Four Steps of Problem Solving

In: Other Topics

Submitted By mrkimbrough
Words 376
Pages 2
4 Steps

My problem is that my pen does not work. I need to rely on the four steps in order in fix the problem. I will first collect and analyze why it doesn’t work. Then I will ask different people if they have had a similar experience. If possible, I must view it firsthand. At last I must confirm my findings.

Collecting and analyzing my problem is my first step. I need to ask myself a bunch of questions and observe the issue. Questions like……

* Is there ink in the pen? * Is the pen in tack? * Has the cap been left off? * How old is the pen? * Was the pen tampered with? * What type of pen is it? * Did someone switch my pen out?

While I am asking myself these questions, I need to the observing the pen, checking it and rechecking it. I have now completed my first step by collecting and analyzing the data on the pen.

The next thing that I need to do is ask people about this issue. It should be people who have similar experience with the issue. Most people I asked all came up with the same questions I have. It seems that this is a very common issue. A couple of different questions they asked were…..

* Does it have a spring? * Would you like to borrow mine? * Does it click when you press it? * Are you pressing hard enough? * Is the ink not coming out on its own? * What if you scribble on the paper until it works?

By viewing the problem first hand, I was able to confirm all the information I have received on this problem.

These steps helped me out a great deal. Asking these questions of my peers and myself, sent me in the right direction of why my pen was not working. This is something that we do sometimes that we don’t even realize that we are doing.

My problem was solved! It was fixed by relying on the four steps. I collected and analyzed data. I asked other people for advice on the issue. I…...

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