Business Ethic Starbuck

In: Business and Management

Submitted By JosephWong
Words 4727
Pages 19
CONTENTS 1.0 Methodology Section 1 2.0 Introduction 2.1 Company History and Background 2.2 Mission and Principle 3.0 Stakeholder Analysis 3.1 Ethical theory Section 2 4.0 Dilemmas 4.1 Starbucks Cup Recycling 4.2 Starbucks Coffee Bean 4.3 The Dorosin Issue 4.4 Breastfeeding in Starbucks 4.5 Financial Loss 4.6 Starbucks Water Waste Section 3 5.0 Best practice 5.1 Official Website / information 5.2 Stakeholders 5.3 Environment 5.4 CSR – Corporate Social Responsibility Section 4 6.0 Recommendations

1.0 Methodology
In this report will show that the ethical issues facing by Starbucks and the solution which can help Starbucks overcome the issues of Starbucks facing. Except researched the official website of Starbucks, but also viewing external agencies and individuals, journals and text books. Based on these sources, so author will be able provide an overview with objectivity of Starbucks organization. Besides, author appoints a stakeholder analysis, appropriate theory for state the better ways for Starbucks organization.
In the beginning, it will show the company history, background and principles of the Starbucks organization. Based on these information can be enhance reader more understanding the Starbucks organization and find out what has been done or done in future and why Starbucks make these decisions.

2.0 Introduction
Business Ethics can be define as the examination of the variety of problems that can arise from the business environment, and how employees, management, and the corporation can deal with them ethically. Problems such as fiduciary responsibility, corporate social responsibility, corporate governance, shareholder relations, insider trading, bribery and discrimination are examined in business ethics.(WebFinance, 2011).

2.1 Company History and Background
The Starbucks Coffee Company brand is…...

Similar Documents

Roles of Ethics and Compliance in Starbucks

...The role of ethics and compliance in Starbucks is set in place to ensure that all of Starbuck’s staff from the baristas working the front counter to the corporate staff are all abiding by federal laws and regulations. Ethics in financial practices are sometimes hard to believe. The agency problem is the result of conflict of interest between stockholders and the managers of a firm (Titman & Keown, p. 15, 2011). “A conflict of interest is a situation in which a person has a private or personal interest sufficient to appear to influence the objective exercise of his or her official duties (“Business Ethics”, n.d.). An example of a conflict of interest would be if the CFO attempted to acquire a property or investment from a friend or family member without acting in the best interest of Starbucks and it’s shareholders. Corporate advisors, in this case a CEO or CFO are legally required to make fair and ethical financial decisions. The Sarbanes-Oxley Act or SOX, passed by Congress in 2002 holds corporate advisors that have access to influence company decisions legally accountable for any instances of misconduct (Titman & Keown, p. 11, 2011). The SOX act is in effect in order to protect corporate shareholders against financial misconduct and accounting fraud. According to Starbuck’s Code of Ethics for CEO and Finance Leaders are required to follow the following seven duties: act with honesty and integreity, avoiding actual or apparent conflicts of interest, provide internal...

Words: 459 - Pages: 2

Business Starbucks

...Starbucks Corporation is a global coffee company and Italian-style coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 20,366 stores in 61 countries, including 13,123 in the United States, 1,299 in Canada, 977 in Japan, 793 in the United Kingdom, 732 in China, 473 in South Korea, 363 in Mexico, 282 in Taiwan, 204 in the Philippines, and 164 in Thailand. Starbucks sells hot and cold drinks, coffee beans, salads, hot and cold sandwiches, sweet pastries, snacks, and items such as mugs and tumblers. Through the Starbucks Entertainment division and Hear Music brand, the company also markets books, music, and film. Many of the company's products are seasonal or specific to the locality of the store. Starbucks-brand ice cream and coffee are also offered at grocery stores. From Starbucks' founding in 1971 in Seattle as a local coffee bean roaster and retailer, the company has expanded rapidly. In the 1990s, Starbucks was opening a new store every workday, a pace that continued into the 2000s. The first store outside the United States or Canada opened in the mid-1990s, and overseas stores now constitute almost one third of Starbucks' stores. The company planned to open a net of 900 new stores outside of the United States in 2009, but has announced 300 store closures in the United States since 2008. Wikipedia Starbucks announced an agreement to buy Teavana on the 13th November 2012 for approximately $620 million. This......

