How to Improve Communication Skills?

In: Other Topics

Submitted By Abdullakaabi
Words 1284
Pages 6
How to improve communication skills?

Effective communication helps us better understand a person or situation, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, many of us experience difficulties connecting successfully with others
Being fluent in English is important, considering it is the universal language of business communication. For those looking to improve their skills, here are a few tips.

1: Listen
2: Read
3: Improve Your vocabulary
4: Prepare for small talk
5: Make mistakes

1: Listen

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.

We listen to obtain information.
We listen to understand.
We listen for enjoyment.
We listen to learn.

Given all this listening we do, you would think we'd be good at it!

In fact most of us are not. Depending on the study being quoted, we remember between 25% and 50% of what we hear. That means that when you talk to your boss, colleagues, customers or spouse for 10 minutes, they pay attention to less than half of the conversation. This is dismal!
Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. You hope the important parts are captured in your 25-50%, but what if they're not?
Clearly, listening is a skill that we can all benefit from improving. By becoming a better listener, you will improve your productivity, as well as your ability to influence, persuade and negotiate. What's more, you'll avoid conflict and misunderstandings. All of these are necessary for workplace success!
The way to become a better listener is to…...

Similar Documents

Communication Skills/ Interpersonal Skills

...Communication Skills/ Interpersonal skills After explaining the elements and the process of communication as explained in our textbook, here we come to talk about some terms which usually we hear about, but not gaining them as skills. In order to do so we need to practice such skill on a daily base, mainly in our classes. Effective listening: it is essential to ensure accurate understanding and clarity of meaning in Communication by mainly: Asking questions; seeking information that clarifies the context of situation. A model to help you understanding an abstract words by: trying to understand the meaning, focus on the behavior and specify it in hear, see and feel data which allow you to be concrete and tangible. (The productivity term example that presented in the class) Information sharing is stating your thoughts and feeling to another with clarity and accuracy to reach the mutual understanding and satisfaction of both parties’ purposes. Speaking: expressing your thoughts and feelings through words Listening: is following the thoughts and feeling of another, and understanding what the other is saying and meaning. The understanding depends on processing of information, and usually you want to uncover the psychological type of personality. Barriers to Effective listening are: 1. the listener talks too much 2. the listener doesn’t listen for long enough 3. the listener remains silent and entirely unresponsive. To give a proper......

Words: 666 - Pages: 3

How to Improve Parenting Skills

...How to improve parenting skills Do you think parenting skills will destroy a child’s life? Yes, the young generation of the day are always getting in trouble from day to day for example cybercrime, discipline problem, playing truant at shopping mall or cybercafé. Parents should have the responsibility to take care and teach their children. Parenting is very important for mental and physical development of the young generation. So, parents should be required to improve their parenting skills by spending quality time with their children, playing a vital role and are banned from smacking their children. Firstly, parents should spend more quality time with their children. According to Porpora (2012), “Oftentimes parents fail to be actively engaging with their children”. This is because their children stay with the babysitters or day-cares more to with their parents especially when their parents are at work. Considering this, parent must be involved in a schedule which includes children’s time with parents. The parents can plan the daily timetables carry out some activities with their children. For example, their parents can tell the bedtime story or can make the cookies together with their children (Hoch, 2012). Consequently, spending time with children is one of the ways to improve parenting skills. Furthermore, parents have to play a vital role in their children’s life. Parents should shape their children to avoid falling into unhealthy practices (Bernama, 2012).This is......

Words: 463 - Pages: 2

Communication Skills

...situations where good public speaking skills can help you advance your career and create opportunities. For example, you might have to talk about your organization at a conference, make a speech after accepting an award, or teach a class to new recruits. Public speaking also includes online presentations or talks; for instance, when training a virtual team, or when speaking to a group of customers in an online meeting. Good public speaking skills are important in other areas of your life, as well. You might be asked to make a speech at a friend's wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event. In short, being a good public speaker can enhance your reputation, boost your self-confidence  , and open up countless opportunities. However, while good public speaking skills can open doors, poor speaking skills can close them. For example, your boss might decide against promoting you after sitting through a poorly-delivered presentation. You might lose a valuable new contract by failing to connect with a prospect during a sales pitch. Or you could make a poor impression with your new team, because you trip over your words and don't look people in the eye. Make sure that you learn how to speak well! Plan Appropriately First, make sure that you plan   your communication appropriately. Use tools like the Rhetorical Triangle  , Monroe's Motivated Sequence  , and the 7Cs of Communication   to think about how you'll structure what......

