Atm Services

In: Other Topics

Submitted By ashishpathak45
Words 252
Pages 2
hiiii

A T M (Automated Teller Machine) facilitates the customer to do Banking transactions such as Cash withdrawal, balance enquiry, obtaining mini-statement, transfer of funds between his/her own accounts etc. Union Bank of India tied up with Visa for issuing International Debit Cards to the customers of all its branches. The Debit Card provides ‘ANY TIME / ANY WHERE’ Banking to the customers. Presently, Bank has 2634 ATMs (as on 31.03.2011) which are on-line (connected to a switch), conveniently located and spread across the country. The Debit Card can also be used for making purchases. The daily withdrawal limit through ATMs is Rs.25,000/- and the limit for making purchases is Rs.25,000/- (combined limit Rs.50,000/-).
Issue of ATM cum Debit Card to customer is made very simple and most convenient. A Readykit containing both Debit Card and Pin are handed over to the customer immediately on opening of the account and in case of existing customers, the same is provided immediately on demand. The Debit Card is activated on the next working day. There is absolutely no waiting period for obtaining the Debit Card from the Bank. Experience for yourself by opening an account with any of our CBS branches and getting the Readykit instantly

The Debit card gets activated only when it is used alongwith PIN at ATM for cash withdrawal. Only after the first transaction at ATM, the customer will be able to use the Debit Card for making…...

Similar Documents

Atm Protocol

...The ATM reference model, which has two forms - one for the user-to-network interface (UNI) and the other for the network-to-node interface (NNI), is divided into three layers: the ATM adaptation layer (AAL), the ATM layer, and the physical layer. The AAL interfaces the higher layer protocols to the ATM Layer, which relays ATM cells both from the upper layers to the ATM Layer and vice versa. When relaying information received from the higher layers, the AAL segments the data into ATM cells. When relaying information received from the ATM Layer, the AAL must reassemble the payloads into a format the higher layers can understand. This is called Segmentation and Reassembly (SAR). Different AALs are defined in supporting different types of traffic or service expected to be used on ATM networks. The ATM layer is responsible for relaying cells from the AAL to the physical layer for transmission and from the physical layer to the AAL for use at the end systems, it determines where the incoming cells should be forwarded to, resets the corresponding connection identifiers and forwards the cells to the next link, as well as buffers cells, and handles various traffic management functions such as cell loss priority marking, congestion indication, and generic flow control access. It also monitors the transmission rate and conformance to the service contract (traffic policing). The physical layer of ATM defines the bit timing and other characteristics for encoding and decoding the data......

Words: 506 - Pages: 3

Atm Assignment

...[pic] |MASTERS DEGREE ASSIGNMENT SPECIFICATION | |Student name: |      |Student P number: | | |Programme: |MBA | |Module: |     ATM |Module Level: |7 | |Module code: |M6X9136 |Contribution to Overall |100% | | | |Module Assessment (%): | | |Lecturer: |Steve Griffiths |Internal Verifier: |Caroline Jawad | |Assignment Title: |Learning Logs |Assignment No (x of x): |1 of 1 | |Hand Out Date: |     Sept 2012 |Submission deadline: |16 November 2012 | |Referencing: |In the main......

Words: 3036 - Pages: 13

Dutch Bangla Bank Atm Service Quality Research

...| This paper is prepaid for: Dr. Nisar Ahmed Associate Professor & Director (MBA) American International University-Bangladesh (AIUB) Banani, Dhaka, Bangladesh 13th December, 2013 Dr. Nisar Ahmed Course Instructor Department of Research & Methodology, American International University-Bangladesh (AIUB) Banani, Dhaka, Bangladesh Subject: Submission of report Dear Sir, We have much pleasure to submit this report entitled “Dutch Bangla Bank ATM Service Quality Research” a survey among Dhaka city which has been prepared in requirements of the Final Examination in Research & Methodology. Dutch Bangla Bank ATM Service is one of the top ATM Service in Bangladesh .This report studies customer satisfaction level of Dutch Bangla Bank ATM Service and their service quality, problem and customer demand of their product. Finally, we are truly grateful to you for giving us this pleasant opportunity to work on this report. Despite our all possible attempts, certain deficiencies may reside and we are sincerely regretting this. Sincerely yours, Md. Asif, Sultanul Arefeen Id-11-18454-1 Hossain Md. Sharif Id-11-18151-1 Khan, Imtiaj Yafi Id-10-16166-1 ......

