Free Essay

Leadership

In: Other Topics

Submitted By tarunmec
Words 2946
Pages 12
Tarunkumar Patel
MGMT 407-10 Executive Leadership
Course Paper
Topic: Crisis Management
Instructor: Mr. Cleamon Moorer
Introduction:
I decide to work on a topic of Crisis Management. It is the process of preparing for and responding to an unpredictable negative event to prevent it from escalating into an even bigger problem, or worse, exploding into a full-blown, widespread, life-threatening disaster. Crisis management involves the execution of well-coordinated actions to control the damage and preserve or restore public confidence in the system under crisis. Crises are no longer an aberrant, rare, random or peripheral feature of today’s society. They are built into very fabric and fiber of modern societies. While not all crises can be foreseen, let alone prevented, all of them can be managed far more effectively if we understand and practice the best of what is humanly possible. Crisis management is no longer only for those assigned to the task; it is for each and every person. Every experience of a disaster has shown how ordinary people have to rise to the challenges of a crisis. Crisis management efforts should be directed towards helping the organization recover and rise from the embers of the crisis and ensure continuity.
The field of crisis management deals with human-caused crisis and natural disasters. It’s hard for human to stop natural disasters to happen but definitely with the advancement of technology we can now take some pre steps to cause a big loss. While human-caused crisis are not inevitable. They do not need to happen and so the people are extremely critical of those organizations or governments that are responsible for their occurrence. A well organized system with can help organizations to control crisis.
Sub Topics:
( I ) Global financial crisis from 2008 to present.
The 2008–2012 global financial crises, also known as the Global Financial Crisis (GFC), late-2000s financial crisis or the Great Recession is considered by many economists to be the worst financial crisis. “The immediate cause or trigger of the crisis was the bursting of the United States housing bubble which peaked in approximately 2005–2006 and then the first indications of a serious crisis appeared in January 2008. On 15 January, news of a sharp drop in the profits of the Citigroup banking led to a sharp fall on the New York Stock Exchange. On 21 January a spectacular fall in share prices occurred in all major world markets, followed by a series of collapses. A number of American and European banks declared massive losses in their 2007 end of the year results. Later months of the year witnessed the bankruptcy of Lehman Brothers, a 158-year old investment bank, the takeover of the stock-broking firm and investment bank Merrill Lynch, and the move by Goldman Sacks and Morgan Stanley to seek banking status in order to receive protection from bankruptcy. During the same weeks, the remaining four investment banks on the Wall Street all went under in one way or another. To stop further collapse and to ward off total economic catastrophe, the US government made its most dramatic interventions in financial markets since the 1930s. Only the infusion of hundreds of billions of dollars into the US banking system, coinciding with equally colossal interventions in Europe, staved off an entire crash of the world’s financial markets” (Elliott).
Following are some of the moves, which contribute to global financial crisis
“1. Repeal of Glass-Steagall: The 1999 repeal of the Glass-Steagall Act helped create the conditions in which banks invested monies from checking and savings accounts into creative financial instruments such as mortgage-backed securities and credit default swaps, investment gambles that led many of the banks to ruin and rocked the financial markets in 2008”(Marlin).
2. “Off-the-Books Bank Accounting: Holding assets off the balance sheet generally allows companies to avoid disclosing “toxic” or money-losing assets to investors in order to make the company appear more valuable than it is”(Weissman).
“3. CFTC Blocked from Regulating Derivatives: Financial derivatives are unregulated. By all accounts this has been a disaster. Warren Buffett warned they represent "weapons of mass financial destruction". They have amplified the financial crisis. The Commodity Futures Trading Commission (CFTC) sought to exert regulatory control over financial derivatives during the Clinton era, but failed to get the authority. The non-regulation of financial derivatives was again assured in 2000, with the Commodities Futures Modernization Act” (Marlin).
