201 Principles of Communication in Adult Social Care Settings

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201 Principles of communication in adult social care settings

1.1
Expressing ourselves in the form of communication is a tool we use to portray our needs and feelings to others. Communication can be used in the health and social care setting to build a trusting relationship with a client or patient and to show emotion. We also communicate to provide information, seek information and persuade others.
1.2
Effective communication in the adult social care setting is a necessary tool and used on a daily basis to converse with patients, their families and members of staff. This ensures good team work and care for individuals and effective time management. Using good communication is very effective for building a strong relationship with families to reassure them that a person is receiving the best care they can and their individual needs are being met.
1.3
Communication is a two way process called interaction. It is important to identify someone’s reaction when interacting to see what effect you are having on them. This can help prevent problems or enable them to be dealt with early. Good communication is the source of any relationship and important to be a good carer. However there are many different types of communication such as speaking, facial expressions, body language, position, dress and gestures.
2.1
It is very important to find out an individuals language needs so you can understand the preferences and wishes of the person. Effective communication can help solve small issues such as an individual needing new clothes to larger issues such as a safeguarding problem. An individual’s care plan should provide information on an effective way to communicate with them.
2.2
There are many different way to communicate which require use of our five senses.
• Visual (Seeing)
• Auditory (Hearing)
• Olfactory (Smelling)
• Kinaesthetic (Feeling)
•…...

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