Intercultural Proficiency

In: Other Topics

Submitted By mamita
Words 2536
Pages 11
Azúcar 813 2 Irvine Clarke III, Theresa B., Flaherty, Newell D. Wright, Robert M. McMillen (2009)
Student Intercultural Proficiency From Study Abroad Programs, Journal of Marketing Education

Statement of the Problem
The problem, which is related to study abroad programs (SAPs), is clearly stated in the article’s introduction. The problem stated is “that a deficiency exists, within marketing education, of empirical evidence on the explicit impact of SAPs on student attitudes and behavior. In particular, empirical evidence is absent which specifies the characteristics of intercultural growth that are an outcome of SAP” (Clarke, Flaherty, Newell, McMillen, 2009, p. 174).

Purpose Statement
The purpose is directly stated in the article as follows, “this study… attempts to extend the marketing education literature by empirically investigating the specific intercultural proficiencies that may advance while students study abroad” (Clarke III, et. al. 2009 p. 174). The purpose then specifically addresses the benefits for marketing educators from “expanded knowledge on the possible outcomes of a SAP” (p. 174).

Background & Importance/Significance (literature review)
In this study, the literature review serves three purposes. First, it defines the specific intercultural proficiencies that are likely to advance from the study abroad experience: intercultural proficiency, global mindedness, intercultural communication, openness to diversity, and intercultural sensitivity (Clarke III, et. al. 2009). Second, the review discusses current findings regarding the impact that study abroad has had on each of these skills. Finally, the authors introduce instruments that have been used to measure these skills, such as the scale developed by Pascarella, Bohr, Amaury, Ranganathan, Desler, & Bulakowski (1994), Bennett’s (1993) Developmental Model of Intercultural…...

Similar Documents

Intercultural Concepts

...by culture, a groups norms and values. If a culture emphasizes on the importance of success and self fulfillment on a professional level for example, their culture is much more likely to have a high avoidance index, because planning and a low level of risk keeps their anxiety at a minimum. A culture whom believes in the opposite is more focused on living life stress free and copes with uncertainty with a more relaxed approach. This again, reinforces the important role culture plays at root of a country, which dictates priorities and behaviors in dealing with everyday life situations. Works Cited Hofstede, Geert. "THE HOFSTEDE CENTRE." Cultural Insights. N.p., n.d. Web. 12 July 2013. . Schmidt, Wallace V. Communicating Globally: Intercultural Communication and International Business. Los Angeles: Sage Publications, 2007. Print. Trompenaars, Alfons, and Peter Woolliams. Business across Cultures. Chichester: Capstone, 2003. Print. Trompenaars, Fons. "Welcome to the Official Website of Fons Trompenaars." Fons Trompenaars. N.p., n.d. Web. 12 July 2013. ....

Words: 648 - Pages: 3

Intercultural Communication

...COM-120 February 16, 2014 Intercultural Communication Paper I chose to write about the movie Avatar. Avatar is a science fiction movie set in the 22nd century. The film's title refers to a genetically engineered Na'vi body with the mind of a remotely located human, and is used to interact with the natives of Pandora. The story centers around a paraplegic marine named Jake Sully. Jake’s twin brother was a scientist on the planet Pandora, and part of an avatar program. When his brother died, Jake was offered his job, as he had the same DNA match up as his brother’s avatar body. Shortly after arriving, he is asked by the greedy corporate figureheads, Parker Selfridge and Colonel Quaritch, to infiltrate the native humanoid "Na'vi" people of Pandora and negotiate the surrender of their sacred tree home because there was a huge unobtainium mine worth a lot of money under the tree. If Jake agrees and is successful, he will get a spinal surgery that will fix his legs. When Jake took his brother’s job, he did not know anything about Pandora and its people. The Na’vi were a ten-foot-tall, blue-skinned native tribe, considered to be a very eco-friendly, living off the land, and only taking what they needed to survive. In addition, The Na’vi were a peaceful civilization. They did not fight amongst themselves, but worked together to grow as a whole. As Jake learned the language and culture of the Na’vi aliens, he grows to love them, and in turn, falls in love with the......

