Communication Skills

In: English and Literature

Submitted By missheart
Words 1177
Pages 5
Communication is the sharing of meaningful information between two or more people with the goal of the receiver understanding the sender’s intended message.

Berelson and Steiner (1964) defines communication as the transmission of information, idea, emotion, skills by the use of symbols-words, pictures, figures and graphs to name a few examples. Communication is composed of several models as communication researchers have devised models to help them analyse the major elements in the process, of which by models we will be referring to the conceptual model used to explain the human communication process or a representation of what something is and how it works. Claude Elwood Shannon and Warren Weaver of Bell Laboratories in 1949 were the first to introduce their major model of communication, The initial model consisted of three primary parts, the Sender, Channel and receiver. The Sender was the part of telephone a person spoke into, Channel was the telephone itself and the Receiver was a part of the phone where one could hear the other person, but the major models are three (3) which are the Linear, Interactive and Transactional models.

Two(2) major models have been identified and will be discussed for the purpose of this assignment and their weaknesses are going to be shown. The two models are the Linear and Interactive models.

The linear model is a straight-line communication where the sender encodes a message via a channel and a message is decoded by the receiver, the receiver does not send back any feedback to the sender.

Below is a diagram of how the Linear Model of Communication works which was done by Wood, J.T (2009). Communication in our lives.

The main flaw in the linear model is that it depicts communication as a one-way process where speakers only speak and never listen. It also implies that listeners listen and never speak or…...

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