Interpersonal Communication

In: Business and Management

Submitted By honorurecords
Words 4077
Pages 17

Leadership and Organizational Behavior in Action
Course Project
Eva Bonilla, Cristina Paliferro, Michael McClure, Spiro Tromboukis,
MGMT591, Leadership and Organizational Behavior
Professor Daniel M. Vonder Heide
October 11, 2015

This paper will provide a brief introduction of interpersonal communication. How effective and ineffective ways for sharing information, and ideas among other individuals. It can explain how the communicators, the message, noise, feedback, and the context channel are received. Communicating properly is a way to help individuals build trust and respect with each other. However, communication is important in learning and accomplishing goals. Even if a person would to use body language is a way of sharing ideas feelings and how committed a person is. Communication is one of the effective ways for a group to share ideas; however, communication can be ineffective with e-mails, texting, writing, and one of the biggest impacts is technology. Technology is a great deal but can impact how communication is presented.
Technology is one of the best tools to have; technology is what keeps an office running smoothly. If technology does not work properly then it can impact an organization in different ways. The impact could be ways of communication, sending out email and how the receiver, receives it. Technology has its impact with text messaging and e-mail communication; because using this type of technology can limit an individual in using proper English, and grammar. Therefore, these types of communication can impact a person professional environment. Using technology is fast, fun, and easy; however, technology can lead to misunderstanding among individuals, which will impact…...

Similar Documents

Interpersonal Communication

...Interpersonal Communications 1 Interpersonal Communications Report Nadine L. Carter CA 104 Park University 12-05-04 Interpersonal Communications 2 Interpersonal communications is the flow of communication from individual to individual in either a face-to-face or group setting. The primary manner in which we relate to and learn from people in their environment is through interpersonal communication. The way we receive and transmit information depends on how well we know ourselves and others. In this report I will discuss self-concept, perceptions, assertiveness, self esteem and stereotyping. I will use a few personal illustrations to relate the material to the text, and I will conclude with a statement on what I've learned and how relevant the material has been to me. Interpersonal Communications 3 Self concept is the way individuals see themselves. It is shaped and reshaped by our personal experiences and our relationships with others. The successes and failures that many people experience in many areas of their lives can be related to the ways they have learned to view themselves. Franken (1994) states that "there is a great......

Words: 1979 - Pages: 8

Interpersonal Communication

...Role Of A Greeting Card In Interpersonal Communication Can a Christmas Card or a Birthday Card be better than a gift? I’m sure many people would answer that question with a resounding NO! My answer would be a resounding YES! How many times have you heard someone say “don’t buy me a card, they’re a waste of money”? Maybe you’ve even said it yourself. Well, I simply cannot agree with that thought. No matter what occasion or what holiday is being observed or celebrated a card is a special remembrance of that moment or place in time. But you may say, you can remember a day or a time without a card to remind you; or perhaps you may say you should live in the moment and not be concerned so much with remembering the past. After all a card is just a few lines of sentiment that can be delivered in person without the bother of making or shopping for a card. True but the card you spend time shopping for today may become very important in your future. Now Christmas cards are a special category and the days of sending cards to just about everyone you ever knew seem to be part of the traditions that are slowly fading away. Greeting card is not just a small piece of printed paper or hand painted card and it has got lots of importance. Traditionally, it has been a medium to express love, affection, care and lot more emotions to the friends and family members. These cards provide a gentle way to express the feelings towards the receiver in the most......

Words: 655 - Pages: 3

Interpersonal Communication

...Police Report 1 Police Report University of Phoenix CJA 363: Interpersonal Communications Police Report 2 Introduction Police reports serve as a valuable information gathering tool. They are heavily relied upon for their accuracy and accountability of all events that took place at the incident. The report is taken as soon as the responding officer arrives at the scene. There are several pieces of information that must be gathered in order to produce a report that will be used to account for the incidents that have taken place. Who Upon my arrival to the Marquette Market it was obvious that a burglary had taken place. I observed that the rear door had been smashed in and it was severely damaged and upon my entrance into the store the cash register had also been damaged. In the cash register there was $7.83 in cash and two checks with one being $10.00 and the other for $5.80. I also found the instrument that was used to commit these acts but, it had been wiped down and free of any fingerprints. Mr. Waters stated that he had seen Ronald Riff in the area around 12:20 a.m. He was carrying a money bag. He dropped two dollars from the bag also. At this time Ronald Riff was wearing blue jeans and a blue band jacket. What At the seen there was a hammer and Riff had been known to frequent the market and due to this. The evidence was able to make Riff a person......