Words: 1044 - Pages: 5

Written Proficiency

...WRITING PROFICIENCY AMONG GRADUATE STUDENTS IN HIGHER EDUCATION PROGRAMS Jill A. Singleton-Jackson, B.A., M.A. Dissertation Prepared for the Degree of DOCTOR OF PHILOSOPHY UNIVERSITY OF NORTH TEXAS May 2003 APPROVED: D. Barry Lumsden, Major Professor Ronald W. Newsom, Committee Member and Program Coordinator for Higher Education William Warde, Committee Member Michael K. Altekruse, Chair of the Department of Counseling, Development, and Higher Education M. Jean Keller, Dean of the College of Education C. Neal Tate, Dean of the Robert B. Toulouse School of Graduate Studies Singleton-Jackson, Jill A., Writing proficiency among graduate students in higher education programs. Doctor of Philosophy (Higher Education), May 2003, 84 pp., 8 tables, 1 figure, references, 60 titles. This study explored the extent to which graduate students enrolled in Higher Education courses were proficient at writing. While writing proficiency has been extensively studied in elementary students, high school students, and undergraduates, little attention has been paid to formally evaluating graduate student proficiency. Despite the relatively new idea of assessing graduate student writing, it is a concern for graduate faculty and a valid area for study. This study was based on a sample of graduate students enrolled in at least one course in Higher Education at public institutions of higher education in the United States. A total sample size of 97 students was obtained. Two instruments were...

Words: 371 - Pages: 2

Intercultural Communication

... Intercultural Communication in the Global Workplace Fifth Edition Iris Varner Professor Emerita, Illinois State University Linda Beamer Emerita Professor, California State University, Los Angeles INTERCULTURAL COMMUNICATION IN THE GLOBAL WORKPLACE, FIFTH EDITON Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2008, 2005, and 2001. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOC/DOC 1 0 9 8 7 6 5 4 3 2 1 0 ISBN: 978-0-07-337774-2 MHID: 0-07-337774-0 Vice President & Editor-in-Chief: Brent Gordon Vice President EDP/Central Publishing Services: Kimberly Meriwether David Publisher: Paul Ducham Sponsoring Editor: Laura Hurst Spell Editorial Coordinator: Jane Beck Associate Marketing Manager: Jaime Halteman Project Manager: Erin Melloy Design Coordinator: Margarite Reynolds Cover Image Credit: © Photodisc Production Supervisor: Nicole......

Words: 252395 - Pages: 1010

Intercultural Conflicts

...have a subsequent thought on gain and loses, meaning that they focus on long-term success and set backs are tolerated in the process of developing. The decision taken by the Chinese company primarily focuses on future developments and tends to sacrifice the present benefit. For the purpose of cost-reduction and saving funds for future, low quality materials are used by the Chinese company. These setbacks pose challenges to the brand image and reputation. Communication System The Swedish parent company states that it has a superior power and expresses itself as “supplier of high quality all over the world” and it marks its brand as the leading one and the one that “represents high quality, experiences greater customer satisfaction and proficiency” (according to Sweden managers). Everyone in the Swedish parent company respects and practices the vision and mission statement of the company. These vision and mission statements are known by the Chinese managers in Shanghai. But their consideration states that they are not accountable for framing the company’s future. They do not consider these statements as anything of value, they believe these statements to be just sentences and not the catchphrases that can give rise to any spirits and emotions for achieving the company goals, and they believe that these statements do not contain the vision or the mission of the company. According to the Chinese managers, for the purposes of long term orientation, vision and mission statements......

