Good Hotel: Doing Good Doing Well

In: Business and Management

Submitted By shanna922
Words 1119
Pages 5
Good Hotel: Doing Good, Doing Well? Joie de Vivre is a hotel management group that is located in San Francisco that was founded in 1987 by Chip Conley. He liked commercial real estate but did not like doing the transaction part of it. He stated to Travel Weekly the branding strategy for Joie de Vivre. In article he said that they know California better than anyone, approximately 40 percent of consumers are from California. He knows that his company comes up with unique hotels, with own personality. It has managed to grow to 36 boutique hotel properties. It became the second largest in 2010.
JdV had combined two of their properties, Best Western Hotel Britton and Best Western Flamingo. When it opened in November 2008 with 117 rooms, it opened as Good Hotel. Good Hotel is known as “hotel with a conscience”. It has a positive approach, eco-friendly hotel, and it known its recycled materials. This hotel believes in doing good things for the environment. JdV decided in April 15, 2010 that Good Hotel and two other properties would be sold to another ownership company, and they would end the management with JdV if no problems arose with the sale at the end of May. Pam Janusz is the general manager to the Good Hotel. She will be helping with the transition from one ownership to another, by evaluate Good Hotel performance along with helping staff to adjust. The lodging industry was dominated by twelve leading hotel chains in the United States in 2009. Out of these twelve leading hotel chains, each one of them has features that accommodate to one consumer but not to another. One of the bigger hotels may have more properties with so many rooms with very little to offer but low revenue, but another hotel with less properties with almost the same amount of rooms, more to offer and have higher revenue. In 2009, the lodging industry was suffering from…...

Similar Documents

Good Communication Is Important in Managing a Team Well.

...Good Communication is important in managing a team well. Introduction Communication is one of the basic functions of management in any organization, it is central to manage a team. The communication process represents an exchange of messages; it is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. By successfully getting the massage across we convey our thoughts and ideas effectively. The way we communicate has a big impact on our ability to get on with people and get the things that we want. “Communication is considered a key ingredient in the recipe for business success” Greenberg (1995:331). Communication skills and the ability to work with others are the main factor contributing to job success, and managing a team. Communication as a process in organization Communication can be defined as the process of meaningful interaction among human beings. “It is the act of passing information and the process by which meanings are exchanged so as to produce understanding.” Mellor (1990:7). People communicate all the time in different ways and levels. Effective communication depends on the right people getting the right information, in the right form, at the right time. It also depends on people’s willingness to receive the communication. Good communication is a two-way process of giving, receiving and responding. (Adirondack, 1998:51) Greenberg (1995) defines communication as the process by which......

Words: 1682 - Pages: 7

Good Hotel

...Business Strategies The Good Hotel The Good Hotel When reading over the Good Hotel case study the first thing that stood out was the process that was used to communicate the leadership change and company change. The first thing that was stated in this case study was the means in which JDV went about communicating by emails, that they have sold all three properties that Pam was managing. I just believe as a company handling a transition on a scale like this they would have found a better way to communicate this huge transition. With news like this coming down I felt as if they really didn’t give Pam much to work with to deal with the staff and the concerns and emotions that come with any type of corporate structure change. With a change like this Pam is going to have to deal with her staff, keeping them focus at the task at hand. My question would be, what is the strategy of assuring the staff that cuts will be at a minimum? How do you get the word out to the customers that their experience won’t go lacking during this transition? If Pam is unable to keep her staff focus this transition could be a disaster and I believe that JVD had to have a better plan then communicating this change by an email. This just bring me back to mind to my organizational change class, and brings out how critical it is not just to come up with a good idea but take the time to figure out how you will communicate the change so that you can have a smooth transition . They ask Pam to......

