Premium Essay


In: Business and Management

Submitted By carterYue
Words 3364
Pages 14
Assignment 2: Case Study

students can find and use additional (updated) information on the organization for their assignments

Journal of Knowledge Management Practice, December 2005
Available online at:

Knowledge Sharing Practices In KM:

A Case Study In Indian Software Subsidiary

Sachin Bhirud1, Lewlyn Rodrigues1, Pradeep Desai2

Manipal Institute of Technology1, Philips Innovation Campus2

This study is concerned with the knowledge sharing practices in Knowledge Management (KM) for innovation. This paper investigates a wide range of functionalities under the purview of KM that supports different set of organizational activities. Knowledge sharing practices in the organization are also explored for the purpose of formalization and sharing best practices and experiences within the organization
1. Introduction
The main objective of KM is to manage organizational knowledge to create new knowledge. The new knowledge is created by combining existing knowledge pieces or by generation of novel concepts through knowledge sharing. The KM and innovation is linked by knowledge sharing as depicted in Figure 1.

1.1. Knowledge Management
Knowledge Management (Davenport & Prusak, 1998; Allee, 1997; Alavi and Leidner, 1999; Hsiangchu and Tsai-hsib, 2000) is the process of managing the organization’s knowledge by means of systematic and organizational specific processes for acquiring, organizing, sustaining, applying, sharing and renewing both tacit and explicit knowledge by employees to enhance the organizational performance and create value. The true value is created by fostering innovation in the organization. This indicates that there are two important aspects in KM. First, the organization must consider knowledge as a strategic asset. Second, capitalize on existing organizational knowledge to…...

Similar Documents

Premium Essay

Factors Effecting Airlines

...Factors influencing customer preferences while choosing between budget airlines Applied Research Project Report On Factors Influencing Consumer Preferences while choosing between Budget Airlines Submitted in partial fulfilment of the requirement of Global Masters in Business Administration(GMBA) Information Technology Specialization Submitted by Zarine Susan George GNOV10IT066 Under the guidance of: Mr. Thanneermalai Lakshmanan 1 Factors influencing customer preferences while choosing between budget airlines DECLARATION I hereby declare that the contents of this report titled “ Factors Influencing customer preferences while choosing between budget airlines” is the result of the study carried out by me. I declare that this is my original work and has not been published anywhere before. This Project Work has been carried out for the sole purpose of submission in partial fulfilment of Global Masters in Business Administration (GMBA) in Information Technology Management at S P Jain Center of Management, Dubai-Singapore. The above is true to the best of my knowledge and information. Name : Zarine Susan George(GNOV10IT066) Signature: GMBA Batch 10, Hyderabad road Singapore 2 Factors influencing customer preferences while choosing between budget airlines Acknowledgement I would like to express my sincere thanks and gratitude to all those who helped make this project a reality. This project has been an extremely enriching experience both in......

Words: 12458 - Pages: 50

Premium Essay


...central computer network, they would not be able to store logistical data that has helped optimize delivery times and their overall efficiency, as well as improved customer service. The storage is necessary for the management of their complex logistics of several million packages sent each week having different origins, destinations and recipients. Also, I can only imagine the cost the company saved on personnel with their website and tracking system, which I'm sure massively reduced the amount of customer service related calls and therefore the need for as many customer service representatives. ----------------------- GIMPA BUSINESS SCHOOL COURSE TITLE: MANAGEMENT INFORMATION SYSTEMS GMBA NAME: NANA AKWASI AGYEMAN PREMPEH INDEX NUMBER: 12021849 GROUP A EVENING...

Words: 586 - Pages: 3

Free Essay


...[pic] Term-end Exam Details – GMBA DXB DEC 2008 Important Notice: If your invigilator feels that you are talking to any one or him feels that you are copying from other students or any other mode you will be awarded zero for your final examination without any discussions.  No warning will be given to you and the invigilator will make a note of your name and update the Program Manager. You are not allowed to leave the examination hall till you finish your examination. You are required to switch off your mobiles always. |Course |Date |Time |Duration |Type of Exam |Comments | |Principles of Management |Wednesday |10.30 am - 12.30 pm |2 hours |Closed Book/Closed notes |Multiple choice ( 50 min) | | |4th Feb, | | |Laptops not allowed |Descriptive(1 hr 10 min) | | |2009 | | |Internet not allowed |Write with pen no scribbling | | | | | | ...

