Admin

In: Business and Management

Submitted By al3wysy
Words 483
Pages 2
Mohammed Raafat Mohammed
Dubai - P. O. Box 9400
Tel: 04- 343 4444 ~ Fax: 343 3393
Mohammed_Raafat@emarat.ae
Mobile: 050- 355 1526

CAREER OBJECTIVE

To utilise my present customer service and communication skills in the implementation Office Administration and aiming to enhance profitability & service quality. As a self-starter and enthusiastic individual I look forward to a challenging yet rewarding career and to be an instrumental part of your corporation business team whenever development and enhancement are involved.

PERSONAL DATA

Date of birth: 08 – 02 – 1977
Place of birth: Egypt
Marital Status: Married
Driving License: Valid UAE D/L

WORK HISTORY

Apr 2003 – Till now Shamil VTC Administrator, Emirates General Petroleum Corporation “Emarat” * Working in Shamil Vehicle Testing and Registration, handling customers complains and applying all of RTA and MOI legalities. * Reporting correspondences with Ministry Of Interior, RTA, Northern Emirates Traffic Dep and all other related parties in both Arabic & English. * Documentation for all of VT Centers layouts, Etisalat site projects and all related documents concerned in launching new Shamil sites. * Organizing meetings between Emarat managers and other companies i.e. IT companies, Construction companies and Maintenance Companies. * Arranging, coordinating and conducting training courses that required to refresh staff customer services and communication skills abilities through Emarat Staff Training Team or external training agencies (Al Futtaim, Al Rostomani, Gargash, , Knowledge Networks and etc….) * Preparing Shamil annual budget plan, profitability presentation and Passed/ Failed tested vehicles charts. * Creating PR & PO which is related to Shamil suppliers…...

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