Marketing Website

In: Business and Management

Submitted By kedarikiran
Words 332
Pages 2
Errors on the website

Apartments tab * In the subject body there is a typing mistake (Password for the Internet). * Under floor (Space). * In the footer Apartments spelling was given wrong.
Facilities around tab: Not working.
Reservation Tab: Availability (Spelling).
Privacy policy: Not working.
Terms of Service: Check out time needs to be changed.
Copyright 2009 should be changed to copyright 2011.

Findings from other websites * Phone numbers and E-mail address is given on the home page towards the right hand corner. * A clear map route is given in the contact us page. * Many websites have an online chat feature enabled; this will allow the customer to chat with a representative of the hotel before booking. * Many have a dedicated tab called Blog where they published articles about the surroundings, this might help in attracting the visitors as we are close to many visitor attraction spots. * Facebook and Twitter pages are linked to the site. * Picking up guests from the Airports with reasonable charges. * There should a new tab called about us; this will give the information about the Hotel like when we started and what we are. This will give us an opportunity to boost about out brand and services. * One minute videos of both empty rooms as well as while serving customers.

Ideas * Collecting E-mail address of the customers and sending those surveys to rate our performance, this will make the customer think that we care for their opinion. This will also help us to reduce the negative rating on various trip advisor sites. * There is a need to maintain relationship with the existing customers as word of mouth work wonders for any business, so we have to send them discount codes or E-mail greetings on their birthdays/ anniversaries. * Sending a post stay “Thank you” E-mail for giving us the…...

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