Words: 675 - Pages: 3

Starbucks Ethics and Compliance

...Starbucks: Ethics and Compliance FIN 370 August 7, 2012 Professor Tom Brady Starbucks: Ethics and Compliance Business Ethics and Compliance is a platform that undergirds Starbucks operation and assists to safeguard its philosophy and name by supplying ways that help associates make moral judgments at work (Starbucks Corporation, 2012). Starbucks has been on the scene since 1971 and has continued to grow at a minimum rate of 20 percent annually. Starbucks is known as the collegiate meeting place and the patrons are as diverse as its employees. Business professionals, students, stay at home mothers and dads alike find that Starbucks is one of the many places that are not biased in service or its beliefs. For the last 5 years Starbucks has been awarded as one of the most ethical companies in the world. The award recognizes companies that actually go past making statements about doing business "ethically" and transform those words into deeds that benefit all mankind (Ethisphere, 2012). As a company Starbucks believes that equal and fair treatment of every person is detrimental to making any business successful. In an effort to make sure that Starbucks remains a thriving business ethical compliance has been a major focus of the company from its beginning. Every employee is educated in what ethical policies are and the expected role he or she is to play once employed. Starbucks is known to embrace diversity and consider every employee a partner in changing the world......

Words: 455 - Pages: 2

Starbucks Ethics and Compliance Paper

...Starbucks’ Ethics and Compliance Paper Ethical behavior within a company is very important to its future and success. This type of behavior is not just important for the employees to follow, but for the entire company. In 2001, a failing company called Enron was involved in numerous unethical behaviors. For example, Enron’s Chief Financial Officer temporarily suspended their “code of ethics” not once, but twice in order to partake in personal financial gain. Enron’s actions eventually resulted in bankruptcy and assisted with the creation of a new set of guidelines for companies to follow. The so-called guidelines were called the Sarbanes-Oxley Act (Titman, S., Keown, A.J., & Martin, J.D. 2011). The SOX helped institute a set of rules for companies to follow, one being the creation and compliance of a code of ethics within every company. One company that seems to do a very good job with complying with the guidelines of SOX is Starbucks Corp. They have a strong program set in place to support their mission of making ethical decisions at work. The use of their program “Business Ethics and Compliance” might just be the very reason why their SEC filings show a relatively successful business. Financial Environment In regards to the finance environment, Starbucks plays an active role in ethics and compliance. Not only are their employees offered ways to voice concerns of unethical issues in the work place, but also Starbucks’ partners as well. Starbucks holds a......

Words: 1989 - Pages: 8

Fin 370 Ethics and Starbucks

...Ethics and Compliance Paper FIN/370 July 14, 2011 Ethics and Compliance Paper Introduction Starbucks boasts that they serve the best coffee possible to meet their mission to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. Starbucks has grown from one store in Seattle founded by two teachers and a writer in 1971 to more than 17,000 stores throughout the United States and overseas companies. Of these, 53% are directly owned by Starbucks and the rest in franchised contractor leases. This amazing feat brought three people together, each using $1,350, and borrowing $5,000 to make over a billion dollar per year successful business 40 years later. The name Starbucks was their original name in reference to the coffee-loving first mate in Moby Dick, and the design was from the two-tailed siren mermaid. Most recognize the Starbucks brand as a house-hold name and should also know that they are proud and committed to their coffee knowledge, customer service, and product expertise. They call their employees partners and offer Starbucks internal programs such as comprehensive health coverage and equity in the company. Every Starbuck’s employee knows he or she is a visual symbol of the company and needs to work as if each store was hid or her own. Starbucks also adheres to the requirements of the Security Exchange Commission (SEC), which is a publicly traded company known as SBUX. The aim of this paper is to discuss the roles of......