Words: 5396 - Pages: 22

English Proficiency

...Proficiency Level of English Communication Skills of BSHM-HRM Students in EARIST Cavite Campus: Input for Enhancement Program In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Hospitality Management ABSTRACT English is considered as the universal language therefore it is commonly used as medium of instruction in school, home, and even in society. Being proficient in it is an edge in many aspects like in career, technology, society and even in travelling foreign countries. However,despite of the advantages of being proficient in it, still most of the students were not able to express themselves properly. For some reason, some students could not achieve this we called English Language Proficiency. This study aims to determine the English language proficiency of BSHM-HRM students of EARIST Cavite Campus, Academic Year 2014-2015. A total of fifty (50) selected BSHM-HRM students were taken as respondents of the study. The questionnaire was the data-gathering instrument used. CHAPTER 1 THE PROBLEM AND ITS BACKGROUND INTRODUCTION Hospitality Industry is one of the largest and fastest growing industries in the world. Hence, it involves dealing with different people from different countries. In order to communicate with them, English proficiency is being used. Considered as a universal language, it is no wonder that most of the universities worldwide include English as one of their major subjects. Hence, it......

Words: 7804 - Pages: 32

Proficiency Standards

...Proficiency Standards Stephanie R. Gilkinson Grand Canyon University: ESL:223N Professor McDonnel Proficiency Standards | Standard | Common Core Standard | Activity | Listening and Speaking | Standard 1: Listening and Speaking are Communication SkillsStudents will listen, speak, read, and write in English for information and understanding. Students will be able to use the basic listening strategies to use effectively and meaningfully. | SL.K.1: Students will be able to participate in collaborative conversations with peers to continue a conversation through multiple exchanges. | Throughout the day, the students will be able to use their vocabulary words by greeting one another either at their lockers or in the classrooms. Students will be able to express their feelings, thoughts, and ideas clearly. Students will be able to discuss what they would like to do over the weekend or during classroom time. | Reading | Standard 3: Reading-Comprehending TextThe students will be able to analyze text for expression, enjoyment, and response to other related content areas. The student wills be able to participate in teacher guided discussions about the title, cover, illustrations, and text. | RL.K.6: With prompting and support, the students will be able to name the author, illustrator of a story and discuss illustrations. | At circle time, the students will be prompted to discuss what the cover is about by looking the illustrations and reading some of the text of the......

Words: 746 - Pages: 3

Intercultural Communication

...Essay on intercultural communication Gabriel Spargur 10/30/2013 For my interview I decided to simply go to lunch at a Chinese restaurant. I chose this because I spent two years working in a restaurant located on the Chowan River in North Carolina for two years. The culture down there consisted of what the community referred to as river rats (folks who lived near the river and frequented such activities as fishing and boating). I wanted to contrast the two cultures and learn how differently the businesses operated. The restaurant I visited was the Golden China in the town of Franklin Virginia. When I walked in the first thing I noticed was the music. They played American style music with Chinese instrumentation, giving off a familiar atmosphere with the same effect of setting the Chinese mood. As I ate I looked around for artifacts and symbols. I noticed many hanging decorations as well as flowers and religious symbols. There was a small statue of Buddha on the checkout counter as well as a crucifix on the far wall. The food areas were also decorated with flowers which I thought might be flowers with significant meaning in their culture. After I finished and paid I explained to the young lady who was waiting on me that I was a student and was interested in interviewing anyone who worked there for a class. She spoke little English and told me that it would be difficult because of this and I noted that her body language was saying that she was not interested. She......

Words: 1604 - Pages: 7

Intercultural Communication

...entered into a partnership with the goal of finding ways to better prepare American business students for intercultural communication in the global economy. This consortium was formed and funded on the assumption1 that business students, while receiving excellent training in the business component of international business, are woefully under-prepared for face to face communication with members of other cultures, and thus could potentially compromise American ventures abroad. The group, calling itself the Alliance for the Promotion for Cross-cultural Skills for Business Students, was financed by the Fund for the Improvement of Post-secondary Education (FIPSE) and was charged with the creation of programs requiring business student participation in study abroad programs and in innovative intercultural communication curricula setup precisely for this target group. In their effort to create this cross-cultural skills curricula for business students, Alliance members initially faced three tasks: defining the problem in theoretical rather than anecdotal terms; developing a set of pedagogical practices grounded in that theoretical framework, and which could be deployed in the study abroad context; and gathering empirical data in order to evaluate the effectiveness of the practices. The decision to use the study abroad experience as a primary vehicle for teaching intercultural communication was also based on a widely held assumption: "one of the most frequently articulated......

