Oper Management Seminar

In: Business and Management

Submitted By jaell0394
Words 353
Pages 2
Jenna Campbell
Unit 2 Seminar
MT435- Operations Management
February 16, 2012

* Discuss what makes a good design and how to measure design quality. * Describe the basic aspects of statistical process control * Explain what design quality refers to and discuss some of the tools and techniques for improving the design process
Any design has a large impact on the quality of a service or product. Any product that is poorly designed may not meet customer needs or may be so difficult to make that the quality of the product is not very good. Designs that are costly can result in over priced products that lost market share. If a design process takes too long, a competitor can end up capturing the market by being the first to introduce the new products, services, or features. However, entering into the market prematurely can result in poor performance. Design may be an art, but any design process must be managed effectively (Russell and Taylor, 2011, P. 158). There are few processes that create an effective design. The first is to make sure the design matches product or service characteristics with customer requirements. Next, to make sure that the design ensures that customer requirements are met in the simplest and least costly manner. Thirdly, make sure that the design reduces the time required to design a new product or service. Finally, the design should minimize the revisions necessary to make a design workable (Russell and Taylor, 2011, P. 158). When beginning the design process, the designers must make sure that they understand the customer and actively identify customer needs. Ideas for new products or improvements to existing products can be generated from many sources, including a company’s own research and development department, customer complaints, or suggestions. Another good way to generate ideas is marketing research, which allows you to…...

Similar Documents


...Sample Seminar Template I. Introduction A. Lead B. Thesis Statement (Includes Life of Pi and poem that you close read) C. Three Supporting Arguments (Your Blueprint) II. Body 1st Idea A. Topic sentence: Your topic sentence will consist of your Thesis and supporting argument. You must write out the entire topic sentence as it would appear in your actual essay. 1. POINT PROOF: Specific example, cite an example COMMENT: Explain how example is relevant to your argument 2. POINT PROOF: Specific example, cite an example COMMENT: Explain how example is relevant to your argument 3. Concluding Statement (try and link points made in paragraph back to thesis) 2nd Idea B. Topic sentence: Your topic sentence will consist of your Thesis and supporting argument. You must write out the entire topic sentence as it would appear in your actual essay. 1. POINT PROOF: Specific example, cite an example COMMENT: Explain how example is relevant to your argument 2. POINT PROOF: Specific example, cite an example COMMENT: Explain how example is relevant to your argument 3. Concluding Statement (try and link points made in paragraph back to thesis) 3rd Idea C. Topic sentence: Your topic sentence will consist of your Thesis and supporting argument. You must write out the entire topic sentence as it would appear in your actual essay. 1. POINT PROOF: Specific example, cite an example COMMENT: Explain how example is relevant to your argument 2. POINT PROOF: Specific...

Words: 309 - Pages: 2


...HW205: Vitamins, Herbs and Nutritional Supplements Seminar Option 2 1.) Define the differences between the following terms: a) Natural Medicine vs. Biomedicine Natural Medicine is considered alternative medicine, which is any medical therapy that is not a synthetic drug or surgery. Natural medicine is the science and art of preventing, curing, or alleviating ill health by using treatment modalities in harmony with the laws of nature. Natural medicine cares for and treats individuals not disease entities. Biomedicine refers to conventional medicine. Biomedicine is based on the biological understanding of the organism. There is emphasis on disease and high technology rather than on health and individualized care. b) Plant vs. Drugs Plant is something that is grown in nature that is natural. A drug is something that is chemically processed in order to create the substance that is wanted. c) Vitamins vs. Minerals Vitamins are organic compounds that release energy from food, develop red blood cells, help in blood clotting and help in maintaining healthy skin, eye, and hair. All vitamins are required by the human body for healthy nutrition. Minerals have a denfinite chemical composition, minerals are inorganic compounds, and they help in bone and tooth formation, blood coagulation and muscle contraction. Only some minerals are required by the human body for nutrition. d) Plant Constituents vs. Accessory Nutrients Accessory nutrients are......

