the solution and not just part of the workforce. The elements are important today because the work environment has not changed. It’s important. After researching quality business, I came across an article about a man who opened a coffee business. He states that part of Bloostein's success and his ability to scale the business lies in his fanatical obsession with quality. He constantly reminds you of the quality of the coffee beans. The quality of the pastries. The quality of his customer service. Quality is the core of all great business big, small local or internationally, it’s the only way to have a successful business. My goal was to define quality and its elements of what makes a business successful that were used by the quality pioneers that are true for today’s business as well.

References
Goetsch, D. L., & Davis, S. B., (2010). Quality management for organizational excellence: Introduction to total quality, Sixth Edition, Upper Saddle River, NJ: Prentice Hall.
Markowitz, Eric May 16, 2011). The Pioneer of the Specialty Coffee Business Retrieved from http://www.inc.com/articles/201105/small-business-success-stories-orens-daily-roast-coffee-and-tea.html…...

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