Business Assistance Programming Offered by Chambers of Commerce

In: Business and Management

Submitted By fdburkhardt
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Chambers of Commerce:
Their role and areas of opportunity White Paper Study: Summer 2011

Business Assistance Services Offered by Chambers of Commerce
Overview
Addressing Congress on December 7, 1911, President
William Howard Taft expressed the need for a “central organization throughout the country that [would be] able to keep American interests in closer touch with different phases of commercial affairs.”
Over the years, Chambers have been portrayed as the
“voice of business” and as a central, local source of business services, advocacy and information. Chambers are also key coordinators in providing community events and activities.

Scope of Study
This white paper examines the range of business information and economic development services offered by local Chambers of Commerce.
The data for this White Paper comes from a scientific web-based survey of 1,265 Chambers of Commerce nationwide.1 Chambers were randomly selected from those organizations that are active members of the United
States Chamber of Commerce.
The study examined five (5) components:
1.
2.
3.
4.
5.

Organizational Structure
Services Provided
Data & Information
Hospitality, Conventions and Tourism
Professional Association Participation

Key TAKeAWAyS:

• Both perceived and real value is the basis of membership development and retention. Utilizing plant/site visits, coordinating them with local elected officials is a key method of establishing an understanding of the local business mix as well as establishing a basis for membership development and retention. These visits offer opportunity to put a company’s best foot forward as well as being able to observe if there are issues that need resolution or threaten the company’s viability.
• Offering business counseling can be time consuming, but it also creates a bond between the company and the…...

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