Words: 544 - Pages: 3

Interpersonal Communication

...Poor Communication COM 200: Interpersonal Communication Poor Communication The article that we read this week was interesting and showed something that I have actually noticed before. I have seen and am guilty of myself of believing that I am closer and understand better certain people because of my personal relationships with them. There are certain key words or phrases that my wife and I will know and understand, but we misunderstand each other just as easily. The couples in this study seemed to have thought that their spouse would know exactly what they meant because, they are around them and speak to them on a daily basis. The very interesting part is that in fact they did not do better with their spouses than they did with strangers, and I wonder if that is because of how they said things rather than what they said. When I try to think back on if this has ever happened to me and if so how. I know for a fact that my wife and I have had moments of poor communication, and thought that we were on the same page and in fact were not. One of those moments were recently, my family was around and we were trying to be discreet in talking about our finances. We have little hint words or secret code names I guess you could say however, I thought we were talking about the code names and not our finances because in all honesty I wasn't paying complete attention since I thought we were on the same page. This is one of those times......

Words: 586 - Pages: 3

Interpersonal Communication

...There are two supporting theories we have used in this study to explain information and communication technology. The first theory is the Communication Accommodations Theory, which was first introduced by Howard Giles, explains that people customize their speech and behaviors to in reference to (Hordila & Pana 280). For example, in our study we would relate this to a figure of authority. The second theory that should be discussed is Expectancy Violations Theory. It suggests that a normal conversation between two people might be interpreted differently based on their nonverbal behaviors. This theory was created by Judee K. Burgoon in 1976. My interview with Kim Kowalachuck proved that age may be a barrier between younger and older individuals. She is the Assistant General Manager at Red Lobster for GMRI, Inc.. “I think that being younger and being in the younger generation it is easier to communicate through technology (Kowalachuck, 2013). This reaffirms our original thesis that a age can be a barrier when communication occurs, especially in the workplace. “Easier to communicate with the younger generation to conduct a broader message.” This directly correlates with the thesis that has been supported. You have to communicate more face-to-face with the older generation.” “Face-to-face interaction for our older range is 33-55” Now that we have defined that even though age might be a possible barrier how society can overcome it. First, one person communicating with another...

Words: 440 - Pages: 2

Interpersonal Communication

...This paper is to describe an organizational situation that I observed that demonstrated poor communication and had a neglect effect. Will also describe the organizational situation in detail. Including answers to the following questions. Factors that affect the interpersonal communication in this situation. Listening habits that negatively affects the business relationship or the bottom-line results. An explanation of the empathetic listening skills in this situation. The affect of listening habits that affected the business relationship. Empathetic listening advantages that may lend an improvement of the interpersonal communication in this situation. Propose a strategy that will deal with the situation using empathetic listening techniques. The organizational situation in detail. This situation happened in my workplace while working in a hospital as a home-health aide (HHA). The name of this hospital is the Halifax Medical Center that is in Florida. This situation happen with a supervisor for an appointed work team who showed very poor interpersonal communication with the team and did not communicate well any members of the team. He seems to complain about a little bit of everything that was always negative. Many times he would remove members of the team constantly and they would be put to do work elsewhere. The team-members work would be left undone until whatever work he wanted them to do was complete. Members of the team was not allowed to leave the floor until the......

Words: 1357 - Pages: 6

Interpersonal Communication

...Student Speech Professor ACTIVITY ANALYSIS 1: INTERPERSONAL COMMUNICATION I have to start by saying that the activity, "Small Talk: Oh no - not that again!," was initially much more difficult and challenging than I had expected. This was largely due to the fact that we were given a lengthy list of topics that we were not allowed to discuss with our peer, which essentially limited our repertoire of skills since we could not ask the usual questions that we might normally ask a stranger, especially a stranger at school. As the authors of Interplay point out, "if you want to start a conversation with a stranger, your chances of success increase as you have more options available" (22). As the activity started, both my peer and I looked at each other, looked at the list on the board, looked at each other again, looked at the list on the board again, and then tried to figure out a starting point for our conversation. It quickly became evident that we were both relatively uncomfortable with the activity, and that we were going to have to try to adapt to this particular situation in order to enter into a more interpersonal conversation if we had any hopes of effectively communicating with one another, based on the limitations set forth. So there I was, attempting to enter into a dyadic conversation as I tried to drown out the noise around us so that it would not interfere with the transmission of our messages. Although we were both a little uncomfortable...