Words: 1122 - Pages: 5

Good

...access 2.3 Data analysis 2.3.1 Rigour and trustworthiness 2.4 Chapter summary CHAPTER 3: CATEGORY ONE: THE CURRENT DILEMMAS 3.1 Existing problems 3.2 More fail theory than practice 3.3 Differing agendas 3.4 Chapter summary CHAPTER 4: CATEGORY TWO: THE PROCESS OF MANAGING A FAILED CLINICAL ASSESSMENT 4.1 Identifying the weak student 4.2 Developing a plan of action 4.3 The decision to fail 4.4 After the deed is done 4.5 Chapter summary CHAPTER 5: CATEGORY THREE: FAILING TO FAIL 5.1 Leaving it too late 5.2 Personal consequences 5.3 Facing personal challenges 5.4 Experience and confidence 5.5 Chapter summary PAGE 1 2 3 4 6 6 6 10 11 11 12 12 13 14 14 16 16 19 20 20 23 24 26 28 28 32 36 41 45 47 47 52 55 60 62 1 CHAPTER 6: CATEGORY FOUR: DOING ENOUGH TO PASS 6.1 Not bad enough to fail 6.2 Giving the benefit of the doubt 6.3 Consequences of failing to fail 6.4 Chapter summary CHAPTER 7: CONCLUSION AND RECOMMENDATIONS 7.1 Conclusion 7.2 Recommendations for mentorship preparation 7.3 Recommendations for nurse education programmes 7.4 Recommendations for future research REFERENCES 64 64 68 72 76 78 78 81 82 82 84 2 ACKNOWLEDGEMENTS The author of this report would like to thank the following people who have made the reporting of this study possible. The participants who volunteered to take part in this study. Directors of Nursing and Heads of Departments across Scotland who gave permission for access to their staff. Members of the supervisory team Professor Hazel......

Words: 27166 - Pages: 109

Be Good

...they're a good model for the early phases. Google looked a lot like a charity in the beginning. They didn't have ads for over a year. At year 1, Google was indistinguishable from a nonprofit. If a nonprofit or government organization had started a project to index the web, Google at year 1 is the limit of what they'd have produced. Back when I was working on spam filters I thought it would be a good idea to have a web-based email service with good spam filtering. I wasn't thinking of it as a company. I just wanted to keep people from getting spammed. But as I thought more about this project, I realized it would probably have to be a company. It would cost something to run, and it would be a pain to fund with grants and donations. That was a surprising realization. Companies often claim to be benevolent, but it was surprising to realize there were purely benevolent projects that had to be embodied as companies to work. I didn't want to start another company, so I didn't do it. But if someone had, they'd probably be quite rich now. There was a window of about two years when spam was increasing rapidly but all the big email services had terrible filters. If someone had launched a new, spam-free mail service, users would have flocked to it. Notice the pattern here? From either direction we get to the same spot. If you start from successful startups, you find they often behaved like nonprofits. And if you start from ideas for nonprofits, you find they'd often make......

Words: 3046 - Pages: 13

Good Hotel Case Study

...Case #10- Good Hotel: Doing Good, Doing Well? Jamie Caudle Q: What is the vision/mission behind the Good Hotel concept? A: The Good Hotel is intended to be the first hotel with a conscience. Our philanthropic and positive approach is designed to inspire the "good in us all" (Pearce, 2012, p. 10-2). The Good Hotel is a hip San Francisco hotel that practices philanthropy and believes in doing good for the planet. The eco-friendly hotel décor features reclaimed and recycled construction materials (Pearce, 2012, p. 10-2). I believe the concept is to create a themed based hotel that is catered to a green living approach to life and have some fun doing it. The mission and vision statements for the new owner group of The Good Hotel are as follows: Our Mission At Haiyi Hotels, we endeavor to make a difference in the lives of our guests and associates through a shared passion for life, work and personalized experiences (Haiyi Hotels, 2014). Our Vision To become a recognized boutique hotel management company and develop unique hotels with their own independent character and style (Haiyi Hotels, 2014). Q: What three alternatives is Pam Janusz considering for her recommendation to the new ownership of Good Hotel? Provide pros and cons of each. A: Pam Janusz is considering between continuing, expanding, or discontinuing the current concept that Good Hotel is currently using. Continuing the concept would not involve much interruption in the already set ways of......

Words: 870 - Pages: 4

Case # 10--Good Hotel: Doing Good, Doing Well?