Words: 4687 - Pages: 19

Service

...Restaurant Service Recently, restaurant becomes a place where the people will go for at least once a week especially on Sunday. This is because that day is call as a family day and most of the family will go out for having meal. In addition, restaurant also becomes a gathering place for the young generation. They can stay in the restaurant for few hours to do their work or chatting with each other. According to the developer’s research, the loyalty of a people to a restaurant is not only the food quality but service quality also is an important issue. This is because it is impossible to operate a successful restaurant without a satisfy customer service. Apart from that, most of the people will return back to the same restaurant that provides average food quality and great customer service, but will rarely return back to a restaurant which is provide great food quality but average customer service. According to Tom Peters, he say that 70% of customers hit the road not because of price or product quality issues, but because they did not like the human side of doing business with the provider of the product or service. Instead of this, the developer has found a research conducted by The Forum Corporation. This research can support this fact and show that 45% of these customers said they leave the current company and go to another company because the service they receive was poor and cannot satisfy them. Consistent with another report prepared by Mr. Shuji Tamura, Mr.......

Words: 479 - Pages: 2

Atm Implementation

...ATM Implementation May 5, 2014 ATM is a method utilized by most financial institutions and provides many people a means to communicate with their financial institution. For many people it is the primary method of interacting with their bank and the conveniences provided by the ATM system is a consideration for some when determining their financial institution. Because of this many banks find it necessary to install and make available ATMs at multiple locations in a large geographical area in order to provide their customers with the best service. All ATMs will provide customers with a method for input and output. This device utilizes a secure communications combined with centralized banking functions and systems and will allow customers to perform various transactions via the ATM such as: * Fund Transfers * Deposits * Withdrawals All of these functions and others present the customer with a method to conduct their banking transactions from almost every other ATM machine in the world (Bellis, 2012). ATM – Withdrawal Function The functions of withdrawal within an ATM usually require the customer to confirm from which account they want to withdrawal prior to specifying the dollar value that they would like to withdraw. This is usually presented in the form of a pre-determined list of values. The ATM will next communicate with the financial institutions in question to make a determination if there are sufficient funds available in the customer’s account......

Words: 857 - Pages: 4

Use Case # 2 Modeling Atm

...Use case # 2 Modeling ATM CIS210 Saba Asif Prof: Prem Jadhwani Use case Modeling ATM Use Case: Account Withdraw Actor: Customer Description: Description for the process to withdraw cash from ATM Successful achievement: * Customer Insert card * Customer enters Pin * System Validates pin * Customer selects Withdraw option * System requests withdraw amount * Customer enter withdraw amount * System ejects amount * System ejects card * Customer takes amount and card * Customer request the withdraw receipt * System print the receipt with new balance Alternative: * Invalid Card * Invalid PIN * Invalid PIN entered 3 times * Amount exceeds the balance * Customer chose wrong account Precondition: Account holder request cash withdraw from the ATM Post Condition: Account holder gets cash from the ATM Assumption: None ATM System Usage Use case Modeling ATM Use Case: Account Deposit Actor: Customer Description: Process to make an account deposit Successful achievement: * Customer Insert card * System validates card * Customer enters Pin * System Validates pin * Select transaction type * Customer selects account deposit * System verifies account number * System requests deposit amount * User enters deposit amount * System update account balance * System generates and print receipt and ejects card Alternative: * Invalid Card ...

Words: 357 - Pages: 2

Atm Fraud

...ATM Fraud ATM fraud is common amongst all Americans. It happens to innocent people day in and day out. Anyone is at risk whether your card is stolen or not. Card trapping and card skimming are two types of ATM fraud. There are also ways to prevent it as well. Card trapping is one form of ATM fraudulence. Criminals manipulate ATM machines so that any card that is inserted gets stuck or trapped. The scammer then pretends to offer help to the victim and asks them to reenter their PIN. Once the card holder then decides to leave the thief removes the card, goes to another bank, and begins to take money out of the account. The criminal also can put a legitimate not on the machine stating that if the transaction doesn’t work the first time try it a couple more times. As the victim does this, the criminal is watching over them to remember the pin. This is called “shoulder surfing”. Card Skimming is another type of fraud. It occurs without the victim having their credit/debit cards stolen. Criminals use a device designed to look like part of a machine where the person swipes their card into cash machines and is able to copy the details from a card and can see the PIN. Thieves use the stored information to make fraudulent charges online or with fake credit cards As an informed consumer of credit to prevent being ripped off by ATM fraud you should not leave an ATM machine unattended if you card is stuck inside a machine. If someone comes and ask to......

