Club It 2

In: English and Literature

Submitted By MsPatrice
Words 1035
Pages 5
Club IT Part Two
Patrice White
September 21, 2011
Julia Manning
University of Phoenix

Club IT Part Two
Club IT is a local downtown music venue and nightclub owned by Ruben Keys and Lisa Tejada. They have recently remodeled the interior of Club IT and it has been successfully paying itself off. Both Ruben and Lisa have decided that their business needs to improve in the information department and have hired Jerry Brown to handle the information management area. Since arriving, getting acquainted with the staff and familiarizing himself with the business, Jerry has evaluated the IT status of the business, its resources, customers and supply chain. Jerry has identified three business problems apparent at Club IT, and has suggestions as to how to resolve these issues. Jerry believes he can incorporate enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) software into his solutions. Finally, this paper will discuss how various departments within the club may use these solutions.
Three Business Problems at Club IT
During the evaluation, Jerry has noticed three business problems at Club IT. First, the name of the business is Club IT, yet the club is currently boasting a dialup internet connection. Due to its limited bandwidth the dial up connection is slow in speed. It can provide a maximum speed of 56 kilobits per second. Dial up connection also limits access to certain media like videos. It also takes longer duration to open and download attachments and play online games. (Bose, 2009) Any type of software in use needing updates will also have tremendous difficulty getting those updates, if at all.
Second, the communication at Club IT is lacking in several areas. The communication seems weakest with the suppliers and customers. Currently the club has only one phone line with which it does all of…...

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