Conflict Resolution

In: Business and Management

Submitted By Bisma
Words 591
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Conflict Resolution
Conflict is a state of disagreement between two or more parties. This disagreement can be realized in both peaceful and violent manifestations. A clash of interests, values, actions, or directions often sparks a conflict. Conflict occurs on many levels-within the individual when a person confronts their own competing desires; between individuals such as in a marriage; between groups of individuals, such as work groups; between societies or cultures, such as different religions or ethnicities; or international conflict which may become a fully fledged war.
Causes for conflict are many but all conflicts have as their root cause self-centered behavior, when one's personal desires, or those of one's own group, are pursued without regard for the needs of the other or for the larger society to which both belong. The result of such selfishness is the breakdown of harmonious interactions or the initiation of aggressive and destructive behavior.
Conflict theory attempts to explain social conflict through the idea that all participants in a group or society attempt to maximize their personal benefits and are therefore at odds with all other members of the population.
Conflict resolution is the ending of a conflict, or at least reduction of its severity. It may involve conflict management, in which the parties continue the conflict but adopt less extreme tactics; settlement, in which they reach agreement on enough issues that the conflict stops; or removal of the underlying causes of the conflict. Settlements sometimes end a conflict for good, but when there are deeper issues—such as value clashes among people who must work together, settlements are often temporary. True resolution of conflict involves not only a cessation (ending) of antagonistic (hostile) interactions, but also reconciliation—forgiveness and a new start in the relationship. Method of…...

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