Premium Essay

National Bank of Pakistan

In: Business and Management

Submitted By ashfaq1
Words 1040
Pages 5
National Bank of Pakistan is one of the largest commercial bank operating in Pakistan. It has redefined its role and has moved from a public sector organization into a modern commercial bank. The Bank's services are available to individuals, corporate entities and government. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have presence). It has diversified its business portfolio and is today a major lead player in the debt equity market, corporate investment banking, retail and consumer banking, agricultural financing, treasury services and is showing growing interest in promoting and developing the country's small and medium enterprises and at the same time fulfilling its social responsibilities, as a corporate citizen.
In today's competitive business environment, NBP needed to redefine its role and shed the public sector bank image, for a modern commercial bank. It has offloaded 23.2 percent share in the stock market, and while it has not been completely privatized like the other three public sector banks, partial privatization has taken place. It is now listed on the Karachi/Islamabad/Lahore Stock Exchanges
National Bank of Pakistan is today a progressive, efficient, and customer focused institution. It has developed a wide range of consumer products, to enhance business and cater to the different segments of society. Some schemes have been specifically designed for the low to middle income segments of the population. These include NBP Advance Salary, NBP Saiban, NBP Kisan Dost, NBP Cash n Gold.
The bank has implemented special credit schemes like small finance for agriculture, business and industries, administrator to Qarz-e-Hasna loans to students, self employment scheme for unemployed persons, public transport scheme. The Bank has expanded its range of products and services…...

Similar Documents

Premium Essay

Jackson’s Views – the National Bank

...Jackson’s Views – The National Bank Andrew Jackson’s deep rooted antagonistic view of the National Bank began with the Election of 1824. During the year preceding the election, Jackson gained support from ordinary citizens who identified with his paltry beginnings. “In the election, no candidate claimed a majority either of the popular note or of the Electoral College” (Oakes, 2011). As a result, the election of the President was put in the hands of the House of Representative. Popular vote of the people had no play, and politics played a tremendous role in the outcome. In the end, “Adams received the votes of 13 of 24 state delegations” with Jackson receiving only 7 (Oakes, 2011). The final election of Adams into the Presidency was a result of a compact between Clay and Adams, as well as wealth elites. Despite the election of Adams, “this arrangement, however, hardly proved beneficial for either Adams or Clay. Denounced immediately as a ‘Corrupt Bargain’ by supporters of Jackson, the antagonistic presidential race of 1828 began practically before Adams even took office. To Jacksonians the Adams-Clay Alliance symbolized a corrupt system where elite insiders pursued their own interests without heeding the will of the people” (, 2012). In 1828, Andrew Jackson was elected to the presidency. He “was elected by a cross section of voters who identified with his stance as an outsider to, and victim of, eastern elites” (Oakes, 2011). These eastern elites......

Words: 1006 - Pages: 5

Premium Essay

National Bank

...The National Bank was founded and established by Alexander Hamilton. The National Bank helped fund the public debt that was left from the American Revolution. The bank was capitalized at $10 million, with $8 million coming from private sources and $2 million coming from the government. The bank then had the right to issue notes or currency up to $10 million. The notes would be suitable for payment of taxes, a feature that would provide the Bank with a strong advantage over its competitors. The bank had a great resource on its side. It had the governments help. With the governments help, the National Bank was able to provide a lot of help including a ready source of loans, a principal depository for federal monies that were transferable from city to city without charge, and a clearing agent for payments on the national debt. With the bank being so successful, it allowed entrepreneurs the resources they needed to become successful. They were able to go borrow the money needed for research to make their business become successful. They were also able to go get money for business supplies that were needed. Having the National Bank helped entrepreneurs set forward and start their businesses. Without the National Bank, entrepreneurs wouldn’t have the funds available to become successful and start their businesses. In today’s world, it can be hard to get a loan. When going for a loan the bank looks at a couple different things. The first one would be your credit. Looking at your......