Words: 332 - Pages: 2

Atm Security Enhancement

...Technology - 2012 Implementation of ATM Security by Using Fingerprint recognition and GSM PENNAM KRISHNAMURTHY (M.Tech) MR. M. MADDHUSUDHAN REDDDY M.TECH Email: ecemurthy@gmail.com Email: maddhusudhanreddi@gmail.com Abstract - The main objective of this system is to develop an embedded system, which is used for ATM security applications. In these systems, Bankers will collect the customer finger prints and mobile number while opening the accounts then customer only access ATM machine. The working of these ATM machine is when customer place finger on the finger print module when it access automatically generates every time different 4-digit code as a message to the mobile of the authorized customer through GSM modem connected to the microcontroller. The code received by the customer should be entered by pressing the keys on the touch screen. After entering it checks whether it is a valid one or not and allows the customer further access. Keywords - ATM terminal; ARM9; fingerprint recognition; image enhancement; GSM MODEM. INTRODUCTION Now-a-days, in the self-service banking system has got extensive popularization with the characteristic offering high-quality 24 hours service for customer. Using the ATM (Automatic Teller Machine) which provide customers with the convenient banknote trading is very common. However, the financial crime case rises repeatedly in recent years, a lot of criminals tamper with the ATM terminal and steal......

Words: 2126 - Pages: 9

Atm Case Study

...ATM Case study ATMs have become much more than cash withdrawal machines. The most sophisticated units are now full-service banking channels, offering enormous potential for enhanced service delivery. They are also a much under-used marketing channel. As revenues from interchange and transaction fees decline in many markets, ATM advertising is opening up a potential new revenue stream .ATMs still represent the largest investment by banks in self-service financial distribution so there is an obvious need to generate as a high a return from this investment as possible. At the same time, many Independent ATM Deployers (IADs) face additional cost challenges as a result of high site rentals and a lack of high-profit locations in some markets. Banks are likely to make the most of the time you spend in front of their ATMs. They may use the ATM screens for advertising. The Finance Ministry has issued a notification allowing them to advertise either their own products and services or those of broking firms, mutual funds, insurance companies and pension funds on the ATM screen. Going by the notification, banks can squeeze in an advertisement during the seconds (after keying in the amount to be withdrawn, the machine takes a few seconds — 10-20 seconds — to process the request) you wait before the ATM to withdraw cash. “Banks may soon begin charging customers for ATM usage”- The Hindu Business line. This really puts a big question mark on the usage of ATM by Indian customers. India...

Words: 508 - Pages: 3

New Atm

...Summary The paper was written highlighting the ATM installation scenario in INDIA. The problems that had to be faced is mostly the acceptance of the new technology in the general population. The multilingual and the illiteracy thought of to be the barrier in the installation. Hofstede’s cultural dimensions such as power distance, individualism versus collectivism, and long-term short-term orientation affect ATM installation and usage in the market. Its benefits has also been studied. Irrespective of being illiterate, the regular users are mostly illiterate people. They could even perform complex functions like depositing cash. ATM has brought the population to the comfort zone from the very hectic procedure of transaction which they usually had to deal with in standing in the queue in the bank. Even the adoption of ENGLISH language by the users in their interface was seen an enormous times than what was expected. This research has also revealed that once the people get the first experience of the technology of the ATM, then there’s no worry about keeping the literacy and the prior knowledge to be a barrier issue in their installation. Although it has been realized that in reducing the psychological gap between the ATMs and the large population of the India would be a tougher task. Work has to be devoted in modifying this association and increasing potential users’ confidence in using the ATM. The contextual inquiry has also brought this fact that due to the......

Words: 682 - Pages: 3

• Should Producers of Software-Based Services, Such as Atms, Be Held Liable for Economic Injuries Suffered When Their Systems Fail?

...to produce software that is flawed.  Discuss the following: * Should producers of software-based services, such as ATMs, be held liable for economic injuries suffered when their systems fail? * Does your perspective on the level of culpability change when the development was conducted in accordance with industry best practices? * What steps, if any, can be taken to protect against potentially dangerous programming mistakes? The first question in the discussion board is interesting because there can be valid arguments made on both sides of the question. If it is found that the producer could have taken steps to avoid the economic injuries suffered from their software then they should be held liable for the damages but if the damages are no fault of their own then they should not be held liable. There was a recent case that got worldwide attention when hackers broke into Sony’s PlayStation network and stole account information from millions of customers. One article that I read said that there is a class-action lawsuit against Sony because the weakness in the network was well known and documented but they chose not to rectify the problem and therefore exposed their customers to potential lost. The lawsuit alleges “that Sony failed to encrypt data and establish adequate firewalls to handle a server intrusion contingency.” (1) IW by Matthew J. Schwartz. In terms of ATM machines individuals are usually reimbursed when their account is hacked into and money is......