Words: 292 - Pages: 2


... Think about the ways you typically respond to conflict. Do you tend to rely on one or two of the four responses in the text? Explain. Are your response tendencies consistent with research findings in the text about women and men in general? Why or why not? • I actually react using two of the responses found in the text. I use both the neglect response and the exit response. After reading the text 1. The Neglect Response: This response denies or minimizes problems, disagreements, anger, tension, or other issues that could lead to possible conflict. 2. The Exit Response: This response involves physically removing oneself or psychologically withdrawing from the situation. 4. Which conflict-management skill do you consider yourself good at using and which do you need to develop more? How do you plan to develop these skills? • I feel as though I am good at checking perception. I try to view all parties’ point of view in the event of conflict. • However, I could stand to improve my communicating supportively skills. By doing so I can create a win-win orientation....

Words: 507 - Pages: 3


...coiat  (NOPAT)  3. In your opinion, is there a particular reason why Fedex incurred impairment expenses particularly in 2008 rather than in 2007 or 2006. Ans: Tax rates are much higher in 2008. Comment: I led you to this answer. It is always handy to calculate taxes as it might provide you with a motivation for a bias in the accounting. In this case, the firm brought expenses from the future into the current period. 4. Aside from impairment charges, what other two items would you target for further examination and possible adjustment from Fedex’s Income Statement. (Hint: You may not have sufficient information in Question 2 to determine whether an adjustment is actually required). Ans: 1. Leases are very frequent – hence check. 2. Revenue management is the most used account for earnings manipulation. Hence check provision for doubtful debts/Accounts receivable Comment: The questions is a “what” questions. You are thus not asked to explain. But with accounting adjustments be ready to explain your process for identifying this target. In this case, the firm may prefer to use leases to show a lower Financial leverage. 2    Dr Peter Vassallo, Australian School of Business, University of New South Wales  FEDEX Corporation  or  oe  Reformulated Income Statement        Revenues  37,953 35,214 32,294  Salaries  Transportation  Rentals and landing fees  Deprecitaiton and  amortization  Fuel  Maintenance and repairs  Other  coibt tax   Provision for income taxes ......

Words: 3046 - Pages: 13


...Seminar Report Security Issues in MANETs Abhishek Seth 04329001 November12 ,2004 Abstract Mobile Ad hoc Networks (MANET) has become an exciting and important technology in recent years because of the rapid proliferation of wireless devices. A mobile adhoc network consists of mobile nodes that can move freely in an open environment. Communicating nodes in a Mobile Adhoc Network usually seek the help of other intermediate nodes to establish communication channels. In such an environment, malicious intermediate nodes can be a threat to the security of conversation between mobile nodes. The security experience from the Wired Network world is of little use in Wireless Mobile Ad hoc networks, due to some basic differences between the two Networks. Therefore, some novel solutions are required to make Mobile Adhoc Network secure. problems of secuirity in MANETs. Further sections deals with some of the solutions to these problems. Finally Section 10 concludes this article. 2 2.1 Mobile Adhoc Networks Introduction 1 Introduction Mobile Adhoc Network (MANET) is a collection of independent mobile nodes that can communicate to each other via radio waves. The mobile nodes that are in radio range of each other can directly communicate, whereas others needs the aid of intermediate nodes to route their packets. These networks are fully distributed, and can work at any place without the help of any infrastructure. This property makes these networks highly flexible and......