Words: 532 - Pages: 3

Premium Essay

Century National Bank

...1: Century National Bank The Century National Bank has offices in several cities in the Midwest and the southeastern part of the United States. Mr. Dan Selig, president and CEO, would like to know the characteristics of his checking account customers. What is the balance of a typical customer? How many other bank services do the checking account customers use? Do the customers use the ATM service and, if so, how often? What about debt cards? Who uses them, and how are they used? To better understanding the customers, Mr. Selig asked Mrs. Wendy Lamberg, Director of planning, to select a sample of customers and prepare a report. To begin, she has appointed a team of us. Then, we started by selecting a random sample of 60 customers. In addition to the balance in each account at the end of last month, we determined: * The number of ATM (automatic teller machine) transactions in the last month. * The number of other bank services (a saving account, a certificate of deposit, etc) the customer uses. * Whether the customer has a debt card (this is a relatively new bank service in which charges are made directly to the customer's account). * Whether or not interest is paid on the checking account. * The sample includes customers from the branches in Cincinnati, Ohio; Atlanta, Georgia; Louisville, Kentucky; and Erie, Pennsylvania. Banking Data Set-case: X1 = Account balance in $ X2 = Number of ATM transactions in the month X3 = Number of other bank services......

Words: 1675 - Pages: 7

Premium Essay

The Canadian National Bank

...good skilled employee and very good at her job and done it very excellent. Lesley, 24 year-old, well educated but less experience. She just a new manager at the branch. Treat to everyone quite nice. But she did not know employee's difficulties well just told Pam comply the bank decision on work. And lack of communication with Pam and lead to the final conflict happened eventually. Recommendations To get Pam retained about the new work from policy change and let her take a program to learn work more cooperated with peers and learn the EMPLOYEE RULES. Offer her some help to her family troubles as possible as company can, and give her a little warm about her pervious behaviors. If the all done she still has no change then give her a dismissal. Problem Statement The main problem It was 10:00 a.m. On February 26, 1997, and Lesley Mahon, manager fo customer service at the Chatham Branch of the Canadian National Bank, had just completed a phone conversation with Robert Aronson, the manager for all branches of the bank in the Chatham region. Lesley was alarmed about the news that Pam Stewart, one of the Chatham branch's customer service representatives, had complained in a formal written statement to the National Committee for Employee Concerns' development by not allowing her to take business courses. Lesley was shocked and upset about this serious allegation and wondered what action she should take. Subproblems Conflict NO.1 On October 21, 1996, it was Lesley's first......

Words: 1317 - Pages: 6

Premium Essay

Interest Rate Determinants of Bank in Pakistan

...s oНОВИНИ ЗАРУБІЖНОЇ НАУКИ 415 Mian Sajid Nazir1, Aqsa Butt2, Muhammad Musarrat Nawaz3 INTEREST RATE DETERMINANTS OF BANKS IN PAKISTAN This study attempts to investigate determinant factors of interest rate differential on deposits and loan accounts of Pakistani banks. For this purpose 4 year data on 30 banks is included in this research paper. The empirical results based on the correlational analysis of the relationship between weighted average rate of interest and 10 independent variables which are credit risk, amount of deposit, administrative cost, profit margins, bank's liquidity, amount of loan, market share, inflation rate, macroeconomic conditions and bank specific factors. These variables will help to highlight customer reaction towards variation in interest rates which help banks to review their policies regarding interest rates, margins and risk premium. The results shows that credit risk, administrative costs, profit margins and deposit amounts are important factors for the interest rate determination and these are positively related with interest rate. Bank's liquidity and deposit amount have negative relationship with interest rate. Meanwhile, inflation and market share have no significant relationship with interest rate fluctuations. Keywords: interest rate; banking sector; Pakistan; risk; deposits. Міан Саїд Назір, Акса Батт, Мухаммад Музаррат Наваз ЧИННИКИ, ЩО ВИЗНАЧАЮТЬ ВІДСОТКОВІ СТАВКИ У БАНКАХ ПАКИСТАНУ У статті зроблено спробу визначити......