...Case # 10--Good Hotel: Doing Good, Doing Well? Issues and Decisions 1. What is the vision/mission behind the Good Hotel concept? The Good Hotel is intended to be the first hotel with a conscience. Our philanthropic and positive approach is designed to inspire the "good in us all" (Pearce, 2012, p. 10-2). The Good Hotel is a hip San Francisco hotel that practices philanthropy and believes in doing good for the planet. The eco-friendly hotel décor features reclaimed and recycled construction materials (Pearce, 2012, p. 10-2). I believe the concept is to create a themed-based hotel that is catered to a green living approach to life and have some fun doing it. The mission and vision statements for the new owner group of The Good Hotel are as follows: Our Mission At Haiyi Hotels, we endeavor to make a difference in the lives of our guests and associates through a shared passion for life, work and personalized experiences (Haiyi Hotels, 2014). Our Vision To become a recognized boutique hotel management company and develop unique hotels with their own independent character and style. 2. What three alternatives is Pam Janus considering for her recommendation to the new ownership of Good Hotel? Provide pros and cons of each. 3. How do we define sustainability in the U.S. lodging industry? 4. What impact is ‘sustainability’ having on businesses in general and the U.S. lodging industry in particular? Is it high, medium, or low? Explain why. 5.How would you......

Words: 427 - Pages: 2

Doing Good with Limited Resources

...Doing good with limited resources About 25 million citizens of the United States are underinsured and 8 to 10 adults believe that the U.S. healthcare system needs to be completely rebuild (Ulrich & Grady, 2009) The health care system in U.S. need to improve the care for people who are underinsured or not insured at all. The effort must be made in order to keep the population healthy and the outbreaks of epidemics under control. Many of the U.S. citizens do not have access to health services or do not look for health services even when they need them, just because they are unable to afford it. The underinsured and noninsured people are falling under the categories of disparities for health care access, health care facilities and advanced services. All of this will have an unwanted outcome for the patient. Advanced technologies are available and able to meet the need of the population, but at the same time they are available only for limited number of people who are able to afford it. All the medical staff is pressured to make a decision between the patient needs and what the patient can afford. The nurses and doctors are challenged as we try to “do good” with limited resources and sometimes “limited goods” within prescribed rules (Ulrich & Grady, 2009) It is very hard for the health care providers to provide a high quality care under constant rule changes and withholding useful services (Ulrich & Grady, 2009). All medical professionals are involved in “real life” drama...

Words: 518 - Pages: 3

Good Hotel

...Joie de Vivre (JdV) is a hotel management company established in 1987 in San Francisco by Chip Conley. Throughout the years Mr. Conley and his team expanded the business and created 36-boutique hotel throughout California area. Over the years the company achieve great success they combined two of their hotels, Best Western Hotel Britton and Best Western Flamingo. In 2009 Pam became the general manager of combined newly renovated company, which what is now call the Good Hotel. In 2010 the company was the second largest hotel company in America. Good Hotel was the first in the industry to become known as the “hotel with a conscience.” The phrase is derived from Good Hotel’s positive attitude, environmental sensitivity, and philanthropy; moreover, Good Hotel’s approach was designed to “inspire the good in us all.” The good hotel 1. What is the vision/mission behind the Good Hotel concept? When starting a new business every manager’s dream is to have a great foundation to stand on. That foundation starts with a good vision and mission foundation of what they business must accomplish in order to become successful, the Good Hotel is no different. Tone of the goals of The Good Hotel is to be the first hotel build with on integrity and good moral. It is an eco-friendly base hotel that incorporates reclaimed and recycled construction materials to help with the environment. The concept behind the vision and mission of The Good Hotel is to make sure every guess and......

