Foremostco

In: Computers and Technology

Submitted By taylor
Words 1544
Pages 7
The analysis of Foremostco Inc case

From the case we know that Foremostco Inc had a very heavy loss in the business. Because of the mistakes existing in the newly developing program, the computer system was not doing what it was supposed to do and also almost all the important documents were printing out blank, as well as the orders. So a great number of customers felt angry and unforgivable since they did not receive their orders or they were not even billed at all. As a result, Foremostco Inc lost many important customers because they felt angry and disappointed about the Foremostco Inc. Besides, Foremostco Inc also lost a lot of money for developing the damaged and unworkable program. In a word, it was an "Expensive Lesson" for Foremostco Inc. In order to minimize the lost and even win back the market, Foremostco Inc should do some essential remedial measures one by one. First, as the most significant one, Foremostco Inc should stop using and debugging the new program immediately and restart the old system to backup the information of customers and revive the chain of the logistics of the business. Make sure the remaining orders and do everything possible to finish them by schedule. Second, Foremostco Inc should stop receive requirements one day in order to arrange all the information they have now and try to recover some missing information. After that, make a backup for this very important database. These two items are just temporary measures that may reduce the lost. However, in order to win back the customers and improve the efficiency of working, Foremostco Inc need to rebuild the new system program to help them manage the information of orders and customers efficiently and accurately. For achieving that goal, Foremostco Inc must thoroughly change and revise the project management method and personnel arrangement. If Foremostco Inc wants to make a…...

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