4. “Excessive Capital Leveraging Was Encouraged: In 1975, the Securities and Exchange Commission (SEC) promulgated a rule requiring investment banks to maintain a debt-to-net-capital ratio of less than 15 to 1. In 2004, however, the SEC succumbed to a push from the big investment banks, led by Goldman Sachs, and authorized investment banks to develop net capital requirements based on their own risk assessment models. With this new freedom, investment banks pushed ratios to as high as 40 to 1Meanwhile global bank regulators allow commercial banks rely on their own internal risk-assessment models” (Marlin).
5. No Predatory Lending Enforcement: Banking regulators retained authority to crack down on predatory lending abuses, but they sat on their hands. Under the doctrine of "assignee liability," anyone profiting from predatory lending practices should be held financially accountable. With some limited exceptions, however, assignee liability does not apply to mortgage loans.
6. Bank Merger Mania: “Megabanks achieved too-big-to-fail status. While this should have meant they be treated as public utilities requiring heightened regulation and risk control, other deregulatory maneuvers enabled them to combine size, explicit and implicit federal guarantees, and reckless high-risk investments”( Marlin).
7. Credit Rating Agency Failure: Wall Street packaged mortgage loans into pools of securitized assets and then sliced them into tranches. The resultant financial instruments were attractive to many buyers because they promised high returns. But pension funds and other investors could only enter the game if the securities were highly rated. The credit rating agencies enabled these investors to enter the game, by attaching high ratings to securities that actually were high risk. The Credit Rating Agencies Reform Act of 2006 gave the SEC insufficient oversight authority. The SEC must give an approval rating to credit ratings agencies if they are adhering to their own standards -- even if the SEC knows those standards to be flawed.
Above mentioned are the reasons why global financial crisis occurs and made a huge damage to world economy now following are some of the steps required to bring economy back on the track.
1. Getting a grip on housing: “The most constructive single step on the road to higher economic growth is to get housing back on track. Housing is important not only because of its stand-alone economic benefits but because it spurs consumer spending and helps to lift the property and sales tax base of state and local governments.” (Fosler)
Housing activity remains at only about one third of what have been historically reasonable levels of housing activity. Home prices are still under pressure. Reported inventories of unsold houses are extremely high and even higher in actuality given the number of houses that are held off the market because of adverse conditions. Probably the most striking single statistic is homeowners’ equity as a percentage of household real estate. The mortgage binge helped to take homeowners’ equity from 60 percent of the total value of household real estate holdings where it had been since the late 1980s to the early 2000s to less than 40 percent today. This burden is not felt only by those who are directly involved but it suppresses the willingness to make new housing investments and/or commitments for big-ticket items like cars or furniture.
Something that is this comprehensive, although it may be structured differently, needs to be done today.
2. Restoring manufacturing in America: “A second practical approach to improving economic growth would be to increase the share of manufacturing activity in the U.S. economy. If we look back to the 1990s, manufacturing was about 17 percent of the economy, compared to about 12 percent today. After all, manufacturing is pulling more than its weight as a job creator at the moment. There are lots of approaches here These include public/private partnerships to expand domestic supply chains, increases in education and training of engineering, machining, and modern manufacturing skills especially at the junior college level, and support for U.S. manufacturers to identify and penetrate international markets” (Fosler)
3. Budget balancing: We have to think through how government can support a growth objective like the one laid out above while at the same time substantially restructuring important entitlements like Medicare, Medicaid and Social Security, and the federal tax system through tax reform. What is needed is a wholesale rewrite of the government’s role in these important entitlement programs in a way that clarifies government and individual responsibilities and leverages U.S. innovation and competitiveness to create greater private opportunities to meet these important social needs. The health care delivery system could be larger, more flexible, more cost competitive and offer many more and higher wage employment opportunities than it does now.
4. Eliminating Personal Debt: Eliminating each of our personal debts will free more money to buy more products. Yes, while paying off debt, the economy will suffer. But once it's done and everyone is spending again, our economy will boom.

