Organizational Behavior Assignment #1

In: Business and Management

Submitted By kgarland
Words 1118
Pages 5
A Coaching Comparison; Canada vs. United Kingdom

Kathryn Garland
B00511268
KINE 3740
Thought Paper #1
Instructor: Sherry Huybers
September 23, 2011
Question 1:
The open system theory is a widely known and organizationally effective theory that depends highly upon the external environment and its feedback (McShane & Steen, 2009). The external environment includes all resources needed for an organization to provide their services or products such as, resources, raw materials, employees, equipment etc. (McShane & Steen, 2009). It is important to ensure that as an organization, feedback is continuously being received on outputs in order to ensure the company can keep up with demand and still be accessible to provide their availability in the future (McShane & Steen, 2009). The open system theory also ganders internally as it explores how well it is able to convert inputs, raw material and human resources into outputs, product/services and employee behavior. How productive the conversion of inputs to outputs is being done is determined by “organizational efficiency” which measures the sum of inputs verses the sum of outputs. It is important however to consider that a successful company requires more adaptive as well as innovative methods and does not rely solely on efficiency. Within the example given, Napeen Beer Co. experienced the downfalls of poor communication which was lost within the organizational subsystems. Although their campaign increased demand for their products, as an organization they did not take into account their external environment and the supplies and resources they would need in order to keep up with the increased demand. It is clear that communication and feedback were the major barriers for this marketing campaign and unfortunately resulted negatively for Napeen Beer Co. In the future, it is suggested that employees…...

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