Words: 5033 - Pages: 21

Premium Essay

Mowak National Bank

...MOHAWK NATIONAL BANK Question 1: How do you implement change in a bank? In a traditional organization of Mohawk National Bank, the main problem is that there is no communication and cooperation between departments due to absence of a project manager, who could act as focal point for the integration work. For solving their problem Mohawk National Bank is thinking to consider a new organizational structure: matrix organization. The main obstacle of this project is the hostility at change of most of the employees. For overcome this obstacle Bank top-managers have to find a Project Manager that can motivate and convince people that this change it is important and necessary for Bank’s business life. The first step is to select the right people within the organization. Looking carefully at the interviewed of the most competent employees it seems that nobody it is perfectly suitable for the project, so it is fundamental the support of top Management. Top Management have to choose one of those in trial for some month and then decide if assigned him/her permanently to the position of Project Manager. Question 2: What are some of the major reason why employees do not want to become project managers? Banks are generally traditionalist and regimented, mainly due to strict rules, policies and procedures. Also employees have got similar characteristics: many of them have been in Mohawk Bank between 20 and 30 years and for this reason they will resist to change and fight......

Words: 1174 - Pages: 5

Free Essay

Zebra National Bank

...      Zebra  National  Bank     Hechos   Actividades:  créditos  con  y  sin  garantía,  operaciones  de  cartera  de  inversión,  relaciones  con  bancos   corresponsales.   Clientes:  3000  con  saldo  medio  USD  200,000   No  existía  ni  se  habían  contemplado,  las  cuentas  de  ahorros  y  personales.     El  Banco  contaba  con  buenas  relaciones  con  sus  clientes,  debido  a  que  lo  altos  funcionarios  se   ocupaban  de  estas  cuentas  personalmente.     No  existía  un  organigrama  oficial  y  existían  6  vice-­‐presidencias  y  una  oficina  de  inventaría  que   dependía  directamente  de  la  presidencia  y  Junta  Directiva.     El  éxito  de  el  servicio  al  cliente  se  atribuía  a  la  vicepresidencia  de  relaciones  publicas,  dirigida  en  los   últimos  25  anos  por  Edward  James  y  Arthur  Small.  Ambos  con  altas  cualidades  humanas  y   profesionales.  Sus  principales  fortalezas  se  basan  en  las  excelentes  relaciones  con  los  clientes,   iniciativa,  trabajo  constante  y  simpatía  personal. ......

Words: 690 - Pages: 3

Premium Essay

Inland National Bank

...Inland National Bank Case Study objectives: • to show how... 1. stakeholders’ needs and demands are often interlinked with one another, 2. consequently affecting each other, 3. and ultimately, impacting the business firm in their decisions. • to serve as an exercise for future requirements. ? QUESTION who are the stakeholders in this case? which are primary, and which are secondary? what influence do they have? draw a diagram of the stakeholder relationships to INB. how are they related to each other? primarystakeholders investors owners stockholders CEO: “technology could better serve customers.” senior management amy miller (manager) employees / labor unions customers old neighborhood (Rockdale) poor neighborhood (N. Madison) secondarystakeholders local government /city officials Sheila Thomas (city council member) media state & federal banking officials state banking commissioner newly appointed by the governor heard public’s opinion general public picketers, etc. ? QUESTION if INB decides to close one or both of the branch banks, how will the business-government-society relationship come into play? what considerations must be weighed by INB’s management? how might the issue develop? Inland National Bank has acquired Home Savings Bank (HSB) has a reputation for community involvement & solid financial performance has a good reputation with state & federal bank regulators in terms of compliance with......