Words: 1693 - Pages: 7

Business Ethics

... B USINESS ETHICS Ethical Decision Making and Cases 8TH EDITION This page intentionally left blank B USINESS ETHICS Ethical Decision Making and Cases 8TH EDITION O. C. Ferrell University of New Mexico John Fraedrich Southern Illinois University—Carbondale Linda Ferrell University of New Mexico Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Business Ethics: Ethical Decision Making & Cases, 8th Edition O.C. Ferrell, John Fraedrich and Linda Ferrell Vice President of Editorial, Business: Jack W. Calhoun Acquisitions Editor: Michele Rhoades Sr. Developmental Editor: Joanne Dauksewicz Marketing Manager: Nathan Anderson Marketing Communications Manager: Jim Overly Content Project Manager: Corey Geissler Media Editor: Rob Ellington Sr. Manufacturing Coordinator: Kevin Kluck Production Service: Integra Sr. Art Director: Tippy McIntosh Permission Editor Text: Mardell Glinski Schultz Permission Editor Images: Deanna Ettinger Internal Designer: Craig Ramsdell, Ramsdell Design Cover Designer: Craig Ramsdell, Ramsdell Design Cover Image: Daryl Benson, Photodisc/Getty Images © 2011, 2008 South-Western, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution,......

Words: 274069 - Pages: 1097

Business Ethics

... B USINESS ETHICS Ethical Decision Making and Cases 8TH EDITION This page intentionally left blank B USINESS ETHICS Ethical Decision Making and Cases 8TH EDITION O. C. Ferrell University of New Mexico John Fraedrich Southern Illinois University—Carbondale Linda Ferrell University of New Mexico Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Business Ethics: Ethical Decision Making & Cases, 8th Edition O.C. Ferrell, John Fraedrich and Linda Ferrell Vice President of Editorial, Business: Jack W. Calhoun Acquisitions Editor: Michele Rhoades Sr. Developmental Editor: Joanne Dauksewicz Marketing Manager: Nathan Anderson Marketing Communications Manager: Jim Overly Content Project Manager: Corey Geissler Media Editor: Rob Ellington Sr. Manufacturing Coordinator: Kevin Kluck Production Service: Integra Sr. Art Director: Tippy McIntosh Permission Editor Text: Mardell Glinski Schultz Permission Editor Images: Deanna Ettinger Internal Designer: Craig Ramsdell, Ramsdell Design Cover Designer: Craig Ramsdell, Ramsdell Design Cover Image: Daryl Benson, Photodisc/Getty Images © 2011, 2008 South-Western, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution,......

Words: 274069 - Pages: 1097

Starbucks as an International Business

...Running head: STARBUCKS AS AN INTERNATIONAL BUSINESS 1 An Analysis of Starbucks as a Company and an International Business Lauren Roby A Senior Thesis submitted in partial fulfillment of the requirements for graduation in the Honors Program Liberty University Spring 2011 STARBUCKS AS AN INTERNATIONAL BUSINESS Acceptance of Senior Honors Thesis This Senior Honors Thesis is accepted in partial fulfillment of the requirements for graduation from the Honors Program of Liberty University. 2 ______________________________ Edward M. Moore, Ph.D. Thesis Chair ______________________________ Melanie A. Hicks, D.B.A. Committee Member ______________________________ Harvey D. Hartman, Th.D. Committee Member ______________________________ James H. Nutter, D.A. Honors Director ______________________________ Date STARBUCKS AS AN INTERNATIONAL BUSINESS Abstract The researcher examines a detailed synopsis of the specialty coffee industry and the role that Starbucks plays in it. Starbucks is in a growth market, and it has a good relative 3 overall position. The researcher will examine the business structure of Starbucks and the future implications of its current business strategies. By examining the strategic imperatives such as how to expand abroad and understanding the international context, the researcher will determine strong and weak business strategies of the company. Starbucks has overcome organizational and managerial implications that will......