Words: 495 - Pages: 2

Interpersonal Communications

...Self fulfilled prophecy is where the person (Jim) behaves in the manner that someone (his father) states he will. (Wood, 2012) I believe that Jim’s self-concept is hindering his interaction with his parents as well as his friends. As Wood states in Interpersonal Communication: Everyday Encounters, (2012) “Interpersonal communication is the primary way we build, refine, and transform relationships.” If Jim only hears the negative about his grades, he will no longer want to communicate with his father. Also if all Jim does is complaining to his friends about his father, they will not want to communicate with Jim any longer because of the negativity. As a student, my perspective on the situation is that the father is over reacting (Jim selects his father overreacting as what he notices) but means well. Jim then organizes that and attributes meaning to it by thinking that it was very easy for his father but things have changed since his father was in school. Finally, interpretation comes into effect, when Jim states that no matter how much he studies he cannot make an A, he is attributing an external factor for his failure. One tip that Jim’s father can use to help improve not only his perception of Jim but also the communication he has with his is by “Distinguishing Between Facts and Interferences.” Jim’s father is making the assumption that Jim is out there partying instead of studying but in actuality, this is a perception Jim’s father is making because of the grades.......

Words: 534 - Pages: 3

Interpersonal Communication

...Interpersonal Communication within the Movie Hitch Leanne Almon COM200: Interpersonal Communication Professor Bonnie Stiemke November 5, 2014 Interpersonal Communication within the Movie Hitch We encounter interpersonal communication in our everyday lives. Even in the movies that we watch for entertainment, we can see conflicts within the communication between characters. In the movie Hitch, which stars Will Smith, as Hitch and Eva Mendes as Sara, there are several examples of conflict when it comes to interpersonal communication. The one conflict that was most prominent within the movie was when Sara found the man responsible for the heartbreak of her best friend. When Sara investigates the “Date Doctor” to find the man responsible for her best friend getting hurt as the result of a one night stand, she is enraged when she discovers that the man that she has been seeing and getting close to, is the same man as the “Date Doctor”. She can’t believe that the man that she has fallen in love with is the same man that is ultimately responsible for her best friend’s misery. As a result of this, Sara gives Hitch the cold shoulder. She avoids him at all costs, she doesn’t return his phone calls, and she will not talk to him at all. She refuses to hear his side of the story because she has no interest in hearing his side of the story. Her behavior is called the “demand-withdraw” pattern and is when one person tries to talk to the other and is dismissed or indifferent.......

Words: 809 - Pages: 4

Interpersonal Communication

...Introduction Interpersonal communication is the interaction between two or more people. Good interpersonal communication skills are essential in the creation and maintenance of relationships with others. Dwyer (2009, p.62) explains that ‘in any context, our relationships are built through our interpersonal communication.’ Self concept, emotional intelligence, assertive behaviour, empathy and the ability to actively listen and provide feedback are all desirable interpersonal communication tools considered necessary to maintain relationships and aid in conflict resolution. Dwyer (2009, p. 152) states that ‘Conflict arises when needs are not met. Those needs can be physical, financial, social, educational, intellectual, recreational or spiritual, tangible or intangible. However, even in a situation of conflict, it is possible, by finding areas of common ground, to remove some of the differences and to emphasise the similarities while tackling the conflict and working towards the solution’. Good interpersonal communication skills help to create an understanding between persons in conflict whereby they can make common ground and have a better understanding of where the other party is coming from. Dwyer (2009, p. 175) explains that ‘Conflict expressed and addressed in ways that respect relationships and consider as many needs as possible is positive and constructive’. In order to achieve common ground, emphasise similarities and work towards conflict solutions, the communication......

Words: 1177 - Pages: 5

Interpersonal Communication

...Page 1 In order to learn more about interpersonal communication and how to improve my skills, I had a conversation with two very different people the first was a close friend on May 10, 2015, we had mother’s dinner. At my home. And discussed her substance abuse addiction and how may I help her and what treatment facilities and group meetings was available to her. And the opportunities she will have when she’s clean like her self confidence back seeing her children gainful employment and returning back to school the entire exercise took sixty minutes. My second conversation was about my studies and my previous life challenges and what I could have done differently to resolve my problems and return to my studies. This conversation occurred on June 12, 2015 at my cousin’s home in his back yard .Unfortunately the person I used to tell my troubles to my grandmother has passed away so I had to learn to speak with others instead of holding it inside. During the conversation with my friend my posture was relaxed I was learning to listen and just let her speak and not interrupt her keeping eye contact and holding her hand and crying with her. And the worried depressing look I had on my face I believe my behavior was appropriate an sincere because how well my friend and I know each other .My friend knows that my posture was relaxed I was worried about her health and well being. And I was willing to listen, and to embrace her and stand by her when she checks into rehab......