Words: 703 - Pages: 3

The Resistance Toward Atms

...Toward ATMs It is widely believed that the Automatic Teller Machine (ATM) is a fusion of several different technological inventions throughout the early 1960s. Originating from Luther Simjian’s Bankograph, the ATM is intended to allow its users to complete basic transactions without the assistance of a bank teller (Automated Teller Machines, 2010). Today, many people actually resist the use of ATMs because of the cyber and physical risks associated with their use. This technology is widely opposed due to shortcomings on security, the increased cost of usage, and a non-existent human interface. Though the ATM was meant to provide and ensure users banking satisfaction, these limitations, through error and lack of immediate transparency, prevent the simplicity and efficiency that the machine was intended to provide. First and foremost, ATMs are a threat to the security of both the financial institutions and their account holders. There are three key vulnerabilities presented when using an ATM. There is a threat to physical security, a threat to virtual security, and the threat of fraud. Physical security is at stake given that a machine is somehow broken in to. If you take 5 minutes to scour the Internet, you will find a plethora of reports from various cities where ATMs were physically broken in to and robbed. In 2014 alone, over 619 explosive attacks in Europe, where the early ATM originated, resulted in their physical robbery (Bonessi, 2015). By physically robbing an ATM,......

Words: 1653 - Pages: 7

Atm Paper Cis-210

...Use Cases CIS210 ATM is an automated teller machine or also knows, as automated banking machine is an electrical telecommunication device, which makes the client to the financial transactions without a bank teller. Actors The following actors are involved in the use case of withdrawal action. Bank Customer Bank/Bank System Preconditions These are some preconditions for withdrawal of money from the bank. The customer must have an ATM Card The Machine must contain cash and be working properly The machine must have a connection to the bank system Post Condition The bank customer receives the withdraw amount that he wanted from the ATM with a receipt. The customer’s balance is then updated in the bank system. Flow of Events Insert the card The use case begins with the actor bank customer inserting the card into the card reader on the machine Read the card The other actor the bank system reads the bank information off the card submitted. Validate User The bank system allows the customer to enter a pin so the system can validate the customer’s identification System Withdrawal The system displays the options, which are currently avaible in the ATM. Select Amount The bank system displays the standard withdrawal amount on the screen for the customer to choose the amount to be withdrawn from the machine. Withdrawal Confirmation After selecting the amount the system lets the customer recheck the amount and confirm the withdrawal by...

Words: 1170 - Pages: 5

Use Case Atm

...ase CIS210: Systems Analysis & Design Week 6/Assignment 2: ATM Use Case November 15, 2015 The use case in this narrative describes the process and flow of data when a bank customer uses their debit or credit card when withdrawing funds from their account. The use case actors in this scenario are the bank itself and the customer. As a pre-verified condition, the following has already been introduced or pre-existing already within the bank location: a network connection within the bank and to the ATM, an ATM on-site and cash available for withdrawals from the ATM. * In this use case, the ATM withdrawal is consistent with that of data flow and customer selected options, similar to the process of a flow chart. This particular use case scenario, the following events are completed to withdraw funds from an ATM account: (Step 1) The use case begins when a customer inserts their debit/credit card into the ATM. (Step 2) After use case is initialized, the ATM network must validate the customer by requesting for card PIN. (Step 3) Various options are presented for the customer including balance, transfer, withdrawal, fast cash, etc. As part of this use case scenario, the customer wants a withdrawal transaction from the ATM. (Step 4) Customer selects “Withdrawal” from the available accounts shown on ATM display. (Step 7) ATM displays the amount a customer may withdraw with pre-determined amounts ($10, $20, $30, etc.) or “Other” option for customer to request a specific......

Words: 1393 - Pages: 6

Use Case for Atm Services

...CIS 210 - Use Case for ATM Services 4/29/12 Kevin Hagan Dr. Yohannes Abate Making a withdrawal via an Automated Teller Machine Making a withdrawal of funds from your bank account via an automated teller machine (ATM) is easy (Richardson). There are only a few steps involved, and there is no need for the customer to have to go to the bank itself anymore. While there are no restrictions, you can make withdrawals from any ATM on the street, the only exception over using the bank’s ATM is that they may charge you a fee for using another banks/companies ATM. For illustration, we will be using an ATM at the bank itself, so that if there is a problem then the customer can go inside and discuss this problem with a representative of the bank. The assumption is that you are at the ATM and currently have an account with the bank. Step 1: Insert your ATM card or credit card. Step 2: Enter your personal identification number (PIN). Step 3: Select “Withdrawal” from the transaction menu. Step 4: Select “cash” from the next transaction menu. Step 5: Select the amount of cash you wish to withdraw. At this step, either you can withdraw a preselected amount, or you can enter any other amount. Step 6: When prompted, select confirm on the amount that you wish to withdraw. Step 6: Take your detailed receipt with a summary of your withdrawals. Step 7: Remove your ATM card from the machine. The alternate of using the ATM is to go inside the bank, wait for the next teller,......

Words: 1137 - Pages: 5