Words: 9343 - Pages: 38

Starbucks Ethics

...Starbucks is a coffee company based in Seattle Washington. It is the largest coffee house in the world, with chain stores in over 60 countries. With the great success of the company, it is expected that Starbucks to take up social responsibility. Starbucks has an outstanding social responsibility strategy. In addition, Starbucks provides excellent working conditions to its employees and the hygiene levels are praiseworthy. Starbucks engages in many corporate social responsibilities initiatives. They include community service, wellness, and diversity, ethical sourcing programs, and environmental concerns. Community service includes through the Starbucks foundation that funds education of needy students (Crowther 70). The provision of clean water is also under community service. In diversity, Starbucks seeks to be diverse especially in areas where employment and procurement are concerned. In ethical sourcing, the company is committed to practicing ethical trading. As a result, the firm has come up with guidelines and procedures to govern the standards for the growing and selling of their coffee. Recycling, water and energy preservation fall under environmental concerns. Starbucks uses Three-Domain model of corporate responsibility. The economic domain includes activities that are projected to have a direct or indirect positive economic impact on the company. It can be activities, which improve a company’s image and then eventually lead to increased sales (Hunnicutt 89). The......

Words: 619 - Pages: 3

Business Ethics

...Business Ethics/Social Responsibility/Environmental Sustainability “Business ethics can be defined as principles of conduct within organizations that guide decision making and behavior. Good business ethics is a prerequisite for good strategic management” (David, 2011, p. 311). Business ethics are unique to every company. The rules and regulations established by the company explaining, who, what, when and how a company expects their employees, customers, and vendors to conduct themselves while employed or doing business with the company. An employer’s code of ethics has to be a living document due to ever changing times that we live in, as new technologies are developed or as Federal regulations change. No one in the company is exempt from the code of ethics they are applicable to everyone from the top down. The code of business ethics can be described as “a document that provides behavioral guidelines that cover daily activities and decisions within an organization” (David, 2011, p. 313). In this case study, a comparison of McDonald’s Corporation (MCD) and Starbucks’ Standards of Business Conduct will be conducted and analyzed. From the beginning, it is apparent that MCD and Starbucks have different views about what the Standards of Business Conduct means within their companies. MCD states that “the Standards of Business Conduct give us guidance and direct us to resources to help us make the right decision” (MCD, 2013, p. 8). While Starbucks states,......

Words: 918 - Pages: 4

Business Ethics

...Ethical relationship between business and: * Consumers * Employees * their effect on the Environment * their effect on Society The relationship between business and consumers: * The economist Milton Friedman said the social responsibility of business is to increase profits. Any other social responsibility is a delusion; for him the only responsibility for corporations was to their shareholders. * It is only recently that businesses have moved focus onto their stakeholders (The Stakeholder theory). This is because as times are changing, stakeholders, specifically consumers, are becoming increasingly empowered and vocal, forcing businesses to review their strategies. Also, the media is bigger so any unethical stories will be greatly publicised. If enough people then stop buying from a business then a business will go bust or will be forced to change. Therefore, businesses care about the perception consumers have of their businesses, resulting in ethical business practices. * Businesses have a legal requirement that their products are safe and they contain appropriate guidance for their use. If not, the business must take responsibility (i.e. if someone gets hurt) * For example, Shell was the focus of consumer criticism over the sinking of the Brent Spar, so they bowed to consumer pressure and did not sink the Brent Spar. * Supermarkets have been one of the businesses where the importance if ‘green credentials’ has become increasingly important,......