Words: 7859 - Pages: 32


...Darrellynn Tapp HS210-MOM Unit 9 Seminar option 2 K. Drennen Kaplan University What are some effective ways to improve employee morale? When improving employee morale it first starts with the employee. Recognizing the value of your employee is very important. You must know that they are just as important as you are. They can be replaced but then you are dealing with the cost of advertising and pulling in someone new. Letting the employee know that they are appreciated. Just a simple few words such as thanks or a job well done will help increase the morale among employees. Giving out perks, sponser social events, have special lunches as well as cash bonuses, even pinics for the employees and their families. Having a great work environment can improve employee morale. A dull office setting lacking light and color can cause depression and the lack of motivation. Putting some spark into the office can lighten up employees spirit. Make sure the values and ethics of the company are of those employees can take pride in. Most employees in the work force want to work for a company they can trust and believe in. Be loyal to your employees. If business starts to decline, find ways to keep employees without cut backs or lay offs. Be sure to offer promotions and pay raises to those who deserve it. What are five (5) examples of community involvement that may help a medical practice grow? Explain each. * Doctors volunteering at the......

Words: 393 - Pages: 2


...Seminar is a play by Theresa Rebeck that premiered on Broadway in 2011. It follows four aspiring writers who pay for a supposed great writer – Leonard – to come and critique their writing weekly. Each writer is their own personality. There is the rich, uppity, nerd-type (Kate), the quieter, reserved, and talented one (Martin), the ditzy, manipulative, and sexy one (Izzy), and the extravagant, smart, and connected one (Douglas). Leonard is depicted as brash, rude, cruel, and unpardonable. The story goes on to where Martin and Leonard connect and see their similarities and work together to better themselves. A theme that immediately jumps at you is conflict. Throughout the play, there is conflict every other conversation. High tension exists between most characters, especially between those of different sexes. Examples are Kate and Leonard throughout most of the play and Martin and Douglas (though one-sided) in scene one, two, and so on. Another theme that is prevalent is the idea that sex sells and that sex will get you everywhere you want to be. This is shown when Izzy writes a story that Leonard deems sexy, and they proceed to pursue a sexual relationship. It could also be interpreted that sexism could be a theme when sex is not available. When Kate submits a story, being defined as a “prude,” Leonard is bored before ending the first sentence, and is bored with her immediately every time following. That is, until she submits something under the guise of a transvestite...

Words: 726 - Pages: 3

Simpson Machine Tool Company: Sales Management Seminar

...QUESTIONS 1. Based on the brief conversation between Jerry Kline, Grace Gallo, and Paul Swenson, what kind of sales manager do you think each of them is? What do you think is the level of performance of the sales force each person heads? How do you think each of them will benefit from the sales force each person heads? How do you think each of them will benefit from the sales mananagement training seminar? Jerry Kline is a kind of sales manager who aims to sell products and make sales quotas. He believes that developing long-term customer relationships and internal company support distract sales people. Thus, his sales force is not effective to make sales. He needs to work with his people in the field and helping them make sales presentations and handle customer complaints. This results deficient in time for the sales manager to do his assigned work such sales report and monitor his sales force performance. Grace Gallo is a rigorous sales manager. Same with Jerry Kline, she does not believe in long-term customer relationships. The sales force belongs to her producing favorable sales but too much enforced by her. She is more strictly with those salespeople who do not meet the sales quotas. Most of her people quit and move on. Finally, Paul Swenson is a new sales manager in the company. He wants to learn some things and successfully adapt to the inexorable technological, behavioral, and sales managerial forces. He believes that it will affect sales forces in the near future...

Words: 328 - Pages: 2


...productivity * Cost involved * Hardware cost * Cost of software * Internal development cost * External development cost * Internal training * Ongoing maintenance * Benefits * Time savings and operational efficiency * Lower cost of operations * Improved customer service and satisfaction * Improved operational and strategic decision making * Improved employee communication and satisfaction * Improved knowledge sharing Faktor faktor tersebut perlu di analisis secara kuantitatif dan kualitatif. Critical success factors of BI Implementation * Business driven methodology and project management * Clear vision and planning * Committed management support and sponsorship * Data management and quality issues * Mapping the solutions to the user requirements * Performance considerations of the BI system * Robust and extensible framework Managerial issues related to BI implementation 1. System development and the need for integration. Mengembangkan aplikasi BI yang efektif sangat kompleks. Untuk karena itu, vendor BI menawarkan koleksi aplikasi berintegrasi tinggi, termasuk jaringan ke ERP dan CRM (orace, business objects, microstrategy, IBM, and Microsoft. Most BI vendors provide for application integration, usually Web enabled. 2. Cost-benefit issues and justification. Some BI solutions discussed in this book are very expensive and are......

