Personal Communication Assessment

In: Business and Management

Submitted By jwardlaw
Words 756
Pages 4
The most important skill in life is learning how to deal with people. Being in the business industry we need communication skills to accomplish daily tasks such as giving employees’ feedback, writing reports, giving presentations, and sending emails. According to Mitchell (2010), there are several ways to test our communication skills. First, we need to rate ourselves in oral and written communication on a scale of 1 to 10. Secondly, analyze whether we are communicating effectively with our coworkers and employees. Thirdly, assess our ease with language and grammar. Next, take an online communication skills test. Lastly, establish whether our communication is getting the results we intended. Based on my experiences on an off the job, my communicative skills have always been mediocre at best. In order to validate this, I followed the steps mentioned above.
There were many assessment tools available via the internet to assess my communication skills but I chose to use (“How Good Are Your Communication Skills?” from Mind Tools. My decision to choose their communication quiz was based on the depth of details it provided me upon completion of the quiz. The quiz had 15 questions which encompassed each stage of the communication process. A score interpretation was provided and also a detailed interpretation for improving my skills in each area. Based on my score interpretation, I am a capable communicator, but I sometimes experience communication problems. I need to take more time to think about my approach to communication, and focus on receiving messages effectively as much as sending them. The encoding part of the communication process was my weakest area. This showed that I have difficulty creating a clear and well-crafted message which often leads to a communication gap.
Communication Gaps
Communication gaps are frequently…...

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