Words: 5723 - Pages: 23

Communication Skill

...Effective Communication Everything surrounding communications whether it is verbal or nonverbal it is very important. A document published by the US Navy states that communicating is essentially a mental maze to be mastered. As we talk about verbal communication skills are very essential to talk to members of the public, request assistance from their peers, and even advise suspects of their Miranda rights, and they have to inform their superiors of what actions they are taking. Another thing is that oral skills are extremely needed for officers to understand and transmit statements made by citizens, suspects, and their superiors. (Wallace & Roberson, Chapter 2, 2009). Now we can talk about written communication skills are required for law officers to fill out many types of reports, starting from just draft narrative summaries, and understanding written policy directives. The reports that the officers use it tells whomever reads it what events happened and the officers rely solely on the reports when they are testifying in court. The ability to write a great and precise report does take a lot of practice, just like everything else. Like the saying goes “practice makes perfection”. Now with this specific type of communication once a person has mastered this skill to write to perfection it needs to be used as often as a person can, hopefully daily so the skill can be useful and not become unfocused and useless. A perfect example according to the chapter (Wallace & Roberson,......

Words: 1264 - Pages: 6

How to Improve Your Conversational Skills

...conversational skills The feeling of being tongue-tied is familiar to many of us. A blabbermouth monopolizes the conversation, turning it into a monologue. I have known a person who was able to talk to anybody with invariable energy and interest. He impressed people by his conversational eloquence. In business communication, conversational skills are an asset to a person's ability to persuade and negotiate the meaning. Conversational skills are necessary for successful career growth and our pleasant interaction with other people. Commitment and consistency are fundamental to improving conversational skills. People with conversational skills have more friends and better chances in life, for they know how to promote their ideas and establish relationships. I am going to inform you about the nature of conversational skills, and then I will give you some practical tips that you may find useful. Conversational skills are special tools that make a conversation go. They are learned and trained to become automatic. They control questions, control feedback; help break the ice during unwanted pauses, give an idea of open-ended questions that drive a conversation, elaborate a theme. They are about shifts to another theme, the use of semantic means, combined body language and verbal speech. Conversational skills make people comfortable while talking to each other. Now, I will give you five ways to improve your conversational techniques. First of all, the speakers should show interest......

Words: 423 - Pages: 2

Communication Skills

...Communication skills My name is Reta. I am fourteen years old. I live with my small beautiful family in London. London is a really wonderful city. The weather is amazing. In London, you can see the four seasons in one day. People in London are really kind. They smile at your face all the time. The also like to help you if you are lost. London has the best education ever. You can learn a lot when you go there. In order to be successful, you need to know how to communicate with other people. In other words, you need to have good communication skills. This is essentially to be able to get a great job in the future. The reason why is that most companies and organizations seek to find employees who are able to communicate effectively with each other. London has many opportunities for you to get a good job with a reasonable salary. You need to improve or have qualities to deserve these good offers. For example, you need to have soft skills to be able to work for some large companies. In addition, you can absolutely find some sort of work in London that does not require you to have a specific quality. For instance, you can work in a restaurant or store. If you choose to work at those places, you have to know that the salary will change considerably. You will get a low price for your work as a waitress. Working as a waitress requires you to have good communication skills. You need to know how to deal with different kinds of customers. You have to patient to be successful in your......

Words: 294 - Pages: 2

Communication Skills

...COMMUNICATION SKILLS "We all use language to communicate, to express ourselves, to get our ideas across, and to connect with the person to whom we are speaking. When a relationship is working, the act of communicating seems to flow relatively effortlessly. When a relationship is deteriorating, the act of communicating can be as frustrating as climbing a hill of sand." - Chip Rose, attorney and mediator THE THREE COMPONENTS OF COMMUNICATION On a daily basis we work with people who have different opinions, values, beliefs, and needs than our own. Our ability to exchange ideas with others, understand others' perspectives, solve problems and successfully utilize the steps and processes presented in this training will depend significantly on how effectively we are able to communicate with others. The act of communicating involves verbal, nonverbal, and paraverbal components. The verbal component refers to the content of our message‚ the choice and arrangement of our words. The nonverbal component refers to the message we send through our body language. The paraverbal component refers to how we say what we say - the tone, pacing and volume of our voices. In order to communicate effectively, we must use all three components to do two things: 1. Send clear, concise messages. 2. Hear and correctly understand messages someone is sending to us. Communication Involves Three Components: 1. Verbal Messages - the words we choose 2. Paraverbal Messages - how we say the words 3.......

Words: 846 - Pages: 4

How to Improve Communication in the Workplace?

