Checkpoint Email Etiquette

In: Business and Management

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Axia College Material
Appendix D

E-mail Etiquette

Read the following e-mails. For each e-mail:
• Describe any content and formatting errors found.
• Determine if the content is appropriate for a workplace setting. If it is, explain why. If not, identify the errors made and rewrite the e-mail, to be appropriate.

E-mail One
To: Tom
Subject line: Talent Reallocation

Tom,

This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance. Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p.m.

Thanks,
Andrea
Responses to questions 1 and 2.

• I do not see any errors with the content or formatting. What is going on is that the person writing the email is letting his/her boss know some bad news. The language used in the email was professional and short. When writing an email it is less formal than writing a letter
• For this to be a professional email the content in the email is very appropriate the email addresses facts and does not include personal opinions.

Rewrite e-mail if necessary

E-mail One
To: Tom
Subject line: Talent Reallocation.

Hello Tom,
This email is in regards to the two employees that we have decided to suspend Friday. The two employees in question is Nicole Stone and Lorenzo Torres. Per our conversation on yesterday, both employee’s performance and productivity has not matched the other employees in the accounting department. Each employee has had consultations regarding how to help and motivate with their performance and no improvements have been made. How about…...

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