Words: 1238 - Pages: 5

Starbucks Ethics

...Professor Sarin Jarvis August 1, 2015 Starbucks Ethical Or Unethical? I chose to do my paper on Starbucks because I love their company and get my coffee there every morning of the work week. I was interested in finding out whether the company I was supporting was being ethical to its employees or not. I will research Starbucks and who they get their products from and find out just how ethical of a company they are. Thesis: Starbucks claims that they are very ethical and have won awards for being so ethical. But, are they really as ethical sense day one till present as they claim to be. The question is does Starbucks do all their business from grower to a cup of coffee ethically. I start my paper by telling you, the public; about when Starbucks started business and how many stores around the world they have at this current moment. I will show you how Starbucks tries really hard as a large company to come across to their investors and the public as being an ethical company and how they are fair to all their employees and the farmers that grow their coffee beans. I will show you how they are unethical in the way they treat their farmers. I will also show you how they became known as unethical by the way they treated their unionized workers in Chile. This unfair pay that the Chilean workers were receiving was not a fair wage. Starbucks workers in Chile went on strike and Starbucks hired nonunion workers to replace them which were unethical and Starbucks was fined for doing so.......

Words: 2290 - Pages: 10

Business Ethics

... | | |[pic] | | |[pic] | | |[pic] | | | | [pic] |[pic]  Question 1 |4 points   |Save   | |  |Having acceptable personal ethics may NOT be sufficient to handle complex business ethical | | | | | | |issues when an individual has: | | | | | | |[pic] | | | | | | |[pic][pic] | | | | | | | | | | | | | |An unethical supervisor | | | | | | ...

Words: 753 - Pages: 4

Business Ethics

...concerning business consumer relations refer to the ‘marketing mix’, ethical issues in product policy, marketing communications, pricing and marketing strategy. Ethical Issues in marketing management – Product Policy At the most basic level, manufacturers should exercise due care in establishing that all reasonable steps are taken to ensure that their products are free from defects and safe to use as well as effective and fit for the purpose. Cigarette may be effective as they claim it to be. It works as stress reliever and give one some attitude, the purpose may be fulfilled, but it is not a safe product in any measure.   And though consumers’ right to a safe product is not an unlimited right, but here they targeted children as young as 11 found buying and consuming single cigarettes. They are really vulnerable and unlimited right is not applicable for them. Ethical issues in marketing management – marketing communications Here BAT is making both individual and... View Full Essay Join Now Please login to view the full essay... Essay's Statistics • Submitted by: SaraPhoenix • Date shared: 11/20/2011 09:10 AM • Words: 2996 • Pages: 12 • Save Paper • Report this Essay Similar Documents • Group Case -Business Ethics • Business Ethics Case • Business Ethics Case Studies • Business Ethics Case • Example Of Business Ethics Case Study (Indonesian) • Business Ethics Case • Business Ethics Case ......

Words: 440 - Pages: 2

Ethics and Compliance for Starbucks

...profitability and a social conscience”. The Business Ethics and Compliance program for Starbucks was also created to ensure the traditions and character that Howard Schultz had envisioned for this company. This program provides resources to help partners make ethical decisions at the workplace (Starbucks, 2011). The program also develops and issues materials such as the Standards of Business Conduct, provides compliance and ethics training, and provides a confidential channel for partners to voice concerns (Starbucks, 2011). * Identify processes the organization uses to comply with SEC regulations. In regards to organizational process that Starbucks complies with under The United States Security and Exchange Commission (SEC). The SEC was created back in 1933 and 1934 to protect investors, maintain fair, orderly, efficient markets, and facilitate capital formation (SEC, 2012). In reference to this, it is essential that all companies and organizations should follow the SEC guidelines to ensure companies and organizations are operating in an ethical and legal manner. In regards to Starbucks processes complying with the SEC, this company is not exempted, every quarter and annually the company facilitates their entire financial statements. These financial statements provide and ensure al details of the documents that are sent is accurate and honest to the best of their knowledge, and this information is sent off to the SEC to verify (Starbucks, 2011). These......

Words: 383 - Pages: 2