Words: 284 - Pages: 2

Premium Essay

Net Neutrality

...Lecture 4: Bond Market and Bond Valuation GMBA 609: Managerial Finance Dr Anthony Owusu-Ansah GIMPA Business School October 2014 Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 1 / 49 Learning Objectives At the end of this session, you should be able to: De…ne and understand the basic mechanisms of the bond market Describe interest rate fundamentals, the term structure of interest rates, and risk premiums. Describe the legal aspects and the features of di¤erent types of bonds. Apply the basic valuation model to bonds, and describe the impact of required return and time to maturity on bond values. Explain yield to maturity (YTM), its calculation, and the procedure used to value bonds that pay interest semiannually. Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 2 / 49 Types of Loans Pure Discount Loan Interest-only Loan Amortized with Fixed Principal payment Amortized with Fixed Payment Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 3 / 49 Pure Discount Loans Treasury bills are excellent examples of pure discount loans. The principal amount is repaid at some future date, without any periodic interest payments. Dr Owusu-Ansah (GIMPA Business School) Lecture 4: Bonds October 2014 4 / 49 Pure Discount Loans...con’ t Problem If a T-bill promises to repay $10,000 in 12 months and the market interest rate is 7 percent, how......

Words: 3151 - Pages: 13

Free Essay

Retailmax: Role for Cam Archer” and “Retailmax: Role for Regan Kesse

...“Theories of organization,” Wiley, New York, NY, 1980. [40] R. E. White and R/G. Hamermes, “Toward a Model of Business Unit Performance: An Integrative Approach,” Academy of Management Review, Vol. 6, No. 2, 1981, pp. 213-223. [41] A. G. Bedeian, “Contemporary Challenges in the Study of Organization,” Journal of Management, Vol. 12, No. 2, 1986, pp. 185-201. [42] “What Impacts Organizational Structure?” 2012. [43] J. J. Brown, “Flattening the Organizational Hierarchy of the Fairfax County, Virginia Fire and Rescue Department,” Executive Fire Officer Program, National Fire Academy, Emmetsburg, Maryland, 1995. [44] D. Penguin, “Fundamentals of Organizational Structure,” 2003. html [45] “The Importance of a Good Organizational,” 2012. onal-srtucture [46] J. Clemmer, “Organization Structure Limits or Liberates Highperformance,” 2003. [47] “What are the Benefits of Organiaztional,” 2012. [48] A. Menon and P. Varadarajan, “A Model of Marketing Knowledge Use Within Firms,” Journal of Marketing, Vol. 56, No. 4, 1992, pp. 53-71. doi:10.2307/1251986 Copyright © 2013 SciRes. AJIBM ...

Words: 6052 - Pages: 25

Free Essay

Managing Organisations

...GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (GIMPA) GMBA 710: MANAGING ORGANISATIONS CRITICAL SUCCESS FACTORS FOR EFFECTIVE TEAMS: A CASE STUDY OF THE TEAM DOTED (GMBA GROUP C) DENNIS OWUSU - SEKYERE (215003500) LECTURER: DR. BEN SARPONG MENSAH DECEMBER 2014 TABLE OF CONTENTS Content Page Table of Content...................................................................................i Introduction ..........................................................................................1 Group Profile & Overview....................................................................1 Group Formation Process .................................................................2 The Evolution from Work Group to Work Team.................................4 Critical success factors for Effective Teams.........................................5 Leadership & Power.............................................................................5 Effective Communiation........................................................................5 Motivation…………………....................................................................6 Group Diversity....................................................................................7 Decision Making…...............................................................................8 Climate of......

Words: 3179 - Pages: 13

Free Essay

Creating Value Through Innovation

...National Chiao Tung University GMBA Program Global Technology Strategy McKinsey Quartely Creating value through Innovation Team Lolo - 9988542 Alfonso – 9988 Date: May 31, 2011 Summary Innovation, according to the article, involves the development of new products or processes and the knowledge that produces them and those new products can either take the form of high-level building blocks, midlevel intermediate goods and ground-level final products. The underlying knowledge for new products includes high-level general principles, midlevel technologies, and ground-level, context-specific rules of thumb but technological innovations, especially high-level ones, usually have limited economic or commercial importance unless complemented by lower-level innovations. The world that we live in facilitate the quick dissemination of knowledge and breakthroughs travel easily, but their national origins are fundamentally unimportant and the debate as to whether innovations or innovators make the greatest contribution to economic prosperity, is deemed as ‘not helpful’, because they all play necessary and complementary roles. The enhancement of research in China and India, and their share of ‘cutting-edge work’, will improve living standards in the United States, implying that other countries can benefit from the advances without them actually affecting the country’s economy. Many cross-border flows are important to innovators, namely, the dissemination of knowledge......