Words: 750 - Pages: 3

Intercultural Management

...Globalization Competencies Intercultural Management Lecture by Melanie Hiller Faculty of Mathematics and Economics University Ulm polymundo - Consultancy for Globalization Intercultural Management ISP Melanie Hiller 06.07.2010 1 Content 1. Globalization and Culture?! 2. Culture – What is that? 3. Intercultural Management! Intercultural Management ISP Melanie Hiller 06.07.2010 2 Intercultural Management ISP Melanie Hiller 06.07.2010 3 World Production World Trade World Market Forms of Globalization World Communication Economy World Information World Standards Technique Environment Environmental Consciousness Ecology Environmental Crisis World Politics Politics World Society World Culture Intercultural Management ISP Melanie Hiller 06.07.2010 4 Definition Globalization "Globalization is the continuous interlinking process of different worldwide happening occurrences in the fields of economy, technique, politics, culture and social aspects of nations with interlinked interdependencies and consequences.“ Stehr, C. (2003), p. 47 Intercultural Management ISP Melanie Hiller 06.07.2010 5 Multi-dimensional Process Economy Politics Ecology Technique Social Culture Cp: Teusch, U. (2004) Intercultural Management ISP Melanie Hiller 06.07.2010 6 The cultural Process? Cultural Homogenization? World Culture? Cultural......

Words: 1686 - Pages: 7

English Proficiency

...UNIVERSITY OF PERPETUAL HELP SYSTEM - DALTA UNIVERSITY OF PERPETUAL HELP SYSTEM - DALTA MOLINO CAMPUS MOLINO CAMPUS Molino III, Bacoor City Molino III, Bacoor City English Proficiency of Grade 9 Students of University of Perpetual Help System – DALTA – Molino Campus Francia Lasala Maria Angelica Anne Velasco Kurt Wilson Arias James Oliver Niango Eduardo Delima III Lester Evangelista Rovic Kalugdan Alexander Acedilla RESEARCHERS Figure 1: Respondent’s Mother’s Educational Background Figure 1 shows that among the 210 respondents, 42% of the Respondents Mother’s educational background are graduated at Bachelor’s Degree, 36% of respondents Mother’s educational background are Highschool graduate, 21% of respondents Mother’s educational background are graduated at Master’s Degree and 1 % of the respondents Mother’s educational background is graduated at Doctoral’s Degree. This shows that majority of the respondents Mother’s educational background has graduated at a Bachelor’s Degree. Figure 2: Respondents Father’s Educational Background Figure 2 shows that among the 210 respondents, 49% of the Respondents Father’s educational background are graduated at Bachelor’s Degree, 25% of respondents Father’s educational background are Highschool graduate, 25% of respondents Father’s educational background are graduated at Master’s Degree and 1 % of the respondents Father’s educational background is graduated at Doctoral’s Degree. This shows...

Words: 774 - Pages: 4

Intercultural Communication

...1 INTERCULTURAL COMMUNICATION: ITS IMPORTANCE TO VARIOUS CAREER FIELDS AND PERSPECTIVE BY VARIOUS AUTHORS Priscilla N. Gitimu Doctoral Student Southern Illinois University Carbondale Department of Workforce Education and Development 311G Quigley Hall Southern Illinois University at Carbondale Carbondale, IL 62901-4605 618-453-1982 ukic@siu.edu 2 ABSTRACT Intercultural communication refers to messages transmitted between members of two or more different societies Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology especially the internet has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field thus the art of knowing how to communicate with other cultures should be a work place skill that is emphasized. This is a conceptual paper whose purpose is two fold. First the paper gives a synopsis of the importance of efficient and competent intercultural communication in various career fields; namely, education, business, medicine and in counseling. Secondly, the paper presents studies and perspectives that various authors have on intercultural communication. INTRODUCTION Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community.......