( II ) Corporate crisis of company “Mattel”
A corporate crisis often results when an organization is accused publicly of violating the social norms of corporate behavior, thereby engendering public hostility. Although lawsuits, prosecutions and governmental hearings often result, they are the tip of the iceberg. The more perilous risk is erosion of public trust, leading to lost customers.
“In the past, corporate crises fell into two broad categories: incompetent acts and intentional acts. Organizations facing a crisis typically had a window of opportunity to react and minimize any damage to their reputations because the major media delivered news to the public twice a day, in the morning and the evening. Regardless of the truth of any public accusation, how an organization reacts to it can make all the difference” (Dalagan).
Consider toy manufacturer Mattel's response to a recent crisis and how it affected the outcome. Mattel founded in 1945 is world’s largest toy making company producing over 800 millions toys annually” (Group D2). “In the summer of 2007, a French retailer informed California-based Mattel that an independent testing company had found high levels of lead in some of its toys. Mattel conducted an internal investigation, which confirmed the French finding and traced the problem back to a supplier in China. Rather than wait for the Consumer. Product Safety Commission to determine whether it was required to recall its toys, Mattel voluntarily recalled 1.5 million units, nearly a million of which had been sold or shipped to U.S. retailers. Although the recall was broader than necessary, Mattel decided to be cautious and also announced that it would review its own practices to ensure product safety.” (Trustee) The company then flew a delegation to China to meet with manufacturers and suppliers to require them to sign a new safety contract. In announcing the recall, Mattel explained the source of the problem and identified the supplier. “CEO Robert A. Eckert told customers: We realize that parents trust us with what is most precious to them.... Our goal is to correct this problem, improve other systems and maintain the trust of families that have allowed us to be part of their lives by acting responsibly and quickly to address their concerns." Although the company initially suffered some consumer backlash, Mattel's reputation and the value of its stock suffered no lasting damage. This case shows how even the perception of potential responsibility requires organizations to handle any crisis situation. (Trustee) Following are some steps to manage crisis effectively for any corporate.
1. Establish a crisis-management team: Every organization must ensure that the right leaders are in place and aligned to manage a crisis successfully. “The crisis-management team should be small and, at minimum, include a senior executive and representatives from the legal, public affairs and public relations departments. The team should have a designated leader who ensures decisions are made and should be overseen by the CEO and the hoard, who have final approval over the organization's response.” (Trustee)
2. Define the crisis by quickly communicating accurate, critical information: “Reporters, bloggers and other activists often are first on the scene during a crisis. However, the sooner an organization takes charge of communication, the better it can minimize the damage. Although social media present new challenges, an organization must make every effort to be the main source of information during a crisis. This may require a response before all facts are available, but it is important for organizations to establish credibility and concern for those affected.” (Baron)
3. Apologize publicly if the organization has done something wrong: If a crisis results from an organization's acting intentionally or incompetently, it should apologize for doing so. Organizations may hesitate to apologize because of the potential impact on future litigation and should keep this in mind as they craft their response; it was also the first to comply with the Food and Drug Administration's new anti-tampering regulations, which drew praise for the company in the aftermath of the crisis. (Baron)
4. Make sure that the cause of the crisis has been mitigated: Organizations must take steps to avoid additional harm. For example, Mattel immediately asked the public to send all their toys back to store so that organizations reputation will not be harmed more. (Trustee)
5. Identify the right representative for the job: “While many companies successfully have used a spokesman or spokeswoman from senior management during a crisis, they are not always the best choice. Hearing from top management shows the public that the organization is engaged fully in addressing the issue.” (Mitroff)

