Comm 225 Outline

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COMM 225: Production and Operations Management
Course Outline (Fall 2015)
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GENERAL INFORMATION * Instructor: Peter Rosenthal, eng., M.B.A. * Lectures: Wednesday 17:45-20:15 Room MB 3.270 * Course Website: Moodle * Email: peter.rosenthal@sympatico.ca * Phone: 514-848-2424 x 5492 * Office: MB 12-104 * Office Hours: Wednesday 16:45-17:30 and by appointment

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COURSE DESCRIPTION
This course is an introduction to contemporary operational issues and techniques in the manufacturing and service sectors. Among the topics covered are: operations strategy, forecasting, materials management, total quality management, time-based competition, and queuing theory. Mathematical modeling in resource allocation is also introduced. Cases and computer-aided quantitative tools for decision-making are used throughout the course with an emphasis on the interactions between production/operations management and other business disciplines.
Prerequisites: COMM 210, COMM 212, and COMM 215
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LEARNING OBJECTIVES
Operations are the core of every business. Successful implementation of any business strategy cannot be achieved without the proper execution of operations. Global and local companies that are experiencing a surge in market share owe this success among other things, to their excellence in managing operations. This course considers operations from a managerial perspective and introduces the basic Operations Management (OM) tools. It focuses on quantitative analysis of various OM functions. At the end of the course, students will have a good understanding of the various operation functions and their importance in organization in…...

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