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Communication Scenarios

In: Business and Management

Submitted By dany36
Words 634
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Scenarios According to Francis (2012) information is the means of support in an organization. To effectively convey information, communication is necessary. Communication is conveyed in several forms, including verbal and written methods. It is important that the method used to convey the information is comprehensible by its intended recipient. Otherwise the communication is wasted and a business could suffer.
In Scenario I, a Marketing Manager is asked by the Vice President of Operations to be in charge of developing a strategy for entering a new beverage into the global market. Now the manager has to convey the task and provide the details of the product to his team, so they can develop a strategy and present it back to the Vice President in one week. The communication channel that should be used in this scenario is face to face. This channel is the best choice because it will allow the manager to convey all of the details of the product to his team in a timeless matter and receive immediate feedback/ clarifications. (Robbins and Judge, 2011) To convey the strategy to the Vice President I believe face to face and written communication should be used. These communication channels are the best choices because the team will be able to present the information with visual aids; this will allow everyone to refer to the marketing plan on a later date. Also, this way the Vice President will be allowed to hear and see the development from the team. Face to face communication will also allow the Marketing Manager and team to breakdown and explain their strategy in details. While the Vice President will be able to ask questions immediate, as well as, to get a clear understanding of the productivity. (Robbins and Judge, 2011)

In Scenario II, the manager of a large travel agency is notified by one of her employees that the company login name and password no…...

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