Words: 1610 - Pages: 7


... CDGI’S CHAMELI DEVI SCHOOL OF ENGINEERING (CDSE), INDORE DEPARTMENT OF COMPUTER SCIENCE ENGINEERING 2015 – 2016 CERTIFICATE Certified that this is the bonafide record of the seminar report on ULTRABOOK Carried out by MAYANK YADUWANSHI(0832CS141084) of 3rd semester (Department of computer science Engineering) during the academic year 2014 – 15. He / She has satisfactorily completed the seminar report and presentation as prescribed by the Rajiv Gandhi Technical University, Bhopal, in partial fulfillment towards the award of B. Tech. Degree in computer science Engineering. Signature of Guide Signature of Seminar coordinator (Mr. DHARMENDRA GUPTA) (MUDIT CHATURVEDI) _________________________ ______________________ Signature of HOD (SURENDRA SHUKLA) DATE: _____________________________ Title of Topic The Students are required to prepare a 1 page synopsis containing relevant information about the Seminar topic and it should include the following: 1. Importance of the topic. 2. Brief description about the topic. 3. Results, discussions and conclusions. 4. Details regarding the source of topic for further studies. Key Words: Key words......

Words: 653 - Pages: 3


...English Seminar Outline * There are a total of 11 letters in the novel that Oskar writes and receives * They are all written to celebrities and scientists (connect to Oskar being atheist) * At the beginning of the novel Oskar is reading Stephen Hawking’s book “A brief history in time” * He is reading a section how life is irrelevant and that gives Oskar heavy boots (pg 86) * Oskar’s father always made him feel special, in every way he could (Sahara Desert) (pg 86) * After Oskar’s father passed away he needed a new role model, he needed someone to look up to, he needed someone to answer his questions * The point of Oskar writing these letters is so that he can find meaning un his life and by writing these letters he believes he can find meaning to his life * He is trying to find a new father, he wants to fill a gap in his life * There is a book called “man’s search for meaning” and it is written by Viktor Frankl, the summary of this book is that the meaning of life can be discovered in 3 ways * 1) you can perform a deed * 2) one can experience or encounter someone * 3) one can demonstrate a certain attitude toward suffering * Relates back to Oskar because he has to find meaning in his life, he is at a point where he is very lost and confused. Also that he has to find the meaning to the key, how it connects back to his father * Viktor Frankl discovered this thing called logotherapy, what this means is you have to find......

Words: 581 - Pages: 3


...the president, they sit for a life-size group sculpture on Kamini’s suggestion and in what appears to be a vivid demonstration of the old African spirit of communalism but which, as events later show, is its outright bastardization. While seated, they engage in grim banter on the nature and dynamics of power, its privileges and trappings which they want kept sacrosanct, its various characteristics, and its specific manifestations in the countries over which they rule with a rod of iron. There is a hidden struggle for power discernible in the tyrants’ long conversation. Using satirical devices of burlesque and the grotesque, Soyinka portrays the four despots, who ironically see themselves as geniuses and specialists on the deployment and management of power in the control of masses of people, as buffoons and psychopaths. Their actions, thoughts and expressions in the play truly depict them as morons and madmen for whom human life means nothing other than material on which to practise endurance tests and experiment on power. The worst sadist of all is Kamini who proves in the end to be the most ruthless strategist, the cleverest manipulator of people and situations, and the indisputable winner of the muted contest, for he not only subjects the 2 other African heads of states to his control and commands as the drama draws to a close but also keeps two American Delegates and two Russian Delegates hostage in the Bugaran Embassy which is only a stone’s throw from the United......