Words: 800 - Pages: 4

Premium Essay

National City Bank

...Formerly National City Bank Tiffany Glover Finance 3670 Commercial Banking Table of Contents Introduction…………………………………………………………1 Financial Products………………………………………………….2 Structural Changes…………………………………………………3 Ratios………………………………………………………………….4 Performance…………………………………………………………5 Financial Statements………………………………………………Appendix National City Corporation was a company based in Cleveland, Ohio, founded on May 17, 1845 when a group of Cleveland businessmen pooled $50,000 to organize the City Bank of Cleveland. Reuben Sheldon and Theodoric C. Severance, formerly of the Fireman's Insurance Company, organized The City Bank of Cleveland. The city's only bank at the time opened its doors to the public at No. 52 Superior Street. The company operated through an extensive banking network primarily in Ohio, Illinois, Indiana, Kentucky, Michigan, Missouri, Pennsylvania, Florida, and Wisconsin, and also served customers in selected markets nationally. Its core businesses included commercial and retail banking, mortgage financing and servicing, consumer finance, and asset management. The bank reached out to customers primarily through mass advertising and offered comprehensive banking services online. In the late 1990's National City began a strategy to increase the yields on it assets. In 1999, the company purchased First Franklin Financial Corp., a large subprime mortgage lender. Instead of selling the loans, as most mortgage companies do, National City retained many of the...

Words: 1356 - Pages: 6

Free Essay

Buckeye National Bank

...Buckeye National Bank 1. a) PDOR- Est. MOH/Est. Act. (Total indirect costs/total value of checks processed) $2,850,000/$95,000,000= $0.03 per dollar processed. b) (i) Retail Line—(Value of checks processed X cost per dollar processed) $9,500,000 X $0.03= $285,000 (ii) Business Line $85,500,000 X $0.03= $2,565,000 The allocations are driven by the dollar value of the checks processed. c) (i) Total indirect cost proportion for Retail Line (Allocation amount/Est. MOH) $285,000/$2,850,000= 10% (ii) Total indirect cost proportion for Business line $2,565,000/$2,850,000= 90% The original system assumed that indirect costs are incurred in direct proportion to the dollar value of the checks processed. This allocation is approximately accurate only if the indirect costs in Exhibit B are incurred in direct proportion to the dollar value of the checks each customer line writes. d) (i) Annual indirect cost per Retail account. (Allocated indirect costs/number of accounts) $285,000/150,000= $1.90 per account (ii) Annual indirect cost per Business account $2,565,000/50,000= $51.30 per account e) (i) Contribution to profit per Retail account (Revenue per account minus cost per account) $10.00 - $1.90= $8.10 (ii) Contribution to profit per Business account $40.00 - $51.30= ($11.30) This suggests Buckeye National Bank should pursue a strategy that increases the retail-customer base because the original cost system shows retail customers are profitable, but business......

Words: 313 - Pages: 2

Premium Essay

The National Bank

...2: Second National Bank 1. What do you think of the idea of having an annual off-site retreat for top management to develop the strategic plan for the organization? In my opinion, it is not a good idea because in many situations, top managers are not someone who involved directly to the strategic plan. Their main responsibility is to manage is focused on macro management process; as a result, many of them do not remember primary categories of the strategic plan; for example, in this case study, they did not even bring any copy of the plan to their meetings. Meanwhile, middle level and low level managers tend to deal with different kind of projects which are based on the strategic plan in more details. Consequently, they could figure out if the strategic plan is good enough and how it could be improved. Besides that, one of the most important factors which help recognize if it is the effective strategic plan is the strategy reviews from middle level and low level managers. However, via this case study, we can realize that no one in top management brings any review to the meetings. I think it is a really bad situation, since how the top management could adapt the plan based on the outcomes of those reviews. 2. Critique the planning process for the Second National Bank Firstly, the strategic planning of the Second National Bank should comply with organization’s mission and vision Mission: Provide excellent bank services Vision: “Exxor County’s Friendliest Bank” Then,......

Words: 646 - Pages: 3

Premium Essay

Valley National Bank

...What are the human resource issues facing the vice president's department and under which of the HR domains (e.g. Organizational Design, Staffing, Performance Management an Appraisal) does each issue belong? Identify some strategies for dealing with these issues. There are four employees under Suzanne Roberts (Vice President of Accounting at Valley National Bank); Bob Phillips, Carla Goodman, Greg Williams, and Kathy Lewis. Some of the issues facing the vice president’s department are: Staffing, Performance Management, and Appraisal. Bob Phillips came to Valley National Bank to manage through a merger. He managed/supervised only two people in his previous position and he lacked organizational and planning skills. He also has weak interpersonal skills which had created hard feelings among employees in the department. In regards to performance management, performance reviews are late up to six months and employee morale is low and attitudes toward the company have hardened. In regards to staffing, good people quit the bank and/or transferred to other departments and the replacements for those employees were done poorly in the way that the first person who walked in for an interview was hired (which means unqualified people were more than likely hired or a more qualified person did not have the opportunity to interview). Bob is very good at solving financial and accounting problems and he has an extensive knowledge of all major software programs. Another problem is Carla......