Words: 2536 - Pages: 11

Premium Essay

Leadership, Past, Present and Future

...Leadership: Past, Present, and Future Mostafa El Abd 20/03/2015 GMBA-EN-BF September 2014 Intake Leadership is significant in both social and organisational functioning. It has a broad meaning and has been defined in many ways over the centuries. Most leadership scholars agree that the term leadership can be described as an influencing procedure and its consequential outcomes which mainly occur between a leader and his or her followers, as well as how this process can be made clear by the leader’s dispositional behaviours and attributes, follower perception, and the framework in which this influencing process or method occurs. The term leadership is often paired with power and management but the definition of leadership should be kept different from both of these terms. Leadership research over the years can be classified into nine major schools starting from the 1900s till 2010s. They are: Trait, Behavioural, Contingency, Contextual, Skeptics, Relational, New leadership, Information-processing and Biological/Evolutionary. 1. Trait School of Leadership: This research started in the 20th century and suggests that specific dispositional attributes differentiate leaders from non-leaders or common people. 2. Behavioural School of Leadership: This school of research began in the 1950s and focused on the behavioural approach towards leadership. Meaning, behaviours that were enacted by the leaders and how they took care of their followers were the focus of this research. 3.......

Words: 590 - Pages: 3

Premium Essay


...opportunities for business students, faculty and the business finance community. Financial Management Association The Financial Management Association at Johns Hopkins Carey Business School offers students an opportunity to be a part of an exclusive network of finance professionals, practitioners, and students around the world. Membership with this national organization provides resources for job searching, careers in finance, finance certifications, furthering education, networking, and much more. Global MBA Association The Johns Hopkins Carey Business School Global MBA Association strives to build a positive culture among GMBA students, create a community among current GMBA students and alumni, serve as a communication liaison between GMBA students and the Student Government, and support the Carey faculty and staff to improve the brand equity of the GMBA program. Global mHealth Institute (Carey chapter) The Johns Hopkins Global Mobile Health Initiative has created a unique forum for Hopkins to bring together individuals from myriad backgrounds but with a shared interest in the emerging field of mHealth. The mission of The Global mHealth Initiative at Johns Hopkins University (GmI) is to develop responsive 16 innovations and provide rigorous, evidence-based support for mobile ICTs to improve global health with a focus on resource-limited settings where the global burden of disease and mortality are highest. Golf and Tennis Club The Golf and Tennis......

Words: 17730 - Pages: 71

Premium Essay

Al-Mihaniya Company

...The Lancaster MBA Assignment First Page Student ID number(s): Student Name(s): Nabil Kilany – 30675912 Khalil Elias – 30983977 Riyad Kurdi – 31082936 Ramzi Shokeh – 31007941 Laith Adas – 31007784 Nabil Al-Kilany Khalil Elias Riyad Kurdi Ramzi Shokeh Laith Adas Module Name: GMBA 558 - Strategy Module Tutor: Dr. Martin Friesl Essay/Project Title Professional Company for Real-estate Investment and Housing Strategy Project Word Count: (5430 excluding Cover, Contents, reference list & appendices ) Assignment Due Date: 15-Nov-2013 By submitting this coursework for assessment, I/We acknowledge the following: Academic Integrity I/We have read and understood the Lancaster University Postgraduate Regulations ( on cheating and plagiarism and state that the work I submit will be my/our own and will not contain any unacknowledged work from other sources. As the author(s) of submitted work in my/our name I/we am/are prepared to undertake a fair and reasonable oral examination of its contents. Research Ethics and Governance I/We have read and understood the Lancaster University Research Ethics and Governance code of practice. Note: This form is to be used as the first page for all coursework submissions. 1|Page GMBA558 Group Assignment The Lancaster MBA Table of Contents EXECUTIVE SUMMARY ..................................................................................

Words: 18629 - Pages: 75

Premium Essay

The Term Paper

...GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION [GIMPA] MASTERS IN BUSINESS ADMINISTRATION COURSE NUMBER: GMBA 607 MANAGING OPERATIONS Instructor: Dr. Samuel Famiyeh Office Location: D-Block, R14 GIMPA Main Campus E-Mails: APPOINTMENT TIME You are encouraged to talk to me about any problem or suggestions you may have concerning the course, careers, benefits of advanced courses in operations management, or things in general. If you can’t seem to find the time to talk with me face-to-face, send an email and I will respond as quickly as possible. DESCRIPTION OF THE COURSE Operations management is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). The course discusses the managerial processes underlying operations management in both service-providing and goods-producing organizations. Specific topics to be covered include introduction to operations management, forecasting, process design, capacity planning, facilities location and design,......