Conclusion & Limitations:
“Many crises can be prevented and others significantly mitigated if boards and leaders ensure that a well-designed crisis-management plan is in effect” (Jindal). Even after crises occur, a plan that is executed effectively can position a hospital to minimize damage and lay a foundation to regain and maintain the public trust, a responsibility at the heart of effective stewardship and governance.” The most successful way to manage a crisis is to prevent it in the first place. The best crisis-management plans identify and resolve problems before they get out of control.
Effective leadership can definitely help to prevent crisis. In case of global financial crisis which start in 2007 there could be some steps if taken by new president Barak Obama could have taken some wise decision and help economy be better. For example Obama hasn’t change my of its team compare to previous president Mr. George W. Bush. Obama recruit same people who were in earlier team and they haven’t done anything special to bring back economy on right track. As we mentioned earlier that chose a right team is very important to for the effective crisis management which Mr. Obama definitely fail to do.
There are also some limitation when we are talking about crisis management as definitely we can take all necessary steps to bring back economy on track but we are not sure that how economy going to respond to it. For example government gave lots of stimulant package to bring economy back on line but they haven’t responded in the way economist think. So it need some further study how economy works to the actions we take. While in corporate crisis organizations can develop crisis management team but there is no guarantee that how employees will work with full ethics and dignity. So we have to develop a team with no loop holes in it and it’s a great challenge to organizations as well as whole system.
References
Baron, David P. "Mattel: Crisis Management or Management Crisis." Harvard Business Review. Stanford Graduate School of Business, 29 July 2008. Web. 17 Apr. 2012. <http://hbr.org/product/mattel-crisis-management-or-management-crisis/an/P59-PDF-ENG>.
Dalagan, Cesar. "Crisis Communication." HubPages. Hub Pages. Web. 23 Apr. 2012. <http://cesardalagan.hubpages.com/hub/Criisis-Communication>.
Elliott, Larry. "Global Financial Crisis: Five Key Stages 2007-2011." The Guardian. Guardian News and Media, 07 Aug. 2011. Web. 22 Apr. 2012.
Fosler, Gail. "The GailFosler Group." Getting Back on Track -. 17 Aug. 2011. Web. 22 Apr. 2012. <http://www.gailfosler.com/featured/getting-back-on-track>.
Group D2. "Crisis Management Mattel Inc." Upload & Share PowerPoint Presentations and Documents. Mattel Inc. Web. 23 Apr. 2012. <http://www.slideshare.net/ruchi070186/crisis-management-mattel-inc>.
Jindal, Bobby, Peter Schweizer, and Curt Anderson. Leadership and Crisis. Washington, D.C.: Regnery Pub., 2010. Print
Marlin, John Tepper. "How the Financial Crisis Happened." The Huffington Post. TheHuffingtonPost.com, 05 Feb. 2009. Web. 23 Apr. 2012. <http://www.huffingtonpost.com/john-tepper-marlin/how-the-financial-crisis_b_172964.html>.
Mitroff, Ian I. Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster. New York: American Management Association, 2005. Print
Trustee Workbook 3." Skokie Public Library. Trustee, July-Aug. 2011. Web. 22 Apr. 2012. <http://encore.skokielibrary.info:50080/ebsco-web/ehost/pdfviewer/pdfviewer?sid=8e44a32f-1642-4d08-87f1-fa03fb3cb833%40sessionmgr112&vid=2&hid=113>.
Weissman, Robert. "CityEconomist." : How the Financial System Was Taken Down. City Economist, 08 Mar. 2009. Web. 21 Apr. 2012. <http://cityeconomist.blogspot.com/2009/03/how-financial-system-was-taken-down.html>.…...