Words: 1735 - Pages: 7


...would sell its 85 German stores to the rival supermarket chain Metro and would book a pre-tax loss of about $1 billion (£536million) on the failed venture. A Critical Analysis of Reasons for Wal-Mart’s failure in Germany: There were several factors that contributed to Germany’s unsuccessful business ride. Amazing management blunders have plagued Wal-Mart’s German operation from the very start. Wal-Mart’s major mistakes on the German market may be summarized as follows. •  Cultural Insensitivity was the major reason of failure •  Entry to German market by acquisition strategy, •  Failure to deliver on its legendary “every-day low prices” and “excellent service” value  proposition. •  Bad Publicity about the company due to breaking of some prevailing German law and regulations. In January 1997, Wal-Mart had first entry in Europe market with the acquisition of Wertkauf hypermarkets in Germany.  Later in that year, Wal-Mart also acquired Interspar, another German hypermarket chain.. While its first move – the 1997 takeover of the 21 Wertkaufstores  was indeed a shrewd one, given that company’s excellent earnings, its competitive locations, and its very capable management. Wal-Mart’s 1998 follow-updeal with Spar for 74 hypermarkets was widely judged an ill-informed, ill-advised act, for several reasons: Spar is considered to be the weakest player on the German market due to its mostly run-down stores, very heterogeneous in size and format, with the majority of them located......

Words: 2145 - Pages: 9


...Unit 3: Seminar Assignment MT480-01: Corporate Finance Alicia Turner Kaplan University Professor: S. Lacewell January 21, 2012 Seminar Assignment Unit 3 1.) What effects do changing interest rates have on bonds? The effects of changing interest rates on bonds would be the bond prices. If the interest rates tend to increase then the bond value will go lower and if the interest decreases then the bond value would be higher. In a case of purchasing a bond, the bond starts off with a fixed rate until it starts to mature. For example, if i were to purchase a bond at $5,000 with a 5% rate for 10 years, if the interest goes up to 6% then the value of the bond that I purchased would decrease and it would be beneficial for me to sell that bond at a discounted price. 2.) How are stocks prices related to expected dividends? Stock prices are related to expected dividends due the return that a person would receive on their stock. If the stock prices increase then your return would also increase. If the stock decreases then the expected dividend would remain the same as when the stock was purchased. 3.) How does the P/E ratio relate to the value of a stock? The P/E ratio is related to the value of stock due to the fact that it lets an investor/buyer know how much they are willing to pay per dollar of earnings. For instance, if a P/E ratio is 40 it would tell us that an investor is willing to pay $40 for every $1 of earnings that is generated by that......

Words: 340 - Pages: 2

Change Management Seminar

...employees. Another reason people resist change is because of low tolerance. This happens because people fear they will not be able to develop the new skills and behavior that will be required of them. All human beings are limited in their ability to change, with some people much more limited than others. Organizational change can inadvertently require people to change too much, too quickly. (5) Organizations downplay ambiguous threats because of cognitive, team level, and organizational level factors. Organizations are predisposed to under respond. They are cognitively biased. They have the tendency to rely on information that confirms existing views while discounting evidence that disconfirms initial position. They have incompetent management; they have a wait-and-see orientation to action. The factors that lead to under responsiveness are: cognitive biases, shared cognitive frames, team design, team climate, organizational structure and organizational culture. (6) A method for overcoming under responsiveness is adapting an exploratory mode of response. Which includes exaggerating the threat before it happens, having a “try and see” attitude and learn from doing and having a top-down and team-coordinated effort. One method for overcoming resistance to change is through education and communication. It is good to educate people about the change during its initial stages i.e. before the change begins. And communicating ideas to people beforehand helps them see the need......

Words: 947 - Pages: 4