Words: 518 - Pages: 3

Interpersonal Communication

...Relations and Communication Unit title: Interpersonal Communication Assignment title: Research Report Assignment tutor: Mark Farwell Word count: 2003 Learner request for feedback: I request for a positive feedback and positive mark of my work. :) TO BE COMPLETED BY STAFF Tutor feedback: Areas of Strength: Areas for Improvement: Grade mark: Submitted on time (Y/N): Tutor signature: Date: INTERPERSONAL COMMUNICATION - THE HUMAN PSYCHE AND BODY HIDES MANY SECRETS INTRODUCTION TO COMMUNICATION: Communication with a people is a exchange useful or useless information between them. During conversation we can send or receive our message. In daily life people share knowledge, ideas, information but also feelings by using not only written or spoken words and thoughts but also body language. To be productive consumer you have to understand the emotions and indications behind the information that you exchanging in different situations with a different figures. TERMS OF REFERENCE: The purpose of this report is to analyses different behaviours within specific roles in group and self-disclosure in the closest environment – family. Self-disclosure results from interpersonal interaction rather than trait. Pearce & Sharp define that self-disclosure. This situation has a place when figure want to reveal the secret to others by using verbal or non-verbal......

Words: 2209 - Pages: 9

Interpersonal Communication

...Title Student’s Name COM200: Interpersonal Communication Instructor’s Name Date (Sample March 19, 2014) Introduction- Thesis Statement * If you’re having difficulties writing a thesis, use the thesis generator in the Ashford Writing Center - Remember, a thesis should make a claim – a definitive statement – about some issue. Here is an example: Effective communication is the most important factor in a successful relationship. Without it, chances are, a relationship will fail. 1) Body Paragraph # 1 - Explain the principles of and barriers to effective interpersonal communications. (You don’t have to list the objectives in this order, but be sure you cover all of them.) Topic Sentence: This sentence introduces your topic. All other sentences in the paragraph should support this statement. Supporting Evidence: This is where you should be using an academic source to help make your point. Remember, you are asked to use FIVE resources total, for the final and you should be ready to list three here. Two of the three you should have found on your own. While not required, it is advised that you use five in the outline. i. If you have more than one point, use a separate line for each. ii. And don’t forget citations (e.g. Bevan & Sole, 2014, p.75). Explanation of the central points from the article(s): Avoid just using a quote from a source. Explain what you think the......

Words: 743 - Pages: 3

Interpersonal Communication

...supervisor. After receiving all the information possible I would have thought about it first asked my boss for some time and then asked all three people for a meeting. (So I could better understand it). I would not have talked about it at lunch with Shelly instead I would have told her that I couldn’t talk about it because I did not have enough information. Also, I was gone so I don’t know the circumstances. I didn’t seek to understand or “Self Monitor” what I said to her. There was leanness to the conversation her and I had. Because I felt like I had an interpersonal significance with Shelly, I assumed that what she and I spoke of over lunch would be kept between me and her. If I would have been paying more attention to the detail of what Shelly was saying I may have picked up on some of the Non-verbal cues she was giving at the time, but I was too caught up in the story of what happen while I was gone. Her non verbal communication was telling me she was looking for a fight in a sense. That she really just wanted another reason to go after this particular supervisor. Instead of taking a passive approach to this situation I jumped into the middle without regard for any other parts of the entire conversation choosing instead to believe what Shelly had said was more important than what my boss had said or the other supervisor. I feel if I would have taken a passive approach I could have gleaned more important cues from the entire problem. If I had decided to take a......

Words: 1221 - Pages: 5

Interpersonal Communication

...Interpersonal communication is the technique we use to communicate our ideas, thoughts and feelings to one and other. (Eunson 2012:256) People use visual, written, oral, sense and nonverbal means to communicate. Individuals have communicated with each other for centuries through the medium of letters, telephone, groups with public speaking and one to one conversations. With the introduction of mass media ideas could spread to larger audiences however the means of imparting information required high level skills and equipment not available to the individual. The highly effective tools of the mass media have now become the tools of the individual to use in the digital age to help with interpersonal communication. Electronic communication has enhanced our ability to communicate with each other yet all these interpersonal communication tools still require social intelligence to be able to analyse a digital communication situation.

The broadcast and print media have been traditionally the way we’ve broaden our ideas and gained information. These medium used highly effective devices such as visual and audio communication through things like edited video, persuasive interviews and skillfully written articles that captured the viewers attention. In the broadcast media, of television and radio it required high level skills such as video editing, audio recording and the use of expensive and specialist equipment. Broadcast and print media, like the newspaper and television shows are......

Words: 1184 - Pages: 5