Similar Documents

Premium Essay

Leadership

...Leadership…changing over the years. The study of leadership and its styles over the years has proven to be quite a challenge owing to its abstract nature and differences in perception, making an objective discourse rather difficult. Over the years, different researchers have come up with models of their own, as they attempted to explain leadership and the various roles it encompasses. It is therefore a fruitful approach to first consider the major theories on the topic. This would help us better comprehend the evolution of perceptions on leadership, and help us explain the connection between leadership and motivation as we proceed through the report. * Trait studies of leadership Early studies on leadership focused on identifying the personality traits that contributed to success as a leader (Argyris, 1955; Mahoney et al., 1960). The underlying assumption in these studies, known as trait studies, was that successful leaders had innate qualities that could not be ‘learnt’, which made them different from non-leaders. In short, successful leaders were born, not made. Discussions of leadership in the 20th century essentially began with the trait approach. While this perspective is now seen as incomplete, there has been recent renewed interest in characteristics of effective leaders. In spite of the questionable premise of trait theory as originally conceived, recent research has identified some traits associated with effective leaders: intelligence, self-confidence,......

Words: 4521 - Pages: 19

Premium Essay

Leadership

...active world lot of attention have been shed on leaders and various notions of leadership linked with them. Peter Drucker, in his work in 1954 pointed out that “Leadership is of utmost importance. Indeed there is no substitute for it. But leadership cannot be created or promoted. It cannot be taught or learned”. In an orthodox composition on ‘Kantian theory of Leadership’, Bowie mentioned that “leader has a hierarchical and even elitist connotation, opposite to Kant’s moral (basically egalitarian) philosophy” (Bowie, N, 2000).As per Machaivelli “power was seen as the sole purpose of leadership”. (Machiavelli, N, 1952). Were as academicians like Schiro, J. B. (1999) whose view is more vigorous; “Leadership is an elusive concept, so there are many definitions of leadership and many ways to view leadership”. Introduction Leadership is not something that executives do, for leadership requires a willingness to sacrifice for others. (Maxwell, 2003) Leadership and management are crucial for success. Leadership is a quality hidden in the personality of a human being. Human personality is very complex and it is very difficult to grade individuals according to one’s personality. Leadership, on the other hand, depends on the organic structure of the personality which includes experience, skill, responsibility, intelligence, power of organizing people and social interaction. Leadership is an indispensable activity, which every leader has to perform for......

Words: 2616 - Pages: 11

Premium Essay

Leadership

...60 Academy of Management Perspectives February A R T I C L E S Leadership and Neuroscience: Can We Revolutionize the Way That Inspirational Leaders Are Identified and Developed? by David A. Waldman, Pierre A. Balthazard, and Suzanne J. Peterson Executive Overview Recent advances in the field of neuroscience can significantly add to our understanding of leadership and its development. Specifically, we are interested in what neuroscience can tell us about inspirational leadership. Based on our findings, we discuss how future research in leadership can be combined with neuroscience, as well as potential neurofeedback interventions for the purpose of leadership development. We also consider ethical implications and applications to management-related areas beyond leadership. L eadership development is a multibillion-dollar industry, with in-house as well as external consulting groups offering leadership development techniques and programs for their clients. The efficacy of traditional leadership development methods, however, has recently been called into question (Haines, 2009), with many researchers recognizing the need to go beyond traditional leadership assessment methods, which typically involve evaluating leader behaviors and qualities through some sort of survey process through which followers or peers rate a leader’s effectiveness. In particular, recent advances in neuroscience are expanding our understanding of behavior and......

Words: 9673 - Pages: 39

Premium Essay

Leadership

...LEADERSHIP Tamethea C. Willis Simmons College Leadership and Management NU 454 Leadership “Effective leaders bring out the best in people by stimulating them to achieve what they thought was impossible” (Leadership Education and Development INC. [LED], 2007, expression 17). It is often heard that an organizations success is based on the strength and effectiveness of its leaders. As concepts and theory’s of leadership continue to evolve, it is paramount that the proper leader is chosen to be the change agent in today’s workforce. In the context of this paper, I will define leadership; assess my own leadership style and my peer’s perception of my style, distinguish what type of leadership I work best under, and the style of leadership of my current manager. When choosing a leader, there are three aspects that should be considered: people, influence and goals. In the words of Richard L Daft, Jr. Professor of Management at Vanderbilt graduate school of management, “Leadership occurs among people, involves the use of influence, and is used to attain goals…Thus, leadership as defined here is the ability to influence people towards the attainment of goals” (Daft, 2000, p. 502). However, other theorist and researches have not come into agreement on what the definition of a leader should be. Early leadership definitions placed emphasis on the leader’s behavior or traits, while contemporary definitions of leadership places greater focus on......

Words: 808 - Pages: 4

Premium Essay

Leadership

...Transformational leadership in the South African public service after the April 2009 national elections Authors: Manasseh M. Mokgolo1 Patricia Mokgolo2 Mike Modiba3 Affiliations: 1 Department of Human Resources Management, University of South Africa, South Africa Learning and Development Unit, Tromso Management Consultants CC, Boyne, South Africa 2 Orientation: The implementation of transformational leadership in public services after national elections has been well recorded in other parts of the world. However, this is not the case in South Africa. Research purpose: The purpose of the study is to determine whether transformational leadership has a beneficial relationship with subordinate leadership acceptance, job performance and job satisfaction. Motivation for the study: Leadership is a critical issue that the public sector needs to address in order to survive and succeed in today’s unstable environment. According to Groenewald and Ashfield (2008), transformational leadership could reduce the effects of uncertainty and change that comes with new leaders and help employees to achieve their objectives. Research design, approach and method: The sample comprised 1050 full-time employees in the public sector based in head offices. The measuring instruments included the Multifactor Leadership Questionnaire (MLQ), the Leadership Acceptance Scale (LAS), the Job Satisfaction Survey (JSS) and the Job Performance Survey (JPS). Main findings: Transformational leadership had a......