Words: 1563 - Pages: 7

Premium Essay


... I could strongly feel what a real entrepreneur it is from what Elias said, he thinks we should work 24 hours a day, or it really wastes of his time. I fully agree this and like this argument because if you are doing something you really enjoy, you will not think you are working even though it is not working hour. Instead, you will fully of energy to support you finish what you want to do. From the feedback Elias answers our questions, I could feel Elias must put lots of resource and time to figure out what is the best business operation model for Enspyre through lots of failure in these years. In this case, Elias would be a good advisor for our international classmates when they met some problems here. - Eden Chen (2016 Class@GMBA, NCTU) Elias Ek, the CEO of Enspyre, is a passionate, diligent and goal-oriented person. With his fascinating charisma, he succeeded in making all the audience flew with his story and accomplishment. Elias shared his experiences of how to start a business in Taiwan. The class 1 Globalization Seminar, Spring, 2015 Starting a Business in Taiwan (April 17, 2015) atmosphere was pretty vibrant and students brought many interesting questions to what he said. Elias had his own radio show at the age of 20. He tried to raise money to realize his dream. At that time, we can already know that he is the person who has excellent ideals and is willing to try to achieve it in no matter what. Elias shared about his successful start-up......

Words: 1169 - Pages: 5

Free Essay

Vinod Khosla Paper

...Case Study Report : Vinod Khosla and Sun Microsystems(A) Business Negotiations GMBA JUNGMIN LEE Student # 2015427013 The Computervison President´s call states two major issues that keep Sun away from meeting their requirements. Their order will be overwhelming for Sun and their product is considered incomplete. Computervison claims that there is no solid credibility with Sun and doubt their supply capacity. On the other hand, Apollo, their major competitor, seems to have fulfilled the requirements by being the industry standard. They are also well financed and managed, which are the qualities that Sun seems to be missing. 1. Does Vinod Khosla have a real chance at changing Computervision´s decision? Does Sun have a better product? Can Sun be regarded as a reliable long-term vendor? According to the case study, Sun´s system has ben acclaimed within the academic communities. It´s evident why technicians prefer their system: they are standardized, thus more opened to possibilities of different development. Sun also has superior qualities in their network accessibility in terms of feasibility. What Sun was targeting evidently worked with their target customers. They planned their product to be for general usage, and the flexibility of the system seemed to have appealed to the academic sector. While Sun took rather opened system, Apollo developed their own domain network and own operating system, which could be a big obstacle for general usage. Considering the......

Words: 661 - Pages: 3

Free Essay

Nasa Case HBS cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective management. Copyright © 2002 President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685, write Harvard Business School Publishing, Boston, MA 02163, or go to No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business School. This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Innovation and project management by Jose Luis Fernandez Borrero, IE Business School from February 2016 to January 2017. 603-062 Managing Knowledge and Learning at NASA and Jet Propulsion Laboratory (JPL) In 2000, the U.S. Congress, which funds NASA, called on the agency to develop appropriate knowledge management (KM) tools to reduce the risk of future mission failures and to address impending retirements. Until 2002, most of NASA’s knowledge management tools were information technology systems. NASA’s most senior-level KM champion, Chief Information Officer Lee Holcomb, had sponsored the development and implementation of these systems. But as Holm explained, IT systems alone could not fully......

Words: 13757 - Pages: 56

Free Essay

Strategy Harvard Business Press Boston, Massachusetts ISBN-13: 978-1-4221-4672-9 4673BC This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Strategy Implementation by Pedro Guillermo Ruiz, IE Business School from January 2016 to January 2017. Copyright 2008 Harvard Business School Publishing Corporation All rights reserved Printed in the United States of America This chapter was originally published as chapter Introduction of The Heart of Change: Real-Life Stories of How People Change Their Organizations, copyright 2002 Harvard Business School Publishing Corporation. No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. You can purchase Harvard Business Press books at booksellers worldwide.You can order Harvard Business Press books and book chapters online at, or by calling 888-500-1016 or, outside the U.S. and Canada, 617-783-7410. This document is authorized for use only in GMBA-EN-BL_Abr2015_A1 - Strategy Implementation by Pedro Guillermo Ruiz, IE Business School from January 2016 to January......

Words: 4275 - Pages: 18