Emotional Intellegence

In: Business and Management

Submitted By arushi
Words 393
Pages 2
Emotional Intelligence has become a vital part of how today's hr meets the significant challenges it faces. And in the middle of the "Talent War", especially at the highest levels in organisations, emotionaly intelligent employees ie who have the capacity to grasp, appreciate and discerningly manage emotions in relationship to oneself and others , can give organisations a competitive edge.. "...success at work is 80% dependent on emotional intelligence and only 20% dependent on IQ," HR magazine, November 1997.

As a consequence, emotional intelligence quotient, or EQ, has become more and more relevant to important work-related outcomes such as individual performance, organizational productivity, and developing people because its principles provide a new ways of understanding and assessing behavious, management styles, attitudes, interpersonal skills, and potential of people. It is also an increasingly important consideration in human resource planning, job profiling, recruitment interviewing and selection,and learning and development

The hr proffesionals worldwide have not only started including the measurement of eq as a part of their recruitment strategies but are also discovering and creating more and more ways of training their employees to become emotionally intellegent

Interestingly, Goleman in the year 1955 proposed the idea that three organizational Factors-leadership, hr and the organisational climate and culture t are interrelated. Each of these influence emotional intelligence through the impact on relationships, and each factor influences the other two.For instance, the HR functions of recruitment and selection, training and development, and management performance have a strong impact on leadership EI .However, leadership in turn will influence the extent to which HR functions are effective in helping organizational members increase.

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