Words: 7811 - Pages: 32

Premium Essay

Leadership

...Meaning of Leadership The word leadership is a sophiscated, modern concept. In earlier times, words meaning “head of state”, “military commander”, “princeps”, “proconsul”, “chief”, or “king” were common in societies. There are many different definitions of leadership as there are persons who have attempted to define the concept. There are 12 definitions about leadership. Leadership as a Focus of Group Processes, leader as a focus of group change, activity, and process. Leader are influenced by the needs and wishes of the group members; in turn, they focus the attention and release the energies of group members in a desired direction. The leader may not be separated from the group, but may be treated as a position of high potential in the field. When conceived in terms of the dynamics of human social behavior, leadership is a function of needs existing within a given situation, and consists of a relationship between an individual and a group. This emphasis on the leader as the center, or focus, of group activity directs attention to group structure and group processes in studying leadership. Leadership as Personality and Its Effects, a leader as a person who possesses the greatest number of desirable traits of personality and character. Any person who is more than ordinarily efficient in carrying psychosocial stimuli to others and is thus effective in conditioning collective responses may be called a leader. Leadership as the Art of Inducing Compliance, leadership as the......

Words: 679 - Pages: 3

Premium Essay

Leadership

...Code 5741/41 LEADERSHIP –THEORY AND PRACTICE This essay will review the theory of leadership from early in the last century and critically assess the most relevant areas under debate. Theory What is leadership? Leadership is of itself constantly in debate, what is it, do we need it and how does it work are just some of the questions in what remains a live and ongoing debate. Whilst there are many definitions available in the wide array of literature the one selected here is that of Rost[1] who said” leadership is an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes” having analysed the definitions of leadership used in the literature from 1900-1979 . At its most fundamental level there is a great deal of discussions about what is leadership and what is management with authors such as Kotter[2] who describes a leader as someone who creates an agenda through the establishment of a vision and gives direction to help align the followers to achieve a successful outcome , compared to his arguably less positive description of a manager as someone who prepares plans and budgets, organizes and staffs the team and monitors the results against a plan, hence the manager is seen to provide order, consistency and predictability. Rost on the other hand argues against this[3] “up with leaders and down with management” approach which he suggests Kotter’s approach describes and concludes this obsession with leadership is not......

Words: 1829 - Pages: 8

Premium Essay

Leadership

...Strategic leadership – what does it mean? Defining strategic leadership has proven a difficult task, due to the complex nature of the term, and also vast amount of literature to date. Davies et al (2003:303) argues that a strategic leader “can see the future, bigger picture for organisation as well as understand the current contextual setting of the organisation”. However, Rowe (2001:81) describes strategic leadership “as the ability to influence others to voluntarily make day-to-day decisions that enhance long-term viability of the organisation while maintaining its short-term financial stability”. Consequently, strategic leadership was quantified as the “ability to anticipate, envision, maintain flexibility, think strategically” (Hitt et al. 2003, cited in Rowe 2001:83). In light of the above, strategic leadership can be seen as the direct influence on organisational processes that achieves performance outcomes. It requires both flexible, adaptive capabilities and the need to engage in managerial ethos; essential features according to Boal and Hooijberg (2001). The need for strategic leadership The global economy can be seen as a fluid entity, constantly changing and moving in different directions. With this comes uncertainty and the need for leaders to think strategically in today’s organisations. “Mobilising an organisation to adapt its behaviours in order to thrive in new business environments is critical” (Laurie 1997:124). This was an early opinion about......