Words: 820 - Pages: 4

Hotel Good

...Good Hotel: Doing Good, Doing Well? Background Information Joie de Vivre (JdV) is a San Francisco based hotel management company with 16 properties in the city. It was founded in 1987 by Chip Conley. He knows that his company comes up with unique hotels, with own personality.   It has managed to grow to 36 boutique hotel properties. It became the second largest in 2010. JdV had combined two of their properties, Best Western Hotel Britton and Best Western Flamingo. Pam Janusz is the general manager for Good hotels. She received a message inquiring that rumors were true that the owner of Good Hotel and the two other properties that Janusz managed since November 2009. Best Western Americania and Best Western Carriage Inn, had foreclosed on their holdings and sold the three properties, all of which were in JdV’s South of Market Street (SoMa) group to a new ownership group. She will be helping with the transition from one ownership to another, by evaluate Good Hotel performance along with helping staff to adjust. When it opened in November 2008 with 117 rooms, it opened as Good Hotel.   Good Hotel is known as “hotel with a conscience”. It has a positive approach, eco-friendly hotel, and it known its recycled materials. This hotel believes in doing good things for the environment. The new group planned to run the three hotels themselves and they would end the management with JdV if no problems arose with the sale at the end of May 2010. The lodging industry was......

Words: 2101 - Pages: 9

Good Hotel: Doing Good, Doing Well?

...Good Hotel: Doing Good, Doing Well? EIC Strategic Management Background Information Joie de Vivre (JdV) is a San Francisco based hotel management company with 16 properties in the city. It was founded in 1987 by Chip Conley. He knows that his company comes up with unique hotels, with own personality.   It has managed to grow to 36 boutique hotel properties. It became the second largest in 2010. JdV had combined two of their properties, Best Western Hotel Britton and Best Western Flamingo. Pam Janusz is the general manager for Good hotels. She received a message inquiring that rumors were true that the owner of Good Hotel and the two other properties that Janusz managed since November 2009. Best Western Americania and Best Western Carriage Inn, had foreclosed on their holdings and sold the three properties, all of which were in JdV’s South of Market Street (SoMa) group to a new ownership group. She will be helping with the transition from one ownership to another, by evaluate Good Hotel performance along with helping staff to adjust. When it opened in November 2008 with 117 rooms, it opened as Good Hotel.   Good Hotel is known as “hotel with a conscience”. It has a positive approach, eco-friendly hotel, and it known its recycled materials. This hotel believes in doing good things for the environment. The new group planned to run the three hotels themselves and they would end the management with JdV if no problems arose with the sale at the end of May......

Words: 2103 - Pages: 9

Good Hotel

...Michael John Langley BUSN602 Case # 10, Good Hotel: Doing Good, Doing Well? Saturday, November 08, 2014 Introduction In this paper, we will examine a case from the text book Strategic Management by Pearce and Robinson. Case #10 Good Hotel: Doing Good, Doing Well is the focus. In the examination, basic question will be given a view point. These viewpoints will discuss the topic of; what is the mission statement behind the operation concept. The options that can be considered by the owner with the pros and cons of each possible opportunity. What type of customers is the business entity trying to target? The marketing strategy that is used to promote the operation. Is the market strategy effective enough? In addition, other possible alternatives will be given consideration that could produce the desired results while competing against others in the industry. (Good Hotel.jpg, 2014) Case Overview The Good Hotel is a hotel that is operated by the Joie de Vivre group (jVd), located in the San Francisco area. What distinguishes this hotel from the standard big chain hospitality operation is that the hotel focus and being socially and environmentally favorable. Over all jVd manages multiple properties in the San Francisco area include the Best Western Americana and Best Western Carriage Inn. These properties are managed by Pam Janusz who has been in charges since 2009. On April 10, 2010 Ms. Janusz received an e-mail stated that the properties had been......

Words: 1098 - Pages: 5

Is Foreign Aid Doing More Harm Than Good?

...Is Foreign Aid Doing More Harm than Good? Introduction “ Africans…they’re tired. They’re tired of being the subject of everybody’s charity and care. We are grateful, but we know that we can take charge of our own destinies if we have the will to reform them.” – Ngozi Okonjo-Iweala, Finance Minister of Nigeria (How to help Africa…2008). Influenced by the success of the Marshall Plan for Europe, throughout the last several decades “over one trillion dollars of aid money has gone from the Western world to Africa,” (Griffiths 2010) as an attempt to increase quality of life for those living on the continent. However, as seen in the initial quote above, it is implied that aid has both harmed and benefited African society. In this paper, the views of those who oppose foreign aid and those who support foreign aid in Africa will be discussed. Furthermore, the effect of foreign aid on food and migration challenges in Africa will be examined, as these two issues remain unresolved in the continent. The Benefits of Foreign Aid There is no doubt that foreign aid has provided some benefit to Africa. By the intrinsic nature of aid itself, aid has a tremendous impact on the humanitarian imperative (Griffiths 2010). Through the increase in available medical attention, medical technology, sanitation, and access to schooling, aid has provided an additional 30 million children with schooling since 2000, has had millions immunized from various diseases, and has reduced the lives lost to...