Words: 774 - Pages: 4

Premium Essay

Republic National Bank of Dallas

...Ruth Krusen was ahead of big challenge. She had to decide whether Republic National Bank of Dallas (RNB) had to adopt new types of account system which was an innovation in 1977. Her main task was to find out impacts of NOW accounts on RNB’s revenue. NOW accounts were hard to adopt and was associated with several problems. NOW accounts became popular in 1972, it was better system then regular checking and savings account, it saved transaction fees and people realized that it was really a good thing. Small financial institutions adopted the product very quickly, and gained lot of customers from larger banks. After large banks realized that they were losing customers and money, Federal and State laws were passed which permitted commercial banks as well as mutual and SLS to offer now accounts starting in January 1974. A uniform rate was 5 percent ceiling to all the institutions and in The New England Now accounts were also offered to the individuals and non-profit organizations. In Massachusetts and New Hampshire Mutual banks were able to offer NOW accounts for 50 months, commercial banks had it for 30 months and all other financial institutions were able to offer it for only 6 months. The main issue was to use the correct marketing strategies, first one was not to use NOW accounts at all, use it for free and use it with some fees. Many small banks had already started to offer NOW accounts and had very competitive prices. While RNB had not started to offer NOW accounts and......

Words: 631 - Pages: 3

Premium Essay

National Bank

...Executive Summary The “THE CANADIAN NATIONAL BANK” case is about the conflicts between Lesley Mahon and Pam Stewart. Lesley is a young lady with high education level. Pam is an old employee full of working experience. They had had conflicts since Lesley’s first day working as Pam’s leader. Since Pam has written a complaint letter to head office to allege Lesley. Lesley must take some action to protect her job. Main problems in the case: 1. Lesley’s leadership 2. Pam’s attitude and personality 3. Other issue (1) Bank’s promoting system (2) Robert’s supervision (3) Lesley and Pam’s communication Alternatives: 1. Agree Pam to take the accounting course on Thursday and find another employee to complete Pam’s job. 2. Invite Pam and Robert to Lesley’s office and have a conversation on this situation. The conversation should in an equal relationship. 3. Explain the relationship between Lesley herself and Pam to the NCEC. Let the head office to make the decision. 4. Quit the job in this branch and apply the same job offered in her home town of Sarnia, Ontario. As a recommendation, Lesley should combine the alternative. First take alternative one to relieve the tense situation. Then take alternative three to get the initiative in problem solving. Eventually, take alternative two to resolve the problem between herself and Pam. Problem Statement Lesley Mahon and Pam Stewart had had conflicts since the first day of Lesley’s appointment. Four months......

Words: 1762 - Pages: 8

Free Essay

Case Study of National Bank Pakistan

...Service quality; Service features; and Customer complaint handling as the major determinants of customer satisfaction in Banking sector: A Case study of National Bank of Pakistan Ishfaq Ahmed1, Shafiq Gul2, Umer Hayat3, Mohammad Qasim44 Introduction Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. The study is intended to identify customer satisfaction and retention is critical for retail banks, and investigates the major determinants of customer satisfaction and future intentions in the retail bank sector. Identifies the determinants which include service quality dimensions (e.g. getting it right the first time), service features (e.g. competitive interest rates), service problems, service recovery and products used. Finds, in particular, that service problems and the bank’s service recovery ability have a major impact on customer satisfaction and intentions to switch. This study investigates the relationship between perceived performance, satisfaction and behavioural intention, and the extent to which each is associated with actual performance, customers' attributions for......

Words: 3294 - Pages: 14