Words: 1482 - Pages: 6

Premium Essay

Leadership

...Table of Contents 1.0 Introduction 2.0 Literature review 2.1 Leadership 2.2 Leadership Theories 2.3 Leadership Styles 2.4 Impact of Leadership on Organizations 3.0 Analysis and Findings 4.0 Conclusion References 1.0 Introduction Over the past decades the study of leadership has been carried out by a number of different scholars. The study of leadership has been faced with challenges of a number of definitions. However, these definitions have shown the significance of leadership among a group of individuals, and organisations. Three contemporary views on leadership have been provided by known scholars, such as transactional leadership, transformational leadership, and charismatic leadership views. In the globe today, people witness or work with several leaders with different types of leadership styles in their organisations. However, there are two major leadership theories that define or assume there is a particular personality or behavioural characteristics that leaders share. Leadership has been one of the most discussed and debated topics in social sciences. These debates and discussions have shown how vital and important leadership is regarded. The objective of this paper is to discuss the importance of leadership. The following section would provide a literature review. Thereby defining leadership and its importance, the impact of leadership in organizations. 2.0 Literature review Leadership in the past decades has been one of the most debated and......

Words: 499 - Pages: 2

Premium Essay

Leadership

...Discussion 3 3.1 Strategic leadership 4 3.2 Transformational leadership 4 3.3 Transactional leadership 5 4.0 Issues 5 4.0.1 Corporate vision and mission 5 4.0.2 Cultural diversity 6 4.0.3 Nurturing and delegation 6 4.0.4 Teamwork 6 5.0 Impacts 7 5.0.1 Unity of working teams 7 5.0.2 Setting organizational tone, strategy and right culture 8 5.0.3 Improved individual employee personal performance 8 6. 0 Conclusion 9 REFERENCES..................................................................................................... 10 1.0 Executive summary The hospitality industry has had great evolution over ages especially so in the aspect of leadership and management. It is one of the most dynamic industries across the globe in the modern day context with so much differentiation of products and embracing varying leadership styles in order to cope with the ever-increasing pressure in competition. It is in this understanding that this paper intends to critically analyze the leadership style upheld by the Hilton global hotel with special attention to the leadership of the serving CEO, Christopher J Nassetta. 2.0 Introduction Leadership is the art of imparting influence to people and making them willingly cooperate towards realizing an organizations purpose. In our analysis, Christopher, the CEO to Hilton Hotels exhibits great aspects of a leader and practices a range of leadership styles. In particular, he practices strategic leadership styles which entails......

Words: 2681 - Pages: 11

Premium Essay

Leadership

...Leadership September 8, 2013 MGMT 1115 Instructor: Sandi Wakefield Leadership is the ability to inspire confidence and support among the people who are needed to achieve organizational goals. Leadership involves establishing a vision that is clear to others so that they will follow specific goals willingly. In leadership this person will guide and or direct a group of people. A person that has leadership skills always steps up in crisis, and has the ability to act and think in difficult crisis. Leadership cannot be taught like management can, it may be learned and improved through mentoring and instruction. Whereas, with management one act as a boss and a implementer. In management a person produces order, stability, and expectedness. As oppose to leadership this person produces change and adaptability to new products, new markets, new customers, and new work processes. (DuBrin, The Nature and Importance of Leadership, 2010) According to Ernie DiMattia in the Library Journal, leadership and management are two related terms related to the operation of any successful organization. He states that leadership refers to someone who guides or influences others while management is the process of directing or administering. Motivating different level of staff members encouraging them and organizing them, maintaining stability, and balancing external change with internal culture, are some of the ways leadership and management are internally linked. Not all leaders manage and...