Words: 2899 - Pages: 12

English Proficiency

...competitive enough we need to be effective in our verbal communication which is a best medium for social relationship with others. Our national language is proved to be English and thus become a drive in international forces to be proficient in English language. Society today demands more than passive graduates, they are generating new forms of portrayal of outcomes and act as catalyst in advocating for educational change, reform and quality improvement. SJIT saw the importance of English Proficiency and thus, offers the said program for the benefit of its students in line with the Life Purpose of Saint Joseph Institute of Technology which is “To educate and equip students with knowledge, skills, English communication proficiency, right attitude, and values in technical and professional fields”. With this, a research is conducted on the performance of the verbal communication of 4th year Education students in Saint Joseph Institute of Technology to determine the improvement in English language proficiency as the effect of enrolling in JEEP Classes. Theoretical Background The most precious gift that God has given is the power of speech. It is this power that distinguishes man from animals. Man uses speech to communicate his thoughts, feelings, desires, and aspirations to his fellow beings with whom he interacts in communal living or in social studies. However, in many cases, man fails in his endeavor to express himself clearly (Tan, 1997). Rightly or wrongly, one......

Words: 6005 - Pages: 25

Intercultural Communications

...Intercultural Communications SOC 315 Cultural Diversity March 16, 2005 Abstract This paper describes, explains and rectifies a situation that illustrates an intercultural communication issue within the work environment. A full description of the communication issue will be covered, along with the outcome of the situation. A diagnosis of the communication issue and the cultural norms involved will be discussed. Several recommendations that would have prevented the issue will also be discussed. Intercultural Communications The world today has a growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. The communication needs to be as constructive as possible, without misunderstandings and breakdowns. Sweden like many other areas is changing into a multicultural society. The health care industry in Sweden has been one of the most ethically and gender segregated work places compared to the rest of the industry. That is beginning to change rapidly, which has created some communication issues. Description of the Communication Issue Context "The chance of hearing Swedish with an accent in hospitals and other health care institutions is fairly high" (Allwood, et. al.). There is such a shortage of health care personnel that they are working abroad because they can work less hours, get higher pay and lower taxes outside of Sweden. Sweden has been recruiting......

Words: 1195 - Pages: 5

Intercultural Incompetence

...University of Phoenix Material • Intercultural Competence Worksheet PART A: Short paragraph INSTRUCTIONS: RESPOND TO EACH QUESTION BELOW WITH AT LEAST 150-WORDS, USING COMPLETE SENTENCES. ADDITIONALLY, INCLUDE AN EXAMPLE FROM THE READING MATERIALS THAT SUPPORTS YOUR POSITION. 1. What does “intercultural” communication mean to you? Intercultural communication to me is the way people of different cultures, races, ethnicities etc., all communicate. It is also how different cultures are understood by others. Intercultural communication shows how people of different countries and cultures act and communicate with each other. Communicating with people of different countries, races, ethnicities, religions, etc. is a big part of working in corporate America. Whether it’s a large company that has stock and constantly communicating overseas or a small company that just has diversity in their company intercultural communication is necessary. An example from the reading materials is when President Obama was elected. When he was elected Kenya made a national holiday out of it. In the United States from all over from the east coast to the west coast some celebrated while others hated the fact we had our first African American president. Hate crimes broke out all over the United States from the east coast to the west coast. Many saw this election as a way to improve international communications. 2. Define “intracultural” communication. How is this definition both......

Words: 888 - Pages: 4