...Abstract The workplace is a diverse group of people. Therefore, communication is one of the most important aspects used in the workplace. Communication occurs each and every day. Employees and supervisors have to communicate with each other in making decisions, asking for help, or trying to figure out to solve problems at work. Failing to communicate effectively can make the job different and bring all kinds o problems. With that being said, there are many ways to improve communication such as active listening, learn to be open and understanding of other’s points of view, maintain a positive attitude, and have face-to-face interaction. “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (Merriam Webster Dictionary, 2014).” In other words, communication is interacting between two or more individuals by interchanging information. Communication is one of the most important aspects used in the workplace. Also, it is a tool used to increase productivity and maintains strong interpersonal relationships at work. Effective communication is when both parties understand the information that the sender intended to transmit. In other words, hearing and understanding what the person says and being able to get your own point across is what effective communication is about (Moulesong, 2010). In a workplace environment, there are people with different......

Words: 1867 - Pages: 8

Suggestions on How to Improve Math Skills

... Name: Mary Joy Elibada Date: September 14, 2014 Topic: Genetically Modified Organism Genetically modified organism is an organism whose genetic material has been altered during genetic engineering techniques. Organisms that undergo in the processes of genetic engineering enables to change its characteristics from its original characteristics. Insects, plants, fish, mammals, bacteria and yeast are the organisms that can be genetically modified. Genetic modification is used to manipulate, remove, add or change the genes of an organism to achieve the desired characteristics. If there is organism that needs to be improve, we can use other organism even if they are in different specie, and get its genes to be implant to the first organism that can finally achieve the desired traits. In result we made a new organism. We can apply the idea of genetic modification in the plantation of fruits and vegetables. For example, there are plants that can’t resist extremely cold temperature in a long period of time like tomatoes, that can result in decaying of tomatoes that cannot be sell anymore. This is what scientist where able to change the genetic modification. They figure out a way to take DNA from one organism and put it inside the completely different organism to create a desired specific outcome. We can get genes from an arctic fish that can stand in...

Words: 626 - Pages: 3

Improve Communication

...Running head: The Need to Improve Communication through Diversity Skills The Need to Improve Communication through Diversity Skills Christina Smith-Kimball Western Governors University The Need to Improve Communication through Diversity Skills As educators we hold a certain position in our community. Society holds us to a higher standard when it comes to our ability to be aware, adapt, accept, and understand the cultural diversity of the students and families, our co-workers, and volunteers we work with in our community. As our cultural demographics change in our community communication can become a challenge. If we cannot communicate effectively with those we work with we cannot do our jobs effectively. Demographic Changes The United States is changing faster than it ever has before. We can find more evidence of these demographic changes in our public schools more than anywhere else. Three changes that are, and will continue to become more notable in our public school system, is the rate in which immigration has grown, low income families are on the rise, and the natural population growth continues to increase, as quickly as the diversity of that population. Immigration Growth “Immigration have put the United States on a short road to a population diversity never before experienced by any nation—a population in which all races and ethnicities are part of minority groups that make up a complex whole.” (Center for Public Education 2012) As......

Words: 3573 - Pages: 15

Communication Skills

...This paper will discuss and describes the process of engagement in communication skills including different stages of interaction. Also, the impact on the different stages of interaction will be identified. To demonstrate and understand these stages, an individual counselling process session will be used and will be related to midwifery. The first stage of the counselling process is the preparation stage. It involves health professionals being aware of their personal beliefs and feelings as well as receiving and reviewing referral information (Geldard & Geldard. 2012). Prior the first meeting with women, midwives have to make sure that their practices is safe meaning they have thought on their own values but also their own attitudes and beliefs. They have to ensure there are no disparity (Phiri, Dietsch , Bonner, 2010). Midwives are more likely to be confronted with women with various social determinants of health. For that reason, the stage of preparing to meet these women are extremely essential. To give an example, when midwives meet women who have unsafe comportments such as alcohol consumption or smoking, they need to have positive attitudes towards them. That means, midwives need to be constructive and encouraging. Through beneficial and favourable interactions midwives have the potential to elaborate long term outcomes for the future mum and baby. This is true as pregnancy is recognizing to be a very teachable moment (Pairman et al.2015). Sometimes, midwives......