Words: 1266 - Pages: 6

Premium Essay

Leadership

...Title: Effective Leadership Introduction: Leadership is "the conduct of an individual when he is guiding the activities of a group towards a collective goal". A leader is described as someone who sets supervision in an effort and influences people to pursue that direction. How they establish that direction and influence individuals depends on a variety of factors. Before I get started, let me characterize leadership according to all the books and academic journals I have read. Leadership is a course of action by which a person inspires others to accomplish a purpose and manages the organization in a way that makes it more systematic, coherent and run like an excellent tuned engine. Leaders carry out this practice by applying their leadership characteristics, such as vision, attitude, values, ethics, character, intelligence and skills. “Effective leaders rely more on personal power than on position power,” albeit your position in an organization as a manager, administrator, lead, etc. gives you the power by virtue of the position to accomplish specific tasks and objectives in the organization, this authority does not make you a leader...it merely makes you the person in charge by the position. Leadership varies in that it makes the followers want to accomplish high goals, rather than merely bossing or dictating people around. Leadership is said to be a whole lot and nothing. It is everything because it can be established at all levels in organizations, not just at the......

Words: 2098 - Pages: 9

Premium Essay

Leadership

...Evaluation of Leadership in private sector organizations in Aruba Faculty of Hospitality & Tourism Management Leadership and Management Midterm Report Abstract This paper brings forward the key aspects of the Aruban Entrepreneur. These would be discussed and related to different theories. To obtain these aspects of entrepreneurial activity two local entrepreneurs were interviewed and their philosophies were put into this paper. Beside the key aspects this paper would also discuss entrepreneurship, entrepreneurship, the relationship between entrepreneurship and economic growth and the common traits and skills of the Aruban entrepreneur. Abstract Content Introduction to the organization Current leadership Scientific analysis and diagnosis of leadership Areas of improvements Recommendations Critical reflections Resources Introduction As part of the Master’s program at the University of Aruba, in the Faculty of Hospitality & Tourism Management Studies, in the course “Leadership & Management”, it is required to submit a paper on the “Evaluation of leadership in private organizations in Aruba”. More specifically, this paper will have an in depth look at the leadership styles within the Aruban businesses and analyze and explained the findings/ observations based on leadership theories. More particular, we will try to uncover the different leadership models that can be applied in order to improve effectiveness and efficiency, overall......

Words: 2906 - Pages: 12

Premium Essay

Leadership

...ADEOYE MATRIC NUMBER: PG/SMS/014/14495 COURSE CODE: BUS 838 COURSE TITLE: MANAGEMENT THEORY. TOPIC: LEADERSHIP DATE: AUGUST, 2015 An Assignment Submitted To Prof. J.O. Adetayo OUTLINE: A. Introduction B. The Concept of Leadership C. Conclusion D. References INTRODUCTION There is nothing elusive about leadership. Although great leaders may be rare as great runners great partners or great actors, everyone has leadership potential just as everyone has some ability at running painting and acting. (The management bible leadership is about knowing what the next step is (John Adair). Ref: Neil Flamaga & Jaruis Finger (2004): The management bible cape town Zebra Press. Leadership is not an exclusive club for those who are born with it. Employees generally follows their leaders. They are therefore much likely to comply with laws and guidelines when leaders show high commitment to compliance. Leaders must set a good example and clearly communicate their expectations. Compliance with regulations much more likely when leaders develop and carry out programs that emphasize the goals of regulation such as diversity and safety. Various programme should be carefully developed and communicated to increase employees knowledge and motivation (Stewart & Brown, 2009). The Black ants filled out aimlessly without a leader. (French Proverb) a lot leadership has a lot to should in the direction of the human efforts towards organisational goal achievement.......

Words: 3263 - Pages: 14

Premium Essay

Leadership

...Management http://jom.sagepub.com/ Servant Leadership: A Review and Synthesis Dirk van Dierendonck Journal of Management 2011 37: 1228 originally published online 2 September 2010 DOI: 10.1177/0149206310380462 The online version of this article can be found at: http://jom.sagepub.com/content/37/4/1228 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://jom.sagepub.com/content/37/4/1228.refs.html Downloaded from jom.sagepub.com at The Hebrew University Library Authority on June 29, 2011 Journal of Management Vol. 37 No. 4, July 2011 1228-1261 DOI: 10.1177/0149206310380462 © The Author(s) 2011 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav Servant Leadership: A Review and Synthesis Dirk van Dierendonck Erasmus University Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conceptual model of servant leadership is presented. It is argued......

Words: 17936 - Pages: 72