Analisis Microsoft

In: Business and Management

Submitted By martiner007
Words 1432
Pages 6
Reseña del Caso
En el verano de 1999, un artículo publicado en la primera página del Wall Street Journal se titulaba "A medida que Microsoft madura, algunos de sus mejores talentos optan por abandonar sus filas," y señalaba que "Cansados de unos plazos de entrega agobiantes, frustrados por la burocracia que ha acompañado al explosivo crecimiento de Microsoft, o atraídos por la proliferación de las nuevas empresas de alta tecnología, docenas de los directivos más capaces de la compañía, todos los cuales rondan los 40 años de edad, han optado por dejar la empresa, al menos por un tiempo. 1. Situaciones a Mejorar, Puntos de Conflicto (Problemas) y Causas de los Problemas * Análisis de las situaciones a mejorar y los puntos de conflicto identificados en el caso * Algunos de los empleados terminaban por no soportar el exigente ritmo y la elevada rotación del personal, lo que se transformó en un problema continuo. Como explicaba un empleado, "Trabajar aquí un año es como trabajar tres años en cualquier otro lugar." * Escasa coordinación entre las distintas unidades existentes en la empresa (silos). * Un director técnico procedente de Xerox que se había incorporado a Microsoft en 1983 se sintió sorprendido ante la falta de gestores profesionales. Había muchos directivos que carecían de las destrezas necesarias para dirigir a las personas. Se trataba de técnicos de mucho éxito que ascendían a puestos directivos. Se daba el caso, por ejemplo, de un grupo de 30 empleados que rendía cuentas a una persona que no se entendía con las dos terceras partes del grupo, lo cual era inconcebible. * La empresa, que contrataba principalmente a expertos técnicos sabía que algunos de ellos nunca serían gestores eficaces, por lo que debió cambiar sus políticas de reconocimiento, retribución y oportunidades de promoción para que pudieran progresar en su carrera…...

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