Words: 1429 - Pages: 6

Good Will

...on Kant’s views on good will and moral worth, along with some real life examples, Socrates’s discussion on differences between mere true belief and real knowledge of virtue and several other philosophers’ unique interpretations and related discussions on this topic. Kant makes a clear argument about good will in the very beginning of his book Grounding for the Metaphysics of Morals. He explicitly states that: “There is no possibility of thinking anything at all in the world, or even out of it, which can be regarded as good without qualification, except a good will. (Kant 7)” Kant believes that a good will is always morally good. Therefore, what a good will does is always morally good as well. Also, he obviously takes good will as the only true standard to judge the moral worth of a certain action. He explains that everything that seems to be good by itself actually could only be good if they are driven by a good will; without a good will, these other things might be used to produce negative outcomes. Except for a good will, nothing else would be good simply on its own. For example, loyal soldiers with bravery driven by a good will protect the city and the citizens well, and some of them may even sacrifice their own lives for such honorable aims. But without a good will, bravery can be used by greedy robbers and may lead to terrible outcomes. Also, scientists may use intelligence with a good will to improve our lives in various aspects; without such good will,......

Words: 2916 - Pages: 12

Good Hotel

...Good Hotel: Doing Good, Doing Well Anna Moreland   Abstract This paper answers the questions proposed in the week 1 assignment list of Business 620, Strategic Management. It covers the vision/mission behind the Good Hotel concept, the recommendations to the new ownership, characterizing the target customers, marketing strategy and positioning the hotel relative to its rivals. The Good Hotel is managed by Pam Janusz and it has been purchased and placed under a new management group, Joie de Vivre (JdV). Envisioned to be a conscious hotel, the Good Hotel is environmentally aware and strives to enlighten their customers on doing good for the planet while being humorous at the same time. Pam Janusz intends to make recommendations to keep the Good Hotel true to itself even though a new management team will be taking over in six weeks.   Good Hotel: Doing Good, Doing Well Vision/Mission The Good Hotel wants to help make the world a little greener, one customer at a time. This hotel chain goes through great lengths to reduce their carbon footprint and makes sure that customers are aware of these efforts in hopes that maybe they will “pay it forward” in their everyday lives. The Good Hotel uses former motels, instead of building from the ground up, and revitalizes the structures with recycled materials and energy saving techniques. If one were to visit any of the San Francisco locations they would see lobby benches made of recycled felt blankets, beds made of reclaimed......

Words: 1232 - Pages: 5

Doing Good by Doing Bad

...Doing Poorly by Doing Good: Corporate Social Responsibility and Brand Concept Article Submission Final Thesis Article Author: Anum Khalid Dar Submitted to: Mrs. Mehrukh Salman Submitted on: 13 April 2015 The idea of brand concept has been used by almost every firm in the world but there has been very little research on what is the impact of brand concept on the consumer’s evaluation of the product. This paper discusses the relation of brand concept with CSR and how it leads to evaluation of the product. Three studies focuses on the relation of CSR and brand concept and the results gathered through experiments reveal that there is a conflict between CSR (selftranscendence) and luxury brand (self-enhancement), the paper also considers the mediating effect of disfluency that triggers a motivational conflict between CSR and self-enhancement which leads to less favorable brand evaluation. The paper also discusses that no such conflicting impact was observed in openness and conservation concepts. The key finding of this paper is the impact of different brand concepts with reference to CSR that leads to brand evaluation. Introduction Corporate Social Responsibility (CSR) has emerged as an extremely important concept and has gained the attention of many companies. There have been studies on this topic which illustrates it importance and value that CSR activities can bring in for a firm. The McKinsey conducted a global survey with executives as there......

Words: 3064 - Pages: 13