Words: 1715 - Pages: 7

Communication Skill

...International Year One (IY1) UNIT 9 - STUDY AND COMMUNICATION SKILLS FOR BUSINESS Subject Leader: Sarah Dye E-mail address: sdye@oncampus.global ASSESSMENT 2 Independent Learner Journal Student Name: ………………………………………………………………………………….. CEG Number: …………………………………………………………………………………….. Tutor Name: ……………………………………………………………………………………… To complete this assessment you will need to submit a ‘journal’ containing the following: 1. Three independent learner journal logs (weeks 3, 5 & 7) 2. Two reflective essays (150-200 words) on the following experiences: * Participating in a seminar (week 4) * Participating in a team activity (week 6) On the following pages you will find templates for the completion of the Independent Learner Journal. There are three (3) Individual Learner Logs and two (2) reflective essays. Use the information given in the INDEPENDENT LEARNER JOURNAL Student Guide to help you complete these entries. Your portfolio will be reviewed regularly by your tutor during the programme – please ensure you keep it up to date. Final submission: 4th March 2016 (on Turnitin) Individual Learner Log 1 Date | Resource used (e.g. lecture, podcast, Radio 4 business programme, video)*full reference to be provided (e.g. URL) | Aim (i.e. why did you do this activity? What did you want to achieve/improve?) | | | | Key focus of the resource: | What information/knowledge was new to you? | How could this activity be useful......

Words: 649 - Pages: 3

How to Improve Interdepartmental Communication

...How to Improve Inter-departmental Communication Everyone experiences of being the one in groups, and inevitably communicates with the people who are surrounding. Definitely, communication is the most common way for human beings in the world. And due to the advancement of information technology, today’s organisation communication channels have been broadened. However, communication barriers potentially come up within inter-departments. Sometimes, important information simply gets lost because someone doesn’t know that it needs to be received or how to share it, and group members don’t communicate to each other effectively. Thus, it’s important for the hierarchy, regardless of the type of the organisation, to take a thoroughly consideration of the ways of controlling the communication to get rid of any adverse factors. What kinds of communication are required for participating in a group especially in an inter-department? This essay will primarily focus upon recognising the poor communication issues that emerge in inter-departments, and then how to cope with the problems effectively from a management perspective. Recognising the causes of poor communication is an important step towards avoiding them (Judith 2012, p.6). Why is poor inter-departmental communication incurred? Firstly, different people have diverse personalities. Someone prefers being quiet with few words, and someone favours in being loud and eloquent. If such two types of people communicate, the......

Words: 501 - Pages: 3

Communication Skill

...2 2. Charisma : The First Impression Can Seal the Deal “How can you have charisma? Be more concerned about making others feel good about themselves than you are making them feel good about you.” ~Dan Reiland, Vice President of Leadership Development, INJOY “When it comes to charisma, the bottom line is othermindedness. Leaders who think about others and their concerns before thinking of themselves exhibit charisma.” ~John C. Maxwell 3 3. Commitment: It separates Doers from Dreamers n n n n To the boxer, it’s getting off the mat one more time than you’ve been knocked down. To the marathoner, it’s running another ten miles when your strength is gone. To the solider, it’s going over the hill, not knowing what’s waiting on the other side. To the leader, it’s all that and more because everyone you lead it depending on you. Improve your Commitment Look at how you spend your time, are you really committed or do you just say you are? n Know what’s worth dying for. n Practice the Edison method. Make your plans public, then you might be more committed to follow through. n 4 4. Communication: Without It You Travel Alone Simplify your Message- It’s not what you say, but also how you say it. n Really Care about your Audience n Show the Truth- Believe what you say, Live what you say n Seek a Response- the goal of all communication is action n “Developing excellent communication skills is absolutely essential to effective leadership. The......

Words: 1916 - Pages: 8

How to Improve My Intercultural Communication Skills

...1. Language Language plays the most important role during the intercultural communication, so it is very useful to speak others’ language. If I can speak other people’s language, they will feel warm and may think I am sincere. Even though I cannot master that language in a short time, it is better to learn a little than knowing nothing. 2. Culture Besides the language, learning other people’s culture is also very important. Because language is just a tool of communication, what people care more about are the ideas of each other. So learning the different culture helps I understand other people’s ideas better, and then the communication can proceed smoothly. 3. Self-identity Just knowing what others are thinking about is not enough; people should also analyze themselves and know what they need. So during a intercultural communication, I can identify myself first, and with a clear self-identity, the topic of the communication will be more focused and the communication can be more effective. 4. Nonverbal language This one is also very important but often ignored by people. As for me, if I face a people of low-context culture, I will try my best to have eye contact with him/her. Although I am shy, I will use more facial expressions and gestures during the communication. Besides, I will pay attention to the personal space in order to avoid embarrassments. 5. Toleration Because the culture diversity, it is very common for us to put towards different opinions. Even...

Words: 301 - Pages: 2