Production Management of Walton Motor Bike

In: Business and Management

Submitted By shahidullahshaon
Words 4245
Pages 17
Acknowledgement
First we owe a great many thanks to the many people who have helped us in completing our report. We show our deepest gratitude to our honorable course instructor Mr. Adeyl Khan for giving us the permission to do this report. We are also thankful to him for guiding us throughout our entire project and correcting various aspects of our work with endless patience and attention.
We would also like to thank Khondker Murshid, Assistant General Manager at R.B Group of Companies Limited (WALTON) for his time to guide us regarding the product and service design and production process in this project.
Finally, we would like to thank North South University for letting us use its Internet and library facilities, which helped us a lot to complete our report.

Executive Summery
Walton is a Bangladeshi brand which has many subsidiaries. One of which is Walton Motors. It produces motor vehicles. The brand Walton is owned and operated by Walton Group head quartered in Dhaka, Bangladesh. This report is focused on some specific operations management of Walton Ltd. More specifically this report is about Walton motorbike and it’s after sales service. The paper has been designed in a way that shows the current operating processes and a proposed procedures so that they can improve effectively and efficiently over current operation processes.
In this report we analyzed the operation management system of the Walton motorcycles from the design to production. We learned how they manage their products from the production to sales and service. We also studied their after sales service. The report shows how their designing, manufacturing and service works together to deliver quality products which ensures customer satisfaction. Walton’s motto is ‘service first’. They believe is delighting customers with their products as